Holiday Inn Jeddah Gateway by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1651 reviews)
Madinah Road. An Nuzha District , Jeddah , SA
+966 12 510 8666

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Close to airport and event venues
Spacious rooms reported by some guests
Friendly/helpful staff (mentions of Rinad, Lama)
Gym and clean-room reports from some reviewers
Cons:
Hallway and in-room odors (cigarette smell reported)
Old, worn or outdated furniture and decor
Inconsistent front-desk service; some rude or slow staff interactions
Mediocre breakfast / Food quality
Perceived high price versus room condition
Limited nearby restaurants/shops; parking issues; noise from renovations

Categories

Cleanliness
8.3
Mixed cleanliness: several guests reported hallway and in-room odors (cigarette smell), a dirty sofa and concerns about overall hygiene, while other stays described rooms as clean.
Service
9.8
Generally strong staff performance with multiple guests praising specific employees (e.g., Rinad, Lama) for friendliness and helpfulness; some isolated reports of slow or rude front-desk service.
Location
9.3
Excellent for airport access and events (Super Dome) as repeatedly noted; some guests found it farther from the city centre than advertised and parking can be an issue.
Room Quality
7.5
Several complaints about old, worn furniture, outdated decor, small/old rooms and uncomfortable mattresses; a few guests found rooms spacious and comfortable.
Amenities
9.2
Positive mentions of gym and available facilities; limited nearby restaurants/shops was noted as a drawback for some guests.
Value for Money
7.2
Perception of being overpriced relative to room condition, cleanliness and services for some guests; others did not comment negatively on price.
Food and Beverage
7.5
Breakfast described as mediocre by multiple reviewers (items not very tasty); no major positive F&B highlights beyond standard service.
Overall Experience
10
Mixed but often positive overall stays with several glowing reviews praising staff and comfort; offset by a number of strong negative experiences (service delays, smells, old rooms).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Luxurious Accommodation
Holiday Inn Jeddah Gateway offers elegant rooms with modern amenities including a TV, minibar, and free WiFi. Enjoy your stay in comfort and style.

Convenient Location
Situated just 700 meters from Mall of Arabia, our hotel provides easy access to popular shopping destinations and entertainment venues, making it an ideal choice for leisure travelers.

Complimentary Services
Benefit from free parking during your stay and explore nearby attractions like Red Sea Mall and Atallah Happy Land Park. Book your stay now at Holiday Inn Jeddah Gateway for a memorable experience.

Important information:

Please note breakfast will be replaced by Ramadan Sohour buffet or morning breakfast buffet for non-fasting guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Location

Guest Reviews

8.6
Based on 1651 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.3
Room Quality: 7.5
Amenities: 9.2
Value for Money: 7.2
Food and Beverage: 7.5
Overall Experience: 10
نواف • couple • sa
10
2026-10-31 • via Nuitee
G
Ghassan Khalel • family_with_children • sa
4
2026-10-29 • via Nuitee
رامي • couple • tr
10
2026-10-29 • via Nuitee
A
ABDULRAHMAN • couple • sa
1
Pros:

اضطريت احجز عشانه قريب من المطار جدا. مساحة الغرفة واسعة

Cons:

رائحة الممرات كريهة جدا بالرغم من استخدامهم معطرات الجو بشكل مفرط ولكن تطغى روائح مزعجة. داخل الغرفة بشكل اخف. اثاث قديم جدا و مهترئ. ديكور الغرفة قديم جدا. السعر غالي مقارنة بالغرفة والنظافة والاسم

2026-10-29 • via Nuitee
G
GHAZI • solo_traveller • sa
9
2026-10-28 • via Nuitee
G
GLOBAL • extended_group • tr
4
Pros:

personel güler yüzlüydü, kat görevlisi nazik ve çok su içtiğimi anladığı için onus su eklemişti odaya kendisine teşekkür ederim room no 717

Cons:

kahvaltı vasattı, ürünler lezzetli değillerdi. konum bahsedildiği gibi şehir merkezine 15 dk değil 30 dk mesafedeydi araç ile.teizlik iyi değildi sigara içilmez oda istememe rağmen uyuyamacak kadar ağır bir koku vardı odada.

2026-10-27 • via Nuitee
A
Ammar • solo_traveller • jo
6
2026-10-24 • via Nuitee
A
Abeer • extended_group • sa
10
2026-10-24 • via Nuitee
H
Huda • couple • sa
7
كانت اقامة هادئه 🌷
Pros:

الهدوء
وتعامل الموظفين

Cons:

الأريكة الموجود بالقرب من السرير متسخه
كما أن مرتبة السرير غير مريحة

2026-10-24 • via Nuitee
M
Mohamad Kinan • solo_traveller • sa
5
Not comfortable
Pros:

Location near to Airport and Super Dome events

Cons:

Parking, old small room, check in/out staff very slow, noise due to ongoing mains and renovation, smelly

2026-10-22 • via Nuitee
A
ABDULAZlZ • couple • sa
4
2026-10-22 • via Nuitee
A
ABDULAZlZ • couple • sa
4
Pros:

الموقع فقط

Cons:

الأثاث قديم

2026-10-22 • via Nuitee
S
Salim • couple • us
10
Pros:

It was very good looking forward to go back very soon

2026-10-21 • via Nuitee
O
omar • family_with_children • eg
10
2026-10-20 • via Nuitee
F
Fahad • solo_traveller • sa
10
اقامة اكثر من رائعه
Pros:

فندق جميل وطاقم رائع شكرا لموظفة الاستقبال ريناد على حسن التعامل والاهتمام خلال فترة تواجدي

2026-10-19 • via Nuitee
K
khalid • couple • sa
1
Pros:

Worse hotel ever

Cons:

Every thing

2026-10-19 • via Nuitee
زاهد • family_with_children • sa
10
Pros:

شكرا

2026-10-19 • via Nuitee
M
Mathieu • solo_traveller • ch
7
Pros:

Le service et la proximité de l’aéroport !

Cons:

Le manque d’insonorité

2026-10-17 • via Nuitee
A
ABDULRAHMAN • couple • sa
10
2026-10-17 • via Nuitee
M
Momina • couple • gb
10
2026-10-17 • via Nuitee