Nightcap at the Charles Hotel

Hotels
8.1 (1069 reviews)
98 Princes Highway , Wollongong , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Luggage storage
Darts
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Housekeeping issues
Room not as advertised
Ventilation problems

Categories

Cleanliness
8.03
Multiple reviews mention clean and tidy rooms, though some concerns were raised about housekeeping.
Service
8.5
Staff were frequently described as friendly and helpful.
Location
8.34
Positive comments on hotel proximity to cafes, restaurants, and public transport.
Room Quality
7.69
Some rooms were not as advertised with ventilation issues, affecting overall satisfaction.
Amenities
8.22
Basic amenities were adequate, though some reviews mentioned issues with the car park.
Value for Money
7.48
Some guests expressed dissatisfaction with the price relative to room quality.
Food and Beverage
8.43
Food was generally rated well, with enjoyable dining experiences.
Overall Experience
8.1
A mix of pleasant and concerning experiences resulted in an average stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:27

Property Description

Luxurious Accommodation
The Charles Hotel in Wollongong offers elegantly designed, air-conditioned rooms with modern amenities including free WiFi and a TV, ensuring a comfortable stay for all guests.

Recreational Activities
Guests can enjoy a game of pool within the hotel premises, adding a fun and entertaining element to their stay.

Convenient Location
Situated just a short distance from Nan Tien Temple, University of Wollongong, Wollongong Botanic Gardens, and Crown Street Mall, The Charles Hotel provides easy access to key attractions, making it an ideal choice for travelers seeking convenience and comfort.

Book now for a delightful stay at The Charles Hotel in Wollongong!

Important information:

Please note that some rooms do not have windows.

Rooms are accessible via stairs only.

Please note that the rooms have fixed windows.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for AUD 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1069 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.34
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.48
Food and Beverage: 8.43
Overall Experience: 8.1
J
Joanne • solo_traveller • au
9
Comfortable and Close to everything
Pros:

Check in instructions were clear. The drink voucher was a nice touch.

Cons:

The room was freezing. I turned the air to 26 deg and went out for a few hours. It was ok when I came back.

2026-05-02 • via Nuitee
M
Mekhail • couple • au
7
2026-05-02 • via Nuitee
B
Beister • solo_traveller • au
10
Fantastic place to stay
Pros:

The staff were so lovely. Offered to bring our bags up to the room, showed us how to use the door codes. Complimentary drink cards

Cons:

Our room was facing the main street, & unlike our friends room, didn't have a second panel of glaze to keep out the noise

2026-05-02 • via Nuitee
G
Gamage • family_with_children • qa
8
Pros:

Location is easy to access, restaurants, shopping malls and even 5 minutes walking to catch free bus service.

Cons:

Room was too small for three and no Windows available.

2026-05-01 • via Nuitee
T
Timila • solo_traveller • nz
5
2026-05-01 • via Nuitee
V
Vien • solo_traveller • vn
10
2026-04-29 • via Nuitee
A
Amanjot • family_with_children • au
5
Staff is good price are bit high according to the facility.Need some windows fully packed room. No ventilation available
Pros:

Location

Cons:

Rooms beds not fitted properly

2026-04-27 • via Nuitee
S
Sally • solo_traveller • au
10
2026-04-23 • via Nuitee
A
Alan • solo_traveller • au
8
2026-04-23 • via Nuitee
J
Jason • solo_traveller • au
8
2026-04-22 • via Nuitee
E
Erin • solo_traveller • au
7
2026-04-17 • via Nuitee
R
Ramy • family_with_children • au
9
Pros:

didn't get it

2026-04-17 • via Nuitee
P
Peter • solo_traveller • au
1
Would not recommend to others
Cons:

the poor condition of the place

2026-04-14 • via Nuitee
Z
Zhipeng • family_with_children • nz
10
2026-04-13 • via Nuitee
W
Wes • solo_traveller • au
8
2026-04-13 • via Nuitee
S
Steve • solo_traveller • au
8
2026-04-12 • via Nuitee
J
Jeff • family_with_children • au
5
2026-04-11 • via Nuitee
R
Raynsez • solo_traveller • au
10
2026-04-10 • via Nuitee
H
Hasan • couple • au
9
2026-04-06 • via Nuitee
T
Tumukorero • couple • au
10
2026-04-04 • via Nuitee