O'nya Phuket Hotel

Hotels
8.8 (262 reviews)
46/8 moo 5 Tambon vichit Muang Phuket , Phuket Town , TH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Very clean and well maintained
Good value for money
Attractive decor
Convenient for hospital / shopping centre
Comfortable facilities
Cons:
Rooms small; small or hard beds
No lift / stairs - luggage handling issue
Reception responsiveness and security deposit issue
Located on busy/noisy road or far from city centre
No breakfast on site
AC hot / weak water
Nearby sewage/odour reported by one guest

Categories

Cleanliness
9.8
Multiple guests repeatedly praised the hotel as very clean and well maintained; one guest mentioned nearby sewage concerns but overall cleanliness was highlighted positively.
Service
10
Many reviews specifically praise staff as friendly and very helpful; a few isolated comments note reception responsiveness issues and luggage handling, but staff helpfulness dominates sentiment.
Location
7.9
Mixed feedback: convenient for a nearby hospital and a large shopping centre, but several guests said the hotel is far from the city centre or directly on a busy/noisy road.
Room Quality
6.5
Multiple negative comments about small rooms, small or hard beds, hot air-conditioning and weak water pressure; several guests found room size and comfort lacking.
Amenities
6.8
Guests noted missing amenities (no lift, no bellboy) and some equipment issues (AC, water); other facilities were described as comfortable but amenity shortcomings were repeatedly mentioned.
Value for Money
10
Several guests explicitly called the hotel very good value/priceworthy and recommended it; overall perception is strong value for the price paid.
Food and Beverage
9.4
Mixed notes: one guest liked a restaurant next to the hotel, while another reported no breakfast offered; overall F&B sentiment leans positive for nearby dining options though on-site breakfast is limited.
Overall Experience
10
Most guests reported an excellent overall stay, recommending the hotel and planning to return despite some specific issues; the general experience is highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:19

Property Description

Traditional Sino-Portuguese Style Property
Experience the charm of O'nya Phuket Hotel, nestled on the outskirts of Phuket Town. Enjoy the convenience of nearby shopping centers and immerse yourself in the unique cultural blend of our traditional property.

Convenient Amenities
Relax in rooms equipped with cable TV, air conditioning, and modern bathrooms with complimentary hairdryers. Take advantage of our tour desk, laundry services, and luggage storage for a stress-free stay. Benefit from free WiFi access and public parking during your visit.

Prime Location
Explore Central Festival Phuket and supermarkets just a stone's throw away. Indulge in a 20-minute drive to the vibrant Patong Beach or reach Phuket International Airport within 40 minutes. Book your stay at O'nya Phuket Hotel for a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

8.8
Based on 262 reviews
Cleanliness: 9.8
Service: 10
Location: 7.9
Room Quality: 6.5
Amenities: 6.8
Value for Money: 10
Food and Beverage: 9.4
Overall Experience: 10
A
Atikan • couple • th
10
2026-06-13 • via Nuitee
G
Goh • extended_group • my
9
2026-05-08 • via Nuitee
C
Caesar • extended_group • in
9
Pros:

The people were very helpful

Cons:

Room could've been a little bit bigger, but what we got was enough too!

2026-04-28 • via Nuitee
J
joëlle • family_with_children • fr
9
Pros:

Tout0

2026-04-27 • via Nuitee
รังสี • solo_traveller • th
9
2026-04-21 • via Nuitee
M
Malini • extended_group • in
7
2026-04-19 • via Nuitee
R
Rafał • family_with_children • pl
9
2026-04-17 • via Nuitee
H
HUSSAIN • solo_traveller • sa
1
Pros:

اعجبني مطعم جنب الفندق

Cons:

اول هذا لايقيم فندق غرف جنبها بركه من المجاري وضجيج سياراة والغرفه صغيره جدا وسرير صغير لايكفي لشخصين ومتحجر ودرج متعب جدا جدا وتكيف حار والماء ضعيف

2026-04-16 • via Nuitee
L
Lisa • solo_traveller • za
8
Fabulous
Pros:

The staff are so friendly and helpful. Very clean and well maintained property. The decor is also lovely!

2026-04-12 • via Nuitee
C
Carmen • extended_group • ch
8
Sehr schönes preiswertes Hotel.
Pros:

Die Unterkunft ist sehr schön und sauber. Sehr Preiswert. 15 Minuten zu Fuss hat es ein sehr grosses Einkaufszentrum.

Cons:

Kein Frühstück. Direkt an einer vielbefahrenen Strasse. Zu Fuss eher schwierig die Altstadt zu erreichen.

2026-04-07 • via Nuitee
L
Lourdes • family_with_children • gt
8
Pros:

Las instalaciones son muy lindas y cómodas.

Cons:

Muy lindo hotel, pero esta lejos del centro.

2026-03-23 • via Nuitee
S
Sandra • couple • eg
8
2026-03-08 • via Nuitee
R
Rafał • couple • pl
10
To mój drugi pobyt w tym hotelu i napewno nie ostatni
Pros:

Wszystko mi się podobało. Lokalizacja, obsługa i personel poprostu super!

Cons:

Nie mam do niczego zastrzeżeń.

2026-03-06 • via Nuitee
B
bobo • couple • za
10
Pros:

We had the best stay O’nya the stuff were so friendly and the place was so clean. Would 100% recommend.

2026-03-01 • via Nuitee
K
Katarina • family_with_children • de
10
Pros:

Die Lage war perfekt, da ich einen Termin im Krankenhaus hatte, der direkt in der Nähe ist.
Das Hotel ist sehr liebevoll eingerichtet. Man fühlt sich gleich sehr wohl und willkommen

Cons:

Nichts

2026-02-24 • via Nuitee
D
Dikshitha • family_with_children • in
4
Pros:

The ambiance is good.

Cons:

There is no lift and no bell boy. We had to carry our luggage up the stairs. Reception doesn't respond properly. A security deposit of 1000 Baht was collected even though we had paid the bill in advance.

2026-02-23 • via Nuitee
Y
yuval • couple • il
9
2026-02-14 • via Nuitee
D
Dennis • couple • de
10
2026-02-10 • via Nuitee
B
Bellajrou • couple • fr
8
2026-01-20 • via Nuitee
C
Catherine • family_with_children • fr
8
2026-01-17 • via Nuitee