Hotel Indah

Hotels
4.9 (58 reviews)
No. 71, Jalan Tok Lam , Kuala Terengganu , my

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Facilities

Offsite parking discounted rates available
Room service
Family rooms
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Car hire
Concierge service
Front desk (limited hours)
Express check-in
See all facilities

Review Highlights

Pros:
Location is strategic
Air conditioner working well
Cons:
Dirty rooms
Malfunctioning TV
Issues with bed quality

Categories

Cleanliness
4.31
Multiple mentions of dirty rooms and bathrooms, indicating poor cleanliness.
Service
5.78
Staff is mentioned positively, though there are service issues with room cleanliness.
Location
5.32
Location is mentioned positively as strategic and convenient.
Room Quality
4.27
Guests reported issues with room condition, including broken TV and bad beds.
Amenities
4.3
Limited amenities reported, with malfunctioning TV and thin blankets.
Value for Money
5.26
Mixed reviews on value; good value highlighted but cleanliness issues affect perception.
Food and Beverage
4.81
No specific mentions, assumed to be standard quality for this hotel tier.
Overall Experience
5.18
Overall guests had mixed feelings; some positive experiences but significant issues persist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:36

Property Description

Convenient Location
Hotel Indah offers easy access to popular attractions such as Batu Burok Beach and the State Museum of Terengganu, making it an ideal choice for travelers wanting to explore the city.

Comfortable Accommodation
Guests can enjoy a comfortable stay in the family rooms provided by the hotel. With amenities such as free WiFi and room service, the hotel ensures a hassle-free experience for all visitors.

Close Proximity to Landmarks
Situated near landmarks like the Crystal Mosque and Chinatown, Hotel Indah provides the perfect base for guests to immerse themselves in the local culture and attractions.

Don't miss out on a memorable stay at Hotel Indah - book now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Location

Guest Reviews

4.9
Based on 58 reviews
Cleanliness: 4.31
Service: 5.78
Location: 5.32
Room Quality: 4.27
Amenities: 4.3
Value for Money: 5.26
Food and Beverage: 4.81
Overall Experience: 5.18
M
Mohd Haniff • family_with_children • my
5
2026-01-22 • via Nuitee
N
NUR SHAMIMIN • couple • my
1
Not worth the money. It was very bad😔😞
Cons:

The room was very dirty and the towels also kinda smelly. The faucet was leaking and the water heater was not working. The price was cheap but it was expensive for that kind of room. Totally not recommended.

2026-01-19 • via Nuitee
F
Fariha • extended_group • my
1
Bad please improve your facility even though its just a budget hotel. Tq
Pros:

Air conditioner working well

Cons:

1.Blanket too thin and it's not worth to be called a blanket.
2.I can feel the bed spring when I'm laying down on the bed.
3. Bathroom not clean especially under the sink.
4. I can't sleep well because of the sound from bathroom caused by the leaking water.
5. The door is hard to be open.
6. The water flow is not strong enough.

2026-01-19 • via Nuitee
N
Nufa • extended_group • my
1
2026-01-01 • via Nuitee
K
khairunizam • family_with_children • my
3
for none choosy its ok
Pros:

value 4money

Cons:

smell of cigarette

2025-12-27 • via Nuitee
R
rizal • solo_traveller • my
1
Pros:

kedudukan stategik.. aircond tiptop

Cons:

tv rosak
toilet xd air
seram

2025-11-25 • via Nuitee
S
Syazliana • solo_traveller • my
6
2025-11-23 • via Nuitee
D
Dzahirah • solo_traveller • my
1
Cons:

Please lepasni mintak check tilam , semalam saya stay dkt sana & ada banyak pepijat dkt tilam ! Badan dah gatal & merah . Checkin pkul 8malam tpi pkul 3pagi dh decide utk keluar sbb mmg tk tahan sangat . Minta pihak hotel utk pastikan lpasni pihak housekeeping untuk kemas betul2 !

2025-10-20 • via Nuitee
S
Siti • couple • my
4
Cons:

tv tak function. lantai tak sapu. berhabuk. bilik air ada rambut

2025-10-18 • via Nuitee
F
FARIDAH • couple • my
5
2025-10-03 • via Nuitee
S
Shamizah • solo_traveller • my
8
I had a nice stay. no problem to repeat. good value for money
Pros:

the location was so convenient for bus travelers

Cons:

the tv remote controller did not work. staff need to check before guests come in. but it's ok for me. I don't watch tv that much.

2025-10-03 • via Nuitee
Z
Zulhilmi • solo_traveller • my
1
2025-09-16 • via Nuitee
N
Nor Hafizah • family_with_children • my
10
2025-09-10 • via Nuitee
S
SITI NURADILA • couple • my
5
2025-09-08 • via Nuitee
Y
Yusof • family_with_children • my
5
This time only
Pros:

Location

Cons:

Room's condition

2025-09-03 • via Nuitee
T
Taufik • couple • my
8
2025-08-14 • via Nuitee
N
NORDIN • couple • my
1
Pros:

The staff is easy going

Cons:

The room was unexpected. Really dirty especially toilet. I ask to change the room, but still the same. Damn dirty to be honest !

2025-08-02 • via Nuitee
N
nurul • family_with_children • my
5
Pros:

Bilik selasa kurang nya borinh sbb tv nya rosak...pastiakn ia berfungsi okey

Cons:

Sila buang tiang tengah

2025-07-24 • via Nuitee
K
KIAN HEONG • family
4
Pros:

Not recommended to peoples.

2025-07-19 • via Nuitee
M
Muhammad Fahmi • family_with_children • my
6
2025-07-17 • via Nuitee