MainStay Suites Hobbs

Hotels
•
Main Stay Suites
7.6 (66 reviews)
2700 West Scenic Drive , Hobbs , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Large room
Cleanliness / very clean
Front desk handled extended stay smoothly
Overall stays described as 'perfect' or 'no problems'
Good food / evening staff praised
Cons:
Rude staff and manager (multiple reports)
Staff on cell phones
Pool complaint (location/availability)
Inconsistent staff training/experience leading to uneven service

Categories

Cleanliness
9
Multiple guests explicitly praised cleanliness and noted rooms were very clean.
Service
4.5
Mixed-to-negative service sentiment: several guests reported rude staff and a rude manager, though one guest praised front desk staff and the evening employee.
Location
7.6
Standard quality for this hotel tier
Room Quality
8.8
Rooms described as large and comfortable; guests specifically noted a large room and no room-related problems.
Amenities
6.5
Amenities received a minor complaint about the pool (location/availability); otherwise not frequently mentioned.
Value for Money
7.6
Standard quality for this hotel tier
Food and Beverage
8.5
Positive mention of the evening staff doing an amazing job with food; limited but favorable feedback.
Overall Experience
8.3
Mixed overall: several guests said the stay was perfect or had no problems, but repeated reports of rude staff created an uneven overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: MainStay Suites Hobbs boasts an indoor pool and a fitness centre, ideal for relaxation and staying active during your stay. The air-conditioned accommodations feature full kitchens, flat-screen TVs, and complimentary newspapers, ensuring a comfortable and convenient experience.

Entertainment and Business: Guests can enjoy the games room with a billiards table and arcade-style games, perfect for leisure time. Business travelers will appreciate the free access to the on-site business centre.

Prime Location: Located just 1.7 km from the exciting casino and racetrack at Zia Park, and within proximity to Lea County Cowboy Hall of Fame and Lea County Event Center, our hotel offers the perfect blend of entertainment and convenience.

Experience luxury and leisure at MainStay Suites Hobbs. Book your stay now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOB

Location

Guest Reviews

7.6
Based on 66 reviews
Cleanliness: 9
Service: 4.5
Location: 7.6
Room Quality: 8.8
Amenities: 6.5
Value for Money: 7.6
Food and Beverage: 8.5
Overall Experience: 8.3
L
Luna • couple • us
10
2026-11-06 • via Nuitee
M
Michala • family_with_children • us
6
Pros:

Large room

Cons:

The staff were rude and on their cell phones

2026-09-17 • via Nuitee
L
Luna • solo_traveller • us
10
Pros:

Perfect place to stay no problems at all.

Cons:

We enjoyed everything

2026-08-05 • via Nuitee
L
Luna • solo_traveller • us
10
Pros:

I was there 3 nights had to extend my stay and had no problems. I was not forced to move out or even take another room both front desk management treated me with respect and did everything they could to make my transition go smoothly. The evening lady was in training and food am amazing job considering she was new at that job. My praise to her for an amazing job 🙌

Cons:

Everything was perfect for me and my Fiancé

2026-08-05 • via Nuitee
D
Dennis • couple • us
1
It was awful.the way the staff acted was horrible
Pros:

Absolutely nothing.

Cons:

The staff and manager were very very rude and difficult.

2026-07-01 • via Nuitee
T
THERESA • couple • us
8
Great
Pros:

Cleanliness

Cons:

The pool being completely on. The other end of property

2026-06-11 • via Nuitee
I
Ismael • couple • us
10
Nice and clean!
Pros:

Everything was nice

2026-05-11 • via Nuitee
M
Marcus • couple • us
7
2026-04-30 • via Nuitee
• couple • us
1
2026-04-27 • via Nuitee
H
Helen • family_with_children • us
1
My experience is really bad at first they gave me the wrong room had to redo my paperwork and then the room that they ga
Pros:

Yes, the property looked like that, but it was connected to the comfort inn .The hall was so long. The front desk was at the Comfort Inn. There was no available parking hardly ever the staff oh man, the staff.

Cons:

Very crowded, very combined, not at all what I expected

2026-04-26 • via Nuitee
J
Jose • family_with_children • us
10
2026-04-18 • via Nuitee
L
Luna • couple • us
10
2026-01-20 • via Nuitee
J
Julio • couple • us
1
2026-01-03 • via Nuitee
L
Lara • family_with_children • us
9
2025-12-04 • via Nuitee
A
Auriane • family_with_children • fr
4
Pros:

Superficie de l apparemment et confort.

Cons:

Accueil moyen sans explication.
Logement réservé pour 3 personnes mais seulement 2 serviettes 2 verres 2 chaises !! ....
Fenêtres condamnées donc odeur de cuisine à notre arrivée. Impossible d aérer cet appartement
Lave vaisselle hors service , hotte hors service...

2025-08-17 • via Nuitee
L
Luis Omar • couple • us
3
Cons:

They didn’t return my deposit

2025-07-08 • via Nuitee
C
Clyde • family_with_children • us
10
2025-07-06 • via Nuitee
L
Larry
6
Not So Good Stay
Pros:

Te room we were in was not the room I had booked. I booked a suite with separate bedroom and living room. Whaat we ended up with was a one room everything room. The lady at the front desk was very rude and claimed I got the room I ad reserved. We did manage to see the room next door that was the suites type we reserved which was very disappointing. The property landscape and outside area was not maintained and cluttered with trash.
We won't be staying at MainStay in the future. I had stayed in the adjoining Comfort Inn 3 weeks earlier and found it to be much better.

2025-05-10 • via Nuitee
K
Krystol • family with young children • us
1
At least we made it out alive!
Pros:

Someone walked into the room while my daughter was there alone. I went to ask the front desk what happened, and she acted like I was annoying her, and was very rude to me. Said it was the cleaning lady. But my daughter told her it wasn't, after the housekeeper came to the front my daughter explained it was not her. But the front desk woman. Kept insisting it was. It is terribly unsafe and even worse customer service. Not to mention being cat called by the men drinking in the parking lot all night!! Also, many of the pieces of furniture were broken, the desk the coffee table looked as if the makeshifted it together with pieces of another table. Broken and missing tole in the restroom. Holes in the wall. All together, it was a bad experience. Will not be going back!

2025-03-31 • via Nuitee
A
Angelica • review category business travellers • us
8
Very good
2025-03-23 • via Nuitee