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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Children's playground
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Dry cleaning
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Breakfast in the room
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Massage services
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Games room
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Spa/wellness center
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Karaoke
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Non-smoking throughout
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Kid meals
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Indoor play area
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Kid-friendly buffet
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Adult only
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Pool bar
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Kids' club
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Rooftop pool
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Modern City Stay with Free WiFi
Experience a modern and cosy stay in the heart of Central Jakarta at Mercure Jakarta Cikini. Enjoy complimentary WiFi access and daily buffet breakfast during your stay. Each air-conditioned room is equipped with all the essentials including a flat-screen TV, mini fridge, and a comfortable seating area.
Convenient Location
Explore Jakarta with ease as the hotel is just a short drive away from popular attractions like the National Monument and Grand Indonesia shopping mall. With Soekarno-Hatta International Airport also within reach, your travel convenience is assured.
Dining Options
Savor delicious meals at the on-site Great Room Restaurant or venture out to discover local dining spots in Menteng and Sabang area. Your culinary cravings are sure to be satisfied during your stay at Mercure Jakarta Cikini.
Book your stay now and experience the perfect blend of comfort and convenience at Mercure Jakarta Cikini.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Adults stay for Rp 400,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The shower wasn’t good enough
Position, cost
Cleaness of the area infront of the lift on 5th floor.
صوت القطار مزعج جدا و العزل ضعيف اقوى ممن تتصور
كل شى عجبني فيه ينقص عليه اللغوه العربيه بس 🌹
لا شى
The late check out for privilege room guests up to 16:00 hrs.
And there’s a welcome tidbits in the room as well.
The constant request for service feedback via WhatsApp & one-to-one feedback survey by hotel staff during breakfast.
Le personnel est très gentil. La piscine est très agréable avec une belle vue.
Nous avions demandé un lit bébé. Il était en très mauvais état. Une barre latérale était cassée. Nous avons également eu une chambre juste en face de la voir ferrée. Avec deux enfants en bas âge nous n’étions pas content car les trains sont quand même bruyant pour le sommeil.
The pillow is so comfy and value for money for single or couple traveller.
Well, My stay at Mercure Jakarta was a memorable one. While I had a few comments regarding the room and one interaction at the front desk, what truly stood out was the exceptional way the hotel management handled everything.
A special thank you to Mr. Kevin, the Duty Manager, who completely owned the situation with professionalism, sincerity, and genuine care. He took the time to speak with me personally, listen to my concerns, and ensure that every issue was addressed. In my opinion, he is a tremendous asset to any hotel property he manages.
Apart from one exception, the entire front desk team was incredibly friendly, welcoming, and helpful throughout my stay. They acted quickly on my feedback and made noticeable improvements. What impressed me even more was their willingness to help with something that was completely outside their normal scope when I urgently needed batteries during a meeting.
That level of service, care, and commitment to guest satisfaction is what makes a difference. Thank you once again to Mr. Kevin and the entire team for turning my experience into a positive one and for putting a genuine smile on my face. You truly made my day.
Nothing
De rust. In de avond was het stil in het hotel. Af en toe hoorde je de trein voorbij komen.
De sky bar bij het zwembad was niet gezellig. Geen ventilator om buiten te kunnen zitten. En niet duidelijk aangegeven waar je naar toe moet als je de lift uitstapt.
Staff Behavior and their support.
Nothing Bad because everything was good.
Quality hotel in a central location. Staff were very friendly and helpful. Their service was great. Excellent variety & style of breakfast.
Room was good, cozy and comfortable, water facilities available on every floor.
Washroom mixture was not working properly, and less options in breakfast menu as compared to your hotel Mercure Bali Legian, Denpasar. and one most important thing is that you need to add vegetarian options as well in your menu for Vegan Peoples.
Location is great, next to a restaurant, coffee cafes, and Jakarta Fruit Market for groceries.
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