Hotel Los Portales

Hotels
8.8 (162 reviews)
Rotonda Los Encuentros, 500 metros al norte, contiguo a Restaurante RostiPollos , Chinandega , ni

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Hospitality
Room Comfort
Cons:
Window issues
Water pressure problems
Coffee maker missing

Categories

Cleanliness
8.59
Consistently noted as very clean, with some reviews emphasizing the cleanliness of rooms.
Service
9.06
Multiple reviews highlight friendly and helpful staff, enhancing the overall experience.
Location
8.9
Walking distance to the airport mentioned, indicating a favorable location.
Room Quality
8.85
Described positively as comfortable, clean, and spacious in several reviews.
Amenities
8.58
Mentioned as having a nice pool and good food service, but some amenities missing.
Value for Money
8.74
Good pricing noted for the quality of accommodations, making it a good value.
Food and Beverage
8.59
Food service is reported as pretty good, adding to the guests' satisfaction.
Overall Experience
9.06
Overall experiences shared are very positive, contributing to a high overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 17:11

Property Description

Luxurious Accommodation
Hotel Los Portales offers air-conditioned 5-star rooms with free WiFi and private bathrooms. Some rooms even come with a kitchen for added convenience.

Relaxing Amenities
Guests can unwind by the outdoor swimming pool, stroll through the garden, or dine in the on-site restaurant. The terrace and bar are perfect for enjoying a drink with friends.

Convenient Services
From room service to currency exchange, the hotel ensures a comfortable stay for all guests. The 24-hour front desk is always ready to assist with any inquiries.

Book now for an unforgettable experience at Hotel Los Portales!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MGA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 162 reviews
Cleanliness: 8.59
Service: 9.06
Location: 8.9
Room Quality: 8.85
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 8.59
Overall Experience: 9.06
E
Espinales Moreno family_with_children cr
9
Genial
Pros:

Muy bien , ubicación excelente ,

Cons:

Quien me recibió un carácter pésimo
En recepción

2026-02-09 via Nuitee
G
Gerry solo_traveller ca
9
An oasis of comfort.
Pros:

I booked this accommodation to shorten the drive after a swelteringly slow border crossing into Nicaragua. The superlative service, comfortable room, excellent restaurant and included breakfast was a welcome respite from the tough day due to the 4 hour border crossing.

Cons:

The parking for motorcycle wasn't gated but there was an overnight watchman. Given the presence of a median in front of the hotel it must be approached from only one direction, meaning that a u turn may be necessary.

2026-01-29 via Nuitee
R
Reyna family_with_children us
10
2026-01-22 via Nuitee
X
Xochil family_with_children cr
10
Me encantó que es lugar muy amigable, me permitieron muchas visitas en la habitación, debido a que tenía una sensación f
Pros:

Espacios cómodos, aire acondicionado, agua caliente en las duchas, el lugar no es ruidoso, la comida deliciosa, todo me encantó

Cons:

No hubo algo que no le gustara, todo me encantó

2026-01-19 via Nuitee
J
jarv couple gt
9
2025-12-26 via Nuitee
S
Sughey family_with_children cr
9
Recomendado al 100%
Pros:

Excelente! Todo estuvo muy bien.

2025-12-24 via Nuitee
H
Heydeling couple ni
10
2025-12-16 via Nuitee
P
Perez couple gt
10
Pros:

Un lugar Excelente

2025-12-10 via Nuitee
V
Victor Manuel couple us
10
2025-12-07 via Nuitee
R
Rosanna solo_traveller ni
10
Pros:

Muy lindas las instalaciones. Bien cuidadas.

Cons:

Las ventanas no abrían, eran fijas. Deberían permitir abrir las ventanas para la circulación de aire

2025-12-06 via Nuitee
J
Juan extended_group us
10
Pros:

Excellent

Cons:

El Horario de la piscina, podria cerrar alas 10 pm Because entramos alas 4. pm , Luego cenamos en el bar, nos cambiamos para ir ala piscina y no tubimos mucho tiempo

2025-12-04 via Nuitee
D
Debora Estefan family_with_children es
6
Reserva con el hotel! No con booking
Pros:

Que era cómodo, tuvimos unos apartamentos!

Cons:

Más que el alojamiento booking, nos la hizo con este hotel los apartamentos constan de 3 camas y 2 habitaciones! Éramos 5 adultos y reservamos una habitación que no pudimos anular!

2025-12-03 via Nuitee
L
Leo extended_group hn
10
Can´t wait to back again
2025-11-13 via Nuitee
J
Janice couple us
10
Can’t wait to return
Pros:

Absolutely loved this hotel. I'm shocked it doesn't have higher rating. We got the hotel with 2 bedrooms for a great price on Expedia. The staff was very friendly and the rooms were very clean.

Cons:

The only thing that was bothersome was the horrible water pressure.

2025-10-27 via Nuitee
L
Louis family
4
Pros:

Lorena at the Front Desk when checking was execellent however the waiters at the breafast area were extremely rude. They need to be urgently trained how to serve customers.

2025-09-23 via Nuitee
H
Harser Osiris
10
Pros:

It's clean, the best Hotel in chinadega.

2025-08-21 via Nuitee
C
Carlos family
10
Pros:

Staff on this date were helpful and friendly

2025-08-14 via Nuitee
C
Carlos family
10
Pros:

Rooms where excellent

2025-08-14 via Nuitee
V
Verified traveler
10
5 *****
Pros:

Muy bonito!

2025-08-14 via Nuitee
P
Patricia
10
Pros:

Walking to the airport was excellent

2025-08-11 via Nuitee