Hôtel Les Bougainvillées Saly Sénégal

c'est hôtel n'est absolument pas à recommander
L'accueil et déplorable, comme la propreté et la vétusté des installations
Le petit déjeuner est lamentable: ni beurre , ni confiture
À la réception, il prétendait, ne pas avoir ma réservation , ils m'ont demandé de partir

Passage d'une nuit dans l'hôtel, niveau hygiène très limité, pas de bouteille d'eau, pas de savon , très peu de serviettes de bain, sol pas propre , ampoule de douche HS donc pas d'éclairage.TV non fonctionnelle.
Un séjour d'une nuit suffit , pas plus.

Stayed one night on a tour. Beautiful property, but unfortunately not a quiet location, with loud music until midnight.
Spacious room, albeit dimly lit. No minifridge or electric kettle Sufficient number of power jacks. A/C worked well. Comfortable bed and pillows.
The bathroom had separate cubicles for the toilet and the shower, which were lit, but the light bulb for the main bathroom was blown (hard to believe housekeeping didn't notice, because the bathroom was quite dark). By the time I reported it, they offered me another room, but I had already unpacked and didn't feel like moving. There was a desk but no chair (I had to take one from the patio).
Shower with hot water and good water pressure.
Very slow Wifi, nearly unusable in the evening (better in the morning).
Breakfast buffet with decent selection, but the pastries were soggy and stale. Bread, cheese and yogurt were good.

Notre séjour s est bien passé
Par contre l hotel a besoin de travaux de rénovation
Au niveau restauration, manque d originalité
Les plats se répètent
Dommage,car cet hotel a un super jardin, du personnel agreable

We have spent 2 nights in this hotel during a fantastic journey in Senegal, the first and last night. I felt different feelings cos the first night was nothing special with a normal brekfast... the last night we were hosted in a better room and i have appreciated and enjoyed much more this huge residence not far form the beach and from the main attractions of saly. recommend

When i got there, the receptionìst could find my reservation online and i have to send him via email my reservation for proof. The room was not king size, no phone or wifi. Poor service and the room was old.

sur le site marquer 4 étoiles la bas 3 étoles piscine désastre personnes dedans buffet le matin une odeur de fosse septique a coté cela a déjà été signaler par d autre client avant a notre arriver le soir accueil médiocre chambre sombre je préféré m arrêter la nous partons souvent avec expédia avec aucun souci mais la très très déçu l hôtel n est pas a la hauteur pour connaitre bien saly

The rooms were Small, Bit Dirty. I stayed here for a Week in November month. Very greenish. We used the Swimming Pool from AmerVallies Hotel. I guess they have Tie-up with that Hotel. Foods are okay. Always French Fries will be there. Most of the Dishes are Repetitive.

I highly do not recommend this hotel. Left it less than 4h after arrival, and this despite having no other place to go for the rest of the week.

I was there for work, so having no internet in my room was a big issue. I was first told they will try to find me another room. 4h later i was told by another desk officer that the wifi actually only works around the reception desk 😤 As I was checking out, a bunch a panicked clients stormed through reception and claimed their rooms had been sacked while they were at the beach (items & luggage stolen). Another couple had (apparently) been mugged inside their room by individuals hiding under the bed...😰!! I had them repeat their story because it sounded so crazy. Another person was there because of bed bugs !!!

Despite this chaos, the manager still made me pay the 7 euros of an overcooked fish + warm beer I was served while waiting for the hotel to "fix the unfixable". it's honestly one of the worst customer service I ever experienced to date.

I am also disapointed because I was excited to have "direct access" to the beach. but the website is misleading. it's actually 10 to 15 min walk to get to the beach. Not much to chose from the restaurant daily menu : 3 starters, 3 mains, 3 desserts. See photo.

While I only spend a few minutes in my room - I found it dark, tiny, outdated, massively in need of renovation. The vintage cube sized TV made it difficult to even get around the bed!

Avoid this place if you can.
Moved to Rhino Hotel. Its day and night.

Lieu propre, personnel sympathique mais petit déjeuner à améliorer (qualité des viennoiseries)

J'ai aimé la chambre et les jardin
Par contre au niveau restauration ce n'était pas digne d'un 4*
Pas beaucoup de choix au petit déjeuner et la chaîne du froid est inexistante.
La piscine a une eau verte qui ne donne pas du tout envie de s'y baigner. Heureusement que nous avions accès à la piscine de l'hôtel d'à côté.
Le personnel est très gentil.
C'était la saison basse donc pas d'animation

A very good location. The design is rural but with modern facilities. Very greenish. What I did not like about the hotel was the lack of variety in food. Also the rooms with the inset upper floor is zig-zaggy.

Vraiment le personnel est très disponible, agréable, serviable, aussi bien à la réception, qu’au restaurant, qu’au bar et pour les activités. BRAVO !!!
Endroit très propre, Chambres grandes et propres, mais ustensile de douche un peu vieux.
Bien situé. J’y retournerais.
Jp ( français ) du 28/02 AU 05/02

hôtel en travaux au niveau de bar et restaurant du matin au soir donc impossible de profiter de la piscine à côté. chambres vétustes donné aux clients malgré des chambres rénové réservé à un partenaire privilégié ? de toute façon travaux également aux niveaux de ces nouvelles chambres donc impossible de se reposer en journée ! surfacturation de notre note qui est passé de plus de 100000 CFA à 64000 CFA devant notre assistance à avoir le détails et de ce fait menace d'appeler la police si on ne payer pas alors que noous voulions bien régler notre note mais réelle et non celle surfacturé !
des commentaires élogieux incompréhensibles à part peut être le fait qu"il soit laissé par un excursionniste que arrive au soir et reparte le matin avant que cet hôtel se transforme en champ de bataille !

I would like more amenities in the room...........

L.hotel en lui meme est sympa, mais peut mieux faire.

The room was very dated, unhygienic, roach-infested and poorly maintained. toilets and showers did not function. Found rat poop in multiple rooms (we had 6 rooms in 12 days) Beach wasn't part of the hotel and was infested with aggressive salesmen, just like the rest of the city of Saly. The employees at the reception are unbelievably aggressive and unfriendly. Will not listen or cooperate. We even asked for the manager ; who finally showed up after hours of waiting and left within 3 minutes without giving a solution OR even a pardon.
The breakfast is good : Good for your dentist. The bread was days old and the orange juice was served from an old filthy bucket : That wasn't even done secretly but in plain sight of the guests!!
The so called 'buffet' made me and my wife dry-heave and sick after a couple of hours.
The beds are so horrible that we had to sleep on the pillows of the garden furniture..
Only the gardeners and the security-guards are good and friendly people.

Our advice : go someplace else. Don't even visit Senegal...

Some friends and I stayed at the 'Hotel Bougainvillea" on a stop through Dakar. The hotel sits beachfront on the Saly beach, along with many other hotels. Saly is a european vacation spot. Nearly every language in eastern europe was represented on the beach. The hotel grounds are beautifully kept and the rooms are neat and tidy. They are air conditioned. The pool area is very nicely kept. Access to the beach is down a sandy path. The beachfront has other hotels and restaurants along it. Overall a good stay.

Une heure après mon installation, j'ai quitté et recherché un autre hôtel.

Booked for 3 nights and di not stay even a couple hours. No one on site. No electricity, no water. Security is of great concern.
the beach is not existing at all.
I am still awaiting my refund as all amenities listed are either not existing or not usable.
As a general manager of a 4 star hotel myself in the US, I highly recommend Expedia to pull this place out of the list.