Nightcap at the Charles Hotel

Hotels
8.1 (1175 reviews)
98 Princes Highway , Wollongong , AU
+61 2 4284 4085

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Luggage storage
Bar
Billiards
Darts
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Housekeeping issues
Room not as advertised
Ventilation problems

Categories

Cleanliness
8.03
Multiple reviews mention clean and tidy rooms, though some concerns were raised about housekeeping.
Service
8.5
Staff were frequently described as friendly and helpful.
Location
8.34
Positive comments on hotel proximity to cafes, restaurants, and public transport.
Room Quality
7.69
Some rooms were not as advertised with ventilation issues, affecting overall satisfaction.
Amenities
8.22
Basic amenities were adequate, though some reviews mentioned issues with the car park.
Value for Money
7.48
Some guests expressed dissatisfaction with the price relative to room quality.
Food and Beverage
8.43
Food was generally rated well, with enjoyable dining experiences.
Overall Experience
8.1
A mix of pleasant and concerning experiences resulted in an average stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:27

Property Description

Luxurious Accommodation
The Charles Hotel in Wollongong offers elegantly designed, air-conditioned rooms with modern amenities including free WiFi and a TV, ensuring a comfortable stay for all guests.

Recreational Activities
Guests can enjoy a game of pool within the hotel premises, adding a fun and entertaining element to their stay.

Convenient Location
Situated just a short distance from Nan Tien Temple, University of Wollongong, Wollongong Botanic Gardens, and Crown Street Mall, The Charles Hotel provides easy access to key attractions, making it an ideal choice for travelers seeking convenience and comfort.

Book now for a delightful stay at The Charles Hotel in Wollongong!

Important information:

Please note that some rooms do not have windows.

Rooms are accessible via stairs only.

Please note that the rooms have fixed windows.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Location

Guest Reviews

8.1
Based on 1175 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.34
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.48
Food and Beverage: 8.43
Overall Experience: 8.1
C
Christine • extended_group • au
8
Pros:

Location was close to shops

Cons:

No windows ans bathroom need a bench to put your clothes on.

2026-10-24 • via Nuitee
E
Elise • couple • au
9
Pros:

The staff were friendly and because it's located above a local pub we were given a discount for food at the pub and a free drink voucher. Location was good and convenient to lots of places. Beds were comfortable.

Cons:

Not a disadvantage to us but the rooms were all upstairs and there appeared to be no lift to access. The bedframe was low to the ground with wheels and when moved, it doesn't appear that the area was vacuumed underneath but the rest of the room was very clean.

2026-10-23 • via Nuitee
W
warner • couple • au
8
Ok would consider again
Pros:

Very clean and presented well for a one night stay

Cons:

Footprint or size was tight but very usable

2026-10-21 • via Nuitee
A
Arnie • couple • au
10
2026-10-19 • via Nuitee
D
Daniel • couple • au
7
A comfortable bed and the room was quiet
Pros:

Easy to check in and out

Cons:

The Accommodation area is tired and to some degree

2026-10-18 • via Nuitee
L
Lee • solo_traveller • au
10
2026-10-17 • via Nuitee
D
DOUG • couple • au
5
Cons:

Room on 1st floor and no lift. Staff helped carry bags

2026-10-13 • via Nuitee
F
Fowler • solo_traveller • au
10
Little Gem
Pros:

Tidy, clean rooms. The food was great and the staff were exceptional. Highly recommend

Cons:

No notes

2026-10-12 • via Nuitee
P
Penelope W • solo_traveller • au
8
2026-10-12 • via Nuitee
A
Avery • solo_traveller • au
6
Wollongong weekend9
Pros:

Staff were friendly. Handy Location. Drink vouchers.

Cons:

A bit run down. Smelly. Needs a face-lift. Shower a bit grotty. Noise from adjacent rooms. Noise from traffic and people early on Sunday morning.

2026-10-10 • via Nuitee
D
David • solo_traveller • au
10
2026-10-10 • via Nuitee
B
Brown • solo_traveller • au
8
Pros:

Location

Cons:

Nothing

2026-10-09 • via Nuitee
R
Resham • solo_traveller • au
10
Pros:

Good ,very nice suite for family

Cons:

Nothing

2026-10-08 • via Nuitee
A
Ashokge • solo_traveller • au
8
2026-10-07 • via Nuitee
I
Ingrid • couple • au
7
Clean, spacious rooms and helpful staff
Pros:

The Nightcap at the Charles was comfortable, spacious and clean. The staff were lovely and accommodating. It is very close to good public transport links

2026-09-17 • via Nuitee
K
Katiepie83 • solo_traveller • au
10
Pros:

Amazing staff, nice clean room comfy beds and great shower
Also the food was AMAZING great stop over for the night

2026-09-16 • via Nuitee
P
Patiliai • couple • au
10
2026-09-15 • via Nuitee
J
Julie • couple • au
9
Staff are always so helpful
Pros:

The location is great for is

2026-09-14 • via Nuitee
C
Christine • solo_traveller • au
8
Great for an overnight stay with friendly staff.
Pros:

The room was clean and had all the facilities needed for an overnight stay. The staff were warm and welcoming and very accommodating.

Cons:

There is no window in the room, just the bathroom at the front and when the bathroom door is closed you are in total darkness -great for a sleep in though!

2026-09-13 • via Nuitee
C
Claudia • family_with_children • gb
10
Great for budget travellers
Pros:

Staff were really helpful, the hotel was clean and comfortable, and the free drink was a great nightcap. Nice hot shower too.

2026-09-11 • via Nuitee