Sleep Inn Summersville - New River Gorge Area

Hotels
•
Choice Hotels International
8.8 (571 reviews)
701 Professional Park Dr, Summersville, West Virginia, 26651 , Summersville , US
1-304-872-4500

listing image 1
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Pets allowed

Facilities

Free breakfast
Boat tours nearby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Garden
See all facilities

Review Highlights

Pros:
Clean location
Good breakfast options
Friendly staff
Convenient location
Cons:
Broken fixtures
Rude service experience
Musty smell in the room
High price for value

Categories

Cleanliness
8.05
Some issues with room cleanliness and musty smell mentioned.
Service
9.05
Mixed reviews; mostly positive but some negative experiences with rudeness.
Location
9.55
Many positive mentions of the convenient location near attractions.
Room Quality
8.05
Issues with heating, broken fixtures, and outdated carpets.
Amenities
9.05
Good breakfast options and overall adequate amenities.
Value for Money
8.55
Some find the price too high for the quality and location.
Food and Beverage
9.05
Breakfast received favorable comments regarding quality and selection.
Overall Experience
9.05
Generally positive experiences with several significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:35

Property Description

Outdoor Pool and Garden View
Enjoy the outdoor pool and garden views at Sleep Inn Summersville.

Complimentary Breakfast and Wi-Fi
Wake up to a complimentary full breakfast and stay connected with free wireless internet access.

Convenient Amenities
Take advantage of the 24-hour business center, front desk, and laundry facilities. Free self-parking is available onsite.

When you stay at Sleep Inn Summersville in Summersville, you'll be in the mountains and just minutes away from local attractions. Book now to experience comfort and convenience during your stay.

Important information:

  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BKW

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 571 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.55
Room Quality: 8.05
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 9.05
L
Linda • couple • us
9
2026-04-18 • via Nuitee
H
Horton • couple • us
10
Great location!
Pros:

The staff was amazing and friendly!

Cons:

Nothing

2026-03-28 • via Nuitee
B
Brigham • couple • us
6
Was fine and a good value
Pros:

Good location and breakfast was excellent . Was clean enough

Cons:

The heater sounded like an airplane taking off and made it a little difficult to sleep . Our shower needed updated was like a cave and was so closed in and just weird

2026-03-26 • via Nuitee
T
Ted • couple • ca
8
2026-03-26 • via Nuitee
L
Lisa • family_with_children • us
8
Pros:

It was convenient to where we needed to be. Plenty of restaurant options.

Cons:

The bathroom set up was not cohesive

2026-02-12 • via Nuitee
L
Lisa • family_with_children • us
10
2026-02-09 • via Nuitee
E
ernest • couple • us
9
2026-01-24 • via Nuitee
M
Milan • couple • ca
3
Bathroom fixtures broken or not working. First visit to this property; will be our last
Pros:

Good location. Good breakfast

Cons:

Toilet didn't flush. Toilet paper holder broken.
Matrasses provided poor support; my wife woke up with a sore side

2026-01-20 • via Nuitee
J
Jake • couple • us
8
2026-01-19 • via Nuitee
L
Lee • couple • us
7
2026-01-19 • via Nuitee
K
KEVIN • couple • us
6
We got in late, about 10:15pm and paid a lot for a very basic room.
Pros:

Close to my local plans, easy to get to.

Cons:

It was a premium cost at a very basic motel. Small room for the price. (170.00 room and FEES)

2026-01-19 • via Nuitee
R
Rhonda • couple • us
5
Pros:

The staff was very helpful and very professional

Cons:

The rooms seen not very clean. The bathroom was definitely not very clean in the room.

2026-01-18 • via Nuitee
R
Ricky • extended_group • us
8
2026-01-15 • via Nuitee
E
Elizabeth • couple • us
7
2026-01-08 • via Nuitee
A
Amy • family_with_children • us
6
Pros:

Breakfast attendant was very nice and helpful.

Cons:

When we arrived the parking lot and sidewalks were very slick. The snow and ice had not been cleared or treated from the previous days snow. We got a room on the 2nd floor, which wasn't open for the off season and the water was shut off to the toilet but we just turned it back on after realizing.

2026-01-04 • via Nuitee
R
Ruth • solo_traveller • us
10
Pros:

The hotel was a perfect place and location to stay for my needs! I was exploring New River Gorge National Park over a weekend. My room was clean and comfortable. Breakfast was suitable for my belly,. No complaints at all!

Cons:

NA

2025-12-11 • via Nuitee
H
Horton • couple • us
10
Relaxing and quiet stay.
Pros:

Clean facility and well lit parking lot. Very close to shopping and restaurants.

Cons:

Nothing

2025-11-25 • via Nuitee
A
april • couple • us
3
Pros:

Ac/heat unit was actually tore apart in the room. The second bed was pulled out away into the other bed. It was like someone was workinmmg on it and just stopped. I told the person at the desk and they could have cared less. We had no heat.

Cons:

See above

2025-11-16 • via Nuitee
L
Laura • family_with_children • us
10
A wonderful stay!
Pros:

The hotel was very clean, the beds comfortable, and the breakfast was delicious! We recently stayed at another hotel a few states away (not a Sleep Inn) and it was a completely different experience. We are very grateful to everyone who made this stay our best one yet on our multi-state family road trip!

Cons:

I honestly have zero to contribute here. Everything was excellent.

2025-10-31 • via Nuitee
M
Marcia • family_with_children • us
9
Great stay and value.
Pros:

Great location
Clean
Comfortable
Breakfast

Cons:

Nothing…. Was good

2025-10-31 • via Nuitee