Hotel Noor

Hotels
7.7 (490 reviews)
Av. Jose Maria Morelos, 3 , Chetumal , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice views
Cons:
Cleanliness issues
Lack of restaurant service
Noise disturbances

Categories

Cleanliness
7.16
Several guests mentioned issues with cleanliness and odors.
Service
8.63
Many reviews highlighted friendly and helpful staff.
Location
9.17
Consistent praise for the hotel’s location near the bay and ferry.
Room Quality
7.62
Mixed feedback on room quality, mainly positive with a few complaints.
Amenities
7.15
Amenities such as the pool received criticism for cleanliness.
Value for Money
7.61
Good value for the location and services provided.
Food and Beverage
6.16
Issues with the restaurant service and limited food options.
Overall Experience
8.13
Overall positive experiences despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:57

Property Description

Luxurious Waterfront Location
Hotel Noor, situated across The Renaissance Park in Chetumal, offers a serene escape with lush gardens, an inviting outdoor pool, and stunning sea views from modern rooms and suites.

Top-Notch Amenities
Guests can enjoy complimentary Wi-Fi, private parking, flat-screen TVs, and luxurious toiletries. Some suites even feature minibars and hot tubs, ensuring a truly relaxing stay.

Culinary Delights and Nearby Attractions
Indulge in international cuisine at the on-site restaurant or explore nearby dining options. With key attractions like the City Hall, Main Square, and Mayan Culture Museum just minutes away, Hotel Noor is the perfect base for your Chetumal adventure.

Ready to experience luxury by the sea? Book your stay at Hotel Noor today!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 490 reviews
Cleanliness: 7.16
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 6.16
Overall Experience: 8.13
M
MARY • family_with_children • gb
6
Ok room, good location
Pros:

Location was good, beds were ok

Cons:

Pool was green so unusable. Balcony had chairs but no table. Room was ok just needed a freshen up. Spoilt by a huge old brown TV cabinet. Shower wasn't great.

2026-03-21 • via Nuitee
L
Lupita Heredia • family_with_children • mx
8
Hotel bonito, comodo y Hermosa vista
Pros:

El personal muy amable, atentos y accesibles.
La vista muy bonita desde el balcón, habitación amplia y cómoda.

Cons:

No hay elevador

2026-03-21 • via Nuitee
R
Rodriguez • family_with_children • bz
8
Pros:

Friendly staff and gorgeous sea view from the balcony.

2026-03-20 • via Nuitee
V
VALERIA AIMEE • solo_traveller • de
8
2026-03-18 • via Nuitee
L
Leonardo Israel • extended_group • mx
9
Comodo
Pros:

ubicación y lugar

Cons:

El agua se fue 2 veces, los solucionaron pero es un imprevisto

2026-03-18 • via Nuitee
K
Kevin • couple • us
10
2026-03-14 • via Nuitee
G
GUSTAVO ALFONSO • extended_group • mx
9
estancia por trabajo
Pros:

la vista a balcon, limpieza y atencion

Cons:

falta una mesa para poder trabajar en la computadora

2026-03-11 • via Nuitee
C
Cervantes • family_with_children • mx
9
Muy buena atencion y servicio
Pros:

El detalle de dejar una nota de cumpleaños para mi hijo, gracias

Cons:

Que la tv se pudo ver hasta el último dia

2026-03-09 • via Nuitee
C
CITLALITL • family_with_children • mx
10
Pros:

Todo muy bien

2026-03-06 • via Nuitee
E
Elsa • family_with_children • mx
9
Un hotel con vista bellísima a la bahía
Pros:

La vista es maravillosa. Puede uno caminar sobre el malecón por la tarde y llegar sin problema a las calles principales del centro. El restorán está bueno, pero estaba mejor la vez pasada.

Cons:

El restorán ya no me pareció tan bueno (aunque entiendo que no pertenece al hotel). 2. No hay facilidades para discapacitados (aunque el personal se muestra sensible hacia esta situación y trata de mitigar).

2026-03-05 • via Nuitee
E
edmund • family_with_children • us
9
2026-03-04 • via Nuitee
J
Joanna • solo_traveller • ie
8
Enjoyable
Pros:

Very helpful friendly staff at Reception. Lovely location on waterfront. Nice balcony. Useful to have a restaurant on the premises. Good food. Bedrooms are simple but clean and adequate.

2026-03-03 • via Nuitee
A
Aleksandra • couple • pl
1
Disaster
Pros:

It was close to the port

Cons:

Cockroaches in the room, dirty sheets and dirty towels. Receptionist used google translate to communicate with us to tell us to move our car and ignored our follow up question about where to move it.

2026-03-02 • via Nuitee
N
Norma • family_with_children • mx
9
MUY BUENA UBICACIÓN
Pros:

La ubicación

2026-03-02 • via Nuitee
M
McNamara • couple • us
10
Pros:

Such nice people, wonderful location, chill vibe and really fantastic restaurant for great prices!!

2026-02-28 • via Nuitee
A
ANA MARIA • extended_group • mx
9
Bien
Pros:

Estaba cómodo y muy cerca de la terminal marítima de Chetumal

Cons:

Todo bien

2026-02-24 • via Nuitee
C
Cristina Winellia • family_with_children • mx
10
2026-02-24 • via Nuitee
I
Iwan • solo_traveller • nl
7
Kwaliteit prijsverhouding prima
Pros:

Communicatie heel goed en kunnen veel tips en uitleg geven.

Cons:

Honden en Haan achter, niet veel gehoord - alleen vroeg in de ochtend.

2026-02-11 • via Nuitee
J
Jose de Jesus • solo_traveller • mx
8
Pros:

Internet pésimo

2026-02-10 • via Nuitee
R
Reinhold Köln • family_with_children • de
9
Pros:

.

Cons:

Die Hähne die morgens krähten. Ich kam mir vor wie auf einem Bauernhof.
Der Straßenlärm war am Samstag und Sonntag morgens und mittags leise und am Abend sehr laut. Besonders am Samstag.
Ein lauter Party Bus kam stündlich 2 mal vorbei.

2026-01-29 • via Nuitee