Nightcap at Chester Hill Hotel

Hotels
8 (681 reviews)
196 Waldron Road , Bankstown , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Non-smoking throughout
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise complaints

Categories

Cleanliness
5.71
Numerous complaints regarding dirtiness, filthy kettle, and poorly cleaned surfaces.
Service
9.18
Staff were polite, friendly, and responsive to issues, enhancing guest experience despite other challenges.
Location
8.72
Conveniently located near train station and shops, with some noise complaints noted.
Room Quality
7.67
Room was small and had some issues with comfort and noise, but generally matched guest expectations.
Amenities
8.7
Basic amenities provided, but mentioned the need for improvements in some areas.
Value for Money
8.16
Affordable pricing for the location and services, generally seen as fair value.
Food and Beverage
7.71
Coffee and tea products in rooms criticized, but nearby dining options positively noted.
Overall Experience
8.18
Mixed experiences overall but some guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:10

Property Description

Welcome to Chester Hill Hotel, your perfect retreat just minutes away from Rosehill Racecourse and Sydney Olympic Park.

Luxurious Accommodation: Each room is equipped with premium bed linen, modern ensuite bathrooms, and convenient tea/coffee facilities for your comfort.

Entertainment and Relaxation: Unwind by playing a game of billiards or soaking up the sun in our charming beer garden.

Convenience at Your Fingertips: With an onsite bar and shared kitchen, everything you need is right here at Chester Hill Hotel.

Book now for an unforgettable stay at our exquisite hotel.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian. You must show a valid photo ID upon check in.

Please note that this property is accessible by stairs only. It does not offer disabled access facilities and there are no ground floor rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for AUD 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 681 reviews
Cleanliness: 5.71
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
M
Mamanu • couple • au
8
2026-02-12 • via Nuitee
T
Terry • couple • au
8
Close to train station, a good little shopping centre around the corner.
Pros:

Staff were lovely and very friendly, cleaners were helpful. nice atmosphere.

Cons:

A bit loud outside, but it is a Saturday night.

2026-02-10 • via Nuitee
M
Moevanu • couple • au
10
2026-02-10 • via Nuitee
T
Thi Thoa • couple • au
10
2026-02-10 • via Nuitee
W
Wesam • family_with_children • au
3
Cons:

I found my room not ready, no soap for shower or for sink , no tissue , and the room very dirty.

2026-02-09 • via Nuitee
H
Henry • couple • to
7
Thanks
Pros:

Location

2026-02-09 • via Nuitee
S
Sonia • couple • au
8
Okay
Pros:

Liked the size of the room.
Was near to location we had to go to.
Staff where friendly.

Cons:

How you could hear everyone walking up and down corridor and next door.
A microwave would be good. Bigger bin and my room hadn't been vacuumed.
Also, a better way to enter the accommodation than having to walk a fair distance from back carpark.
Also thought was a bit expensive when you do see the premises.

2026-01-27 • via Nuitee
C
Chia Hao • extended_group • tw
8
2026-01-20 • via Nuitee
R
Richie • solo_traveller • au
3
2026-01-20 • via Nuitee
A
Alaka • couple • au
4
2026-01-19 • via Nuitee
S
Sharron • family_with_children • au
7
Pros:

Location was great

2026-01-19 • via Nuitee
Z
zouhir • solo_traveller • au
8
Pros:

Clean

Cons:

No issues

2026-01-16 • via Nuitee
L
Lynette • extended_group • au
9
Perfect location, clean rooms - went above our expectations.
Pros:

Location was perfect. Restaurants and cafes around the corner and down the street from RSL

Cons:

Smell of the pub on entry.

2026-01-12 • via Nuitee
A
Adrian • solo_traveller • au
1
Misleading Advertising - Zero Care Factor for Customer Complaints
Pros:

Great Shower, Ok Bed

Cons:

They say they have Guest Wifi - The actual Wifi they provide their Guests is 1-3 Mbps - I checked it multiple times on an Internet Speed Tester - I stood directly under the Wifi Repeater on the ceiling of the hallway - 1-3 Mbps, downstairs in the Hotel - 1-3Mbps - The Tv in the room runs off wifi and couldn't maintain a picture signal. One morning I was trying to watch the Cricket with Travid Head on 96 Runs closing in on his first ever 1st class Century at the SCG - Signal Lost.... Wifi was the biggest requirement for me, I was staying for 6 nights for an event in Bankstown. I need wifi to maintain my online business and to be able to relax streaming something to watch on Netflix etc. I ended up having to increase my phone Plan and buy data from them given I was not getting the usable Wifi I was supposed to have paid for with my room. Hotel staff were completely dismissive, even when shown the speed test results - I was told the Owner would either Phone or email me about it and I never heard from him.

2026-01-12 • via Nuitee
E
Ella • couple • au
5
2026-01-12 • via Nuitee
琳 • family_with_children • au
9
Beautiful
Pros:

Very satisfaction

2026-01-12 • via Nuitee
J
Joseph • solo_traveller • au
7
2026-01-11 • via Nuitee
A
Abdi • couple • au
2
2026-01-06 • via Nuitee
C
Cristina • family_with_children • es
7
2026-01-04 • via Nuitee
S
Sarah • extended_group • au
9
2026-01-04 • via Nuitee