Mayfair Hotel Adelaide by IHG

Hotels
9.2 (4713 reviews)
45 King William Street , Adelaide , au

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities
Noisy night

Categories

Cleanliness
8.25
Overall cleanliness was not good, carpets looked unclean, and some rooms were not properly maintained.
Service
9.72
Staff were helpful and friendly, indicating a decent service level despite some chaos.
Location
10
Fantastic central location, close to major attractions and conveniences.
Room Quality
8.71
Rooms were generally clean but some guests mentioned they were small or not well maintained.
Amenities
8.74
Good amenities but lacking essential features like a pool and streaming access.
Value for Money
9.2
Good deal for the price, but expectations may not match experiences, especially on cleanliness.
Food and Beverage
9.25
Breakfast was good, but some dining options could be improved.
Overall Experience
9.74
Overall a positive experience despite some negatives, enjoyed stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:02

Property Description

Luxurious Accommodation in the Heart of Adelaide

Stylish Rooms with Modern Amenities: Enjoy spacious rooms with 55-inch flat-screen TVs, complimentary minibar, and elegant décor.

Prime Location with Cultural Attractions: Situated near Rundle Mall, guests are steps away from the Art Gallery of South Australia and a short drive from key landmarks.

Gastronomic Delights and Event Spaces: Indulge in South Australian wines at the bar, savor local cuisine at the restaurant, and utilize the meeting and event facilities for special occasions.

Book your stay at the Mayfair Hotel for a truly upscale Adelaide experience.

Important information:

Please note that there is a 1.9% charge when you pay with a credit card. Debit cards and EFTPOS transactions will not incur a surcharge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 25 per day.

Location

Guest Reviews

9.2
Based on 4713 reviews
Cleanliness: 8.25
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 8.74
Value for Money: 9.2
Food and Beverage: 9.25
Overall Experience: 9.74
A
a6e2ff63266a73c1ed38decc2a20f610 couple au
10
Great stay !!
Pros:

Staff were amazing, location perfect & bed super comfortable thank you 🙏🏻

Cons:

Parking at Wilson’s down the road, however hotel provided a 1 day discounted voucher.

2026-04-18 via Nuitee
7
7411b4a34b727239ec1be7ca5425176d solo_traveller au
10
2026-04-18 via Nuitee
5
5fdcace510e772f877a4d08ce681cab8 couple au
5
2026-04-18 via Nuitee
F
f5fbc306c19473b357944d386080daa0 solo_traveller au
7
Great location central Adelaide
Cons:

Check in was a little clunky. Recepion wrote the wrong room number on the card. Needed to return to reception for correct room number. Room service was terrible. No QR code or ordering available in room. Apparently was missing? Called room service too three attempts to finally get an answer. Meal arrived soon after (average at best). Forgot the beer and two waters. Returned only with the beer and needed to return with the waters.

2026-04-18 via Nuitee
2
28886c005237719ec0a4b94be6ab07a8 couple au
9
2026-04-18 via Nuitee
8
86bd3bf1a8bd72520da5adfd6436785e couple au
5
Cons:

I would have rated "good", but minutes from entering room on top floor, front desk called to say we had been given the wrong room and moved us to lowest floor to a room for disabled.

2026-04-17 via Nuitee
6
603716643b58709e1cdcee9053dbdd4d solo_traveller au
10
2026-04-17 via Nuitee
0
0ebb8296a37272681179ba72821b3afe solo_traveller au
7
2026-04-16 via Nuitee
F
f328897a86f772f259baa303eec145a0 couple au
9
Very happy. Lovely helpful staff.
Pros:

Very central which was great.

Cons:

The bed was very soft. Everything else great.

2026-04-16 via Nuitee
E
e8351900a7247391e63608fb934020dd couple au
6
Hotel was nice but starting to become dated
Pros:

Close to the shops and place to eat

Cons:

Lovely hotel but a little dated. Wanted to stream our own movie, the TV are dated and not able

2026-04-16 via Nuitee
5
538ba9b2298e7343d4ad247118032c84 solo_traveller au
8
Ideal city stay hotel
Pros:

Location is fantastic, Rundle Mall across the road. Restaurants and bars at every corner, room was spacious as was the bathroom. Bed was very comfortable.

Cons:

TV was glitchy would freeze, the WIFI would drop in and out. We had a lovely sitting room on entry to our room, absolutely no wifi access there, only main bedroom had internet access.

2026-04-14 via Nuitee
J
jacquit423 Business Sydney, New South Wales
10
Ticking all the Boxes
Pros:

Fluffy bathrobes and slippers, big comfy bed, big tele, amenities that smell nice and include an actual cake of soap (love this!), even lots of hooks to hang things like towels, and a mini bar with included snacks and drinks.
Well located, too!

2026-04-13 via Tripadvisor
5
5edbe2c82111727e5444da653f43e9e8 couple au
8
Very good rooms
Pros:

Room size, cleanliness, quiet and great location.

Cons:

Mattress just too soft for our tastes.

2026-04-13 via Nuitee
5
59ad3c159215739517ed9982b62d2019 couple au
10
2026-04-13 via Nuitee
E
ef30cf41739c70f923945cf25ddf3a3c solo_traveller au
8
2026-04-13 via Nuitee
6
6abd9c75376473f0e14d430a20b701f1 family_with_children au
1
Cons:

Took more than 2hours after the official check in time to get our room

2026-04-13 via Nuitee
5
5e85b292b2bf71039c6b459d3f4dbc24 solo_traveller au
10
Pros:

everything apart from the high price because of gather round

Cons:

the price because of gather round

2026-04-13 via Nuitee
5
5ae8cb7747ba724d39b6098486f768b7 couple au
8
A lovely hotel in a great location
Pros:

Location was fabulous

Cons:

We were disappointed that although 24/7 room service was advertised, it wasn’t available.

2026-04-13 via Nuitee
2
25cdad7c885872514739aaf14ba7f91e couple nz
9
Cons:

Free tv channels limited

2026-04-12 via Nuitee
F
f627d53cc9d371bb27f4a8698366d4e3 solo_traveller au
9
2026-04-12 via Nuitee