Comfort Inn & Suites Newcastle - Oklahoma City

Hotels
•
Comfort
8 (271 reviews)
2337 North Main Street , Newcastle , US
+1 405-546-5492

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff repeated throughout reviews
Clean rooms cited in many stays
Very good, convenient location (near casino, events, shops)
Spacious suites and good value for price for many guests
Cons:
Room comfort issues: many mention beds/mattresses too firm or uncomfortable
Multiple maintenance problems: broken TVs, refrigerators, weak water pressure, smells
Amenity failures: pool down, broken fitness equipment, elevator problems
Service failure in at least one case: prepaid reservation not honored/refund unresolved

Categories

Cleanliness
7.7
Many reviews cite clean rooms and lobby, but a few note bad smells, worn carpet and general wear-and-tear in areas which lowers overall cleanliness sentiment.
Service
9.2
Staff repeatedly described as very friendly, helpful and accommodating (early check-in, sweet front-desk attendants), supporting a strong positive service score.
Location
9.4
Multiple mentions of a good, convenient location (close to casino, event venues and shops) indicate location is a clear strength.
Room Quality
6.8
Frequent complaints about firm/hard mattresses, uncomfortable beds, occasional bad smells, broken or small TVs and other in-room issues reduce room-quality sentiment.
Amenities
6.5
Several amenities problems reported: pool down/dark, broken fitness equipment, elevator issues, fridge broken, laundry or machines not working — amenities are a weak area.
Value for Money
8.3
Guests often say it's good value or great for the price and suites are spacious; occasional severe issues impacted perceptions but overall value is positive.
Food and Beverage
7.8
Mixed notes: some praise the breakfast ('Bf was good' / 'breakfast was ok') while others list breakfast as a negative, yielding a slightly above-average score.
Overall Experience
8.3
Overall sentiment is mixed-to-positive: friendly staff, clean rooms and good location weigh positively, but maintenance and amenity failures (and one prepaid booking issue) temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Convenient Location
Comfort Inn & Suites - Newcastle, located less than 1 km from Interstate 44, offers a prime spot for travelers looking for easy access to major routes and nearby attractions.

Comfortable Accommodations
Each room at our hotel features air conditioning, a flat-screen cable TV, and a microwave, ensuring a cozy and convenient stay for our guests. The private bathrooms are equipped with a bath or shower for added comfort.

Great Amenities
Guests can enjoy a seasonal outdoor pool, a fitness centre, a 24-hour front desk, a business centre, and laundry facilities during their stay. With free WiFi access and complimentary parking, we strive to provide a seamless experience for all visitors.

Experience comfort and convenience at Comfort Inn & Suites - Newcastle. Book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Location

Guest Reviews

8
Based on 271 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.4
Room Quality: 6.8
Amenities: 6.5
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 8.3
P
Paul • couple • us
9
2026-10-29 • via Nuitee
A
April • family_with_children • us
10
The stay was not long enough.
Pros:

Bf was good..

Cons:

No biscuits n gravy

2026-10-28 • via Nuitee
M
Michelle • couple • us
7
Pros:

Good location, clean, friendly staff

Cons:

Bed was too firm for me.

2026-10-27 • via Nuitee
B
Brandon • family_with_children • us
10
Nice place!
Pros:

Clean and nice

Cons:

Bed were a little hard for me and my wife

2026-10-19 • via Nuitee
T
Tim • couple • us
1
Paid reservation not honored
Cons:

You could have done your job and had my prepaid reservation from Booking.com. Now I’m fighting them to see who is more incompetent-their company or yours. Still no explanation or refund.

2026-10-19 • via Nuitee
B
Blake • solo_traveller • us
7
2026-10-16 • via Nuitee
J
Jason • couple • us
10
2026-10-12 • via Nuitee
T
Tanya • couple • us
10
2026-10-07 • via Nuitee
J
Joleen • solo_traveller • us
9
2026-09-13 • via Nuitee
D
Dana • solo_traveller • us
9
2026-09-11 • via Nuitee
M
Merley • solo_traveller • us
8
2026-09-08 • via Nuitee
G
Grano • solo_traveller • us
10
2026-09-04 • via Nuitee
K
Kevin • solo_traveller • us
8
2026-08-31 • via Nuitee
M
Madelyn • couple • us
4
Cons:

Bathroom water has no pressure, refrigerator was broken and leaning, pool area very dark

2026-08-25 • via Nuitee
J
Joseph • solo_traveller • us
3
Pros:

The staff were very friendly, the room was clean, the location was perfect.

Cons:

When I booked the room I made sure the pool was good because my 2 year old granddaughter was with me and when we got there was told the pool was down. My granddaughter was devastated.
And the door room 317 the deadbolt is very difficult to engage.

2026-08-23 • via Nuitee
Y
Yariksa • couple • us
10
The lsdy in the front was very helpful. She was very sweet
Pros:

Friendly staff

Cons:

Nothing

2026-08-21 • via Nuitee
Y
Yariksa • couple • us
10
Nice clean place
Pros:

Very sweet lady in the front desk

Cons:

Nothing

2026-08-21 • via Nuitee
K
Kara • solo_traveller • de
6
2026-08-15 • via Nuitee
J
Javon • couple • us
7
2026-08-08 • via Nuitee
P
Patricia • couple • us
6
Stay was ok but not exceptional in comparison to prior stays
Cons:

Hair dryer was not working; desk telephone was not working; shower water pressure was weak.

2026-08-05 • via Nuitee