Kleopatra Atlas Hotel - Adults Only

Вітаю! Все було чудово! Персонал, готель, розташування, вид з вікна - чудово!

Very close to the center of the city

Close to the city

Чистота,еда, расположение

Just stayed here over xmas with my friend in 2 rooms. Id already read reviews so was awre of good and bad points already on here. It is true that i guess it well located near beach some shops and restaurants. We arrived late tired and were given out of hours food basic but welcome. The food overall i found good. It was nice to eat varied foods with different options daily. My friend however missed usual diet from uk. Especialy breakfast menu mainly cold items but when in rome. Drinks ar bar where quiet good with some good choice and friendly staff. Be good to perhaps leave coffee machine on 24hrs as in night i sometimes like a hot drink and rooms had no facilities with just a kettle but no tbags , cups etc. My tv never worked in room wasnt there to watch tv so wasnt bothered. Cleaners were very friendly and cleaned room well when wanted. This is not a plush hotel but good enough for what we wanted at a good price. HOWEVER!!
We were disapointed in with some things.
Already we had read reviews about noise issues already. Ok thin walls maybe unsolvable but noise on marble floors with other guests moving furniture not been addressed. Felt pads on chair legs perhaps?
Also when we stayed staff not always helpful with replacing towels or toilet rolls when asking reception.
Our main criticism though aswell as others we spoke to was the rude abrupt attitude from the HOLIDAY REP.
Almost 24 hr journey and first day letter posted under room door to say we must attend a meeting 10am.
Rep was late so decided to go out and explore. On returning he was there with folder with other guests showing excursions. Told him who i was but he said come back later. I spoke with other guests who said he was selling excursions. I didnt visit for excursions and if i was id shop around to buy so didnt go back. Other spoke of this reps rudeness to them and the next day witnessed it. He saw me downstairs and marched up THREATING ME THAT MY PREBOOKED AMD PAYED TRANSFER WOULD BE CANCELLED. Also said hed been looking for me me for 3 day. Hadnt even been there 3 days. I went for a nice time in a foreign country. Im a relaxed guy but leaving review on return. Overall i had a great time mostly meeting new people staying there. I WONT HOWEVER STAY AGAIN WHEN HOTEL EMPLOY RUDE STAFF. I dint travel to endure sales pitches in a rude or threatening manner and unless this is addressed then readers be aware this goes on here.
My transfer did turn up for airport after my stay. I thought it would buy decided not to raise this or complain while staying. Ive worked in hopsitality also travelled often globally. Not great that in the hotel to be told you have to attend a sales pitch BUT DEFINATELY NOT GOOD TO BE THREATENED. Bad day? not hitting targets? Dislike of me or my nationality? I Dont know but to that Rep, staff and other readers. The guests there pay your wages and arent there as some hinderance to you. If you continue that way like me. I Wont return and thats shame because other than that it was good but after saving to go and then , not just me but others also said, be disrespected in that way wont happen.
Im over it now and happy to leave honest review.
Karma to that Rep. If you ever stay hope improvements made

Aptarnavimas tikrai super. Personalas mandagus, paslaugus. Maisto pasirinkimas geras, maistas skanus. Lokacija tobula, vos keli šimtai metrų iki paplūdimio.

We took a shuttle fr the airport w/others, as it was dropping them off at their lovely looking hotels, I felt happy until they stopped at ours and my heart sank. Our hotel had old beaten broken bricks leading to the door, the hotel looked worn, cramped and shappy. Free wifi in our room, bonus; when we opened the door to ours, I almost cried, it was the size of a postage stamp with twin beds one can reach both the sliding door to the balcony and from the other bed, the front door. There is not a photo of these rooms in the website brochure, buyer beware. The toilet was so small it was almost touching the floor & the shower door did not close properly so towels are needed to sop up the water as this was evident by the water logged toilet door. We had a pool view balcony but this became an issue as is the bar & restaurant, people seating at the dining area is allowed 24/7 and voices, music & smoke carries. Our room was near the lobby where the noise level was out of control so we asked to be moved and got a street view. The doors and walls are paper-thin, we could plainly hear: neighbours having sex, arguing, snoring, talking, someone with the flu, toilets flushing, Russian tv, door closing & slamming all hours of the night, feet walking down the hall; the door rooms have such a wide gap to the floor we had to put a blanket down & it still slid in between the door and the floor (in both rooms!) I did not get a restful night's sleep for the 2 weeks we were there. If you value your sanity do not stay here. The last time we were there, we stayed at Aveena Hotel and it was an awesome holiday.

Positives- its walking distance to the beach, the cave and cable cars, over 2hrs drive from the airport though.
Most staff were lovely even though one guy turned the lights off while we were still eating and didn't bother to say anything to us beforehand, we weren't even in the main dining area.
Food was ok, had some good flavours. The late meal on schedule for 11pm- 12 is leftovers from dinner so just a heads up as that was a bit disappointing.
Unfortunately I can only give it this rating because the pictures look better than in real life, it was underwhelming.
The room really let it down.
There was mold all along the skirting board, when we first opened the door after checkin the smell was so strong and musty.
Bathroom lights kept flickering and drains stank.
The walls were very thin so we could hear people were chatting and laughing which disrupted our sleep.
Other people had good rooms it seemed but ours wasn't good.

Location is great right in the middle of city. Mostly European guests. I think we were the only couple from UK. Food nothing that sticks in mind average or below. Waiting staff good. The quality of drinks not much to say. We had our own drinks(I am very fussy about drinks ;-)).
Rooms- the first room we got was horrible, the beds creaked. We complained and they gave us a better room with mattresses that didn’t hurt our back.
For value I suppose it was ok just because it was in the city.

Location fantastic food good ,food and barstaff very friendly I lost a memorabilia chain in my room a treasured gift from my dad ,reception staff.not friendly ,as for Natalie she made me feel so unwelcome as if I was lying about chain and Reception Manager was just as bad 👎 never again unfortunately it ruined my stay there 😢

The hotel was good in every way. Location close to the beach and shops. Cleanliness was really good. The food was also delicious, something for everyone. The staff was very friendly.

Well located near Kleopatra Beach, the Alanya Teleferik and next to a commercial street,

We enjoyed most during our 4 nights stay :
-the friendly service and helpful staff
-the nice Spa service
-the good variety in the breakfast, lunch and dinner buffets
-the good location
-the clean rooms

Alles hat gepasst. Der Pool sollte schon größer sein. Das Essen in Buffetform ist sehr gut.

Сподобалось місцезнаходження готелю, дуже дружелюбний персонал,

Very well located near the teleferik and a big commercial street

The hotel is very friendly, the people are smiling and nice, we recommend it to everyone, great location, close to everything

I was pleasantly surprised by my stay at this hotel. I came with friends. It's quiet and peaceful, which I appreciate. The food is good and there's a different selection every day. The rooms are cleaned daily, and the staff is very friendly, especially the bartender, Fatih, who constantly maintained a positive atmosphere. There's always room at the pool. The only downside is the paid sunbeds on the private beach. I'm sure we'll have fond memories of this trip.

Woda w basenie, mili kelnerzy i barmani/barmanka