Seven Stars Hotel

Hotels
Independent
6.8 (30 reviews)
Delmas 33 no 19 a Cote Henfrasa, Port-au-Prince, 1234 , Port-au-Prince , HT

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Area shuttle (surcharge)
24-hour front desk
Continental breakfast
Designated smoking area
Wheelchair accessible
Fitness facilities
Free breakfast
See all facilities

Property Description

Indulge in Luxurious Amenities

Don't miss out on recreational opportunities including an indoor pool and a fitness center. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Culinary Delights

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily.

Convenience at Your Fingertips

Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Book your stay at Seven Stars Hotel today for a memorable and convenient experience in Port-au-Prince.

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PAP

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

6.8
Based on 30 reviews
C
Camoens
2
Pros:

The property doesn't look like a hotel, nothing work, the pool was out of service, the TV doesn't work, there is no wifi on property. A restaurant with no food and no beverage not even water. The room only has 2 outlet. If the tv is on that left you with one other choice. No iron or iron board. The worst i ever seen for that price

2023-10-26 via Nuitee
U
UesLindsay Family us
2
Worst hotel ever
Pros:

The worst hotel w the worst, unfriendly staff on the planet
1 and half hour wait for food, no beach chairs, lights, locks on doors in the room are broken
Staff are shockingly outright mean.
Paid 35 k for 2 rooms. This is my 10 th time in Turks
First and last time here
Stay away!

2022-12-29 via Tripadvisor
J
JIMY
4
Pros:

there was no wifi at all, i was there for four long days with no wifi. the staff was very nice, front desk was extremely professional and friendly. and it seemed like that management didn't care about the fact that there was no wifi in the whole place. i do not live there therefore i had to pay for the internet every single day out of pocket.

2020-10-16 via Nuitee
V
Verified traveler self
10
Pros:

Everything it is very clean the service en General was execellent

2019-12-25 via Nuitee
J
Jules friends
8
Pros:

J’ai été flatté par l’hospitalité et l’accueil a l’hôtel, jai deploré le manque de suivi des clients avant l’arrivée

2019-11-18 via Nuitee
V
Verified traveler family
8
Pros:

In general it was okay and clean. The staff was friendly. What I like the most was the food in the hotel restaurant was good and not too much expansive. The hotel is also close to the airport.

2019-02-17 via Nuitee
V
Verified traveler
2
Lie on Description
Pros:

There were no Wi-Fi, even though both the staff and their description online said there was Wi-Fi. Not right to mislead customers like this, especially if one's work require Wi-Fi.

And the customer service was also lacking. I would definitely not recommend this hotel.

2018-02-25 via Nuitee
J
jimy
8
Needs a lot of work but okay.
Pros:

The location was very convenient, but the free breakfast ends at 9 am, that’s mean after 9 am One has to pay to eat. The shower head was extremely dirty. The courtesy water In the fridge was very helpful. Overall the stay was okay.

2018-02-22 via Nuitee
V
Verified traveler
2
THAT WAS A REALLY REALLY BAD EXPERIENCE.
Pros:

I DID NOT REALLY EXPEND ALL MY TIME IN THIS HOTEL BUT THE DAYS THAT PASSED THERE WERE REALLY REALLY BAD. ALMOST CALLED FOR A REFUND. THE BREAKFAST IN THIS HOTEL WAS THE SAME THING EVERYDAY. ONE DAY WAS TAKING A SHOWER THE WATER CUT OFF RIGHT IN THE MIDDLE OF MY RISING MY BODY. IMAGINE THE FEELING OF IT.
COUPLE TIMES HAD TO RUN TO THE RECEPTIONIST TO ASK FOR TOWEL, ONE NIGHT CAME HOME AFTER THREE DAYS THE ROOM NEVER BEEN DONE WHEN I LEFT THE SIGN FOR SERVICE, THE WORST OF IT TOLD THE GUY OK GIVE ME TWO TOWELS AND I CAN DO THE BED MYSELF, HE OPENED 12 ROOMS CAN NOT FIND TOWELS.,
PLEASE I DESERVE A REFUND.
THANK YOU.

2017-12-11 via Nuitee
V
Verified traveler
6
A regular hotel, did not meet expectations
Pros:

The maid service is not very good.

2017-10-21 via Nuitee
S
Steven
4
Won't go back!
Pros:

From the beginning of our stay to the end this was pretty disappointing.
First they had no record of our reservation. I had gotten a room with two queen beds and took us, 4 men, to a room with one double bed! They did give us what I reserved but the girl who helped us had a bad attitude. The ac in our room worked, it sounded like it was on at least, but did not cool the room. One nice touch was a washed car when we woke up and we did get help for a flat tire. Overall this was a pretty disappointing experience.

2017-10-17 via Nuitee
P
pinkflame1952 Business us
8
friendly, helpful staff
Pros:

This is a thoroughly Haitian hotel with clean rooms with well-working air conditioners, modern, fully-functioning bathrooms and very comfortable beds. There is an on-site restaurant that is reasonably priced and has good food. Breakfast is free in the morning with omelets, juice, good coffee. The staff is friendly and helpful. They went out of their way several times to make me comfortable. The hotel is near the airport and they offer transportation. I heave now stayed there 3 times either at the beginning or end of mission trips and would definitely go back again.

2017-10-07 via Tripadvisor
V
Verified traveler
8
Close to downtown or uptown
Pros:

Lots of hot water, everything is tiled, service is very accommodating. Restaurant is in the basement and tends to be warm. Food needs lots of work. A/C and privacy was great and electricity was consistent.

2017-06-30 via Nuitee
V
Verified traveler
10
Pros:

Friendly staff good restaurant good food peace of mine near everything transportation airport is about 10 minutes.afordable price

2017-04-04 via Nuitee
3
389mickv Business us
8
Surprisingly good
Pros:

I expected very little from a hotel in Haiti. I was pleasantly surprised at the quality of the room. It was typical of low rate hotels in the US but I felt it was very good by Haiti standards. I did not have food there but the service in the restaurant / bar was excellent. The pool looked inviting but I did not have time to use it. Check-in and check-out were very good and the service all around was excellent.

2016-12-20 via Tripadvisor
Z
zino448 Family
10
Haiti cheri
Pros:



I must say a big thank you. Me and my family had a great time. Seven stars hotel staff work hard to keep their guest satisfied and happy. Service was great at all times we would visit their again. Thanks again! I love seven stars hotel and staff!

2016-09-28 via Tripadvisor
C
Carl
4
It's just about time
Pros:

It was just ok

2016-06-22 via Nuitee
A
AsaT_13 Friends getaway
6
Seven Stars
Pros:

This was an interesting trip. It was amission team of seven people requiring plenty of space due to lots of luggage. Thwe room was fine for our purposes except it was on the 4th floor with only stairs. The restaurant in which we were scheduled to have a continental breakfast in the AM lacked much of what was on the menu. However, the service was gratious and they tried their best. Being forewarned now I would still return under the circumstances. Remember, this Haiti.

2016-05-18 via Tripadvisor
9
942ashleighp Friends getaway
4
Pass on this one!
Pros:

The power went out. Pool was very small. Rooms are tiny-- you have three feet on any side of the bed. No fridge or microwave. Desk with no chair. Good food but rip off. Two menus, creole one is cheaper. Food is good. Good breakfast (American: bacon, eggs, fruit) WiFi in building but not in room. Americans around/ English speakers. Airport transportation. Shuttle is sketch. They told us to wait thirty minutes; three hours later we had to get a taxi because it never showed.

2016-04-12 via Tripadvisor
V
Verified traveler
2
Too much noise in the area
Pros:

I didn't enjoy my stay at all.its terrible .not what I was expected at all.

2016-04-04 via Nuitee