Criterion Hotel Sydney

Hotels
7.2 (1144 reviews)
260 Pitt Street , Sydney , au

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Children allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Evening entertainment
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Small rooms
Limited amenities

Categories

Cleanliness
6.03
Room cleanliness needed improvement; specific mentions of dirty a/c units and bathroom fans.
Service
8
Staff were generally friendly and helpful, though some reports of unresponsive communication.
Location
8.54
Consistently highlighted as excellent and central.
Room Quality
5.99
Rooms described as small and not matching online photos, with some issues like noise.
Amenities
6.52
Limited amenities mentioned; missing microwave and basic setup.
Value for Money
6.98
Overall a good value given the location, though some found it overpriced for room quality.
Food and Beverage
8.03
Evening meals were reported as excellent.
Overall Experience
7.5
The stay was enjoyable with great location, but issues with cleanliness and room discomfort affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Centrally Located Luxury Hotel in Sydney CBD

Refurbished Rooms and Modern Amenities
Experience comfort and style in our newly refurbished rooms equipped with a cozy seating area, air-conditioning, and private bathroom facilities.

Convenient Access to Top Sydney Attractions
Explore Sydney with ease as our hotel is just a short walk from Darling Harbour and Sydney Zoo. The iconic Sydney Opera House is also a quick 6-minute drive away.

Dining and Entertainment Options
Indulge in a delightful evening at our on-site restaurant and bar, offering a variety of culinary delights and beverages. Stay connected with complimentary WiFi in rooms and the public bar area.

Book your stay at The Criterion Hotel for a memorable Sydney experience!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that there is a 1.75% charge when you pay with a credit card.

Please note that this property has a strict 'No Party Policy'.

Please note that construction work is taking place nearby, and guests may be affected by noise.

Please note that the property can only be accessed via stairs.

Please note that the property and rooms that are located on first and second level floors have no elevator access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 1144 reviews
Cleanliness: 6.03
Service: 8
Location: 8.54
Room Quality: 5.99
Amenities: 6.52
Value for Money: 6.98
Food and Beverage: 8.03
Overall Experience: 7.5
T
Tricia • extended_group • au
3
You get what you pay for it’s cheap expect very little
Pros:

Location

Cons:

Disorganised and dysfunctional. The room had toilet paper left down one side of the bed, the other bed had hairpin left in it. The room furnishing was very old, stained and dirty. The power sockets loose in the wall

2026-02-14 • via Nuitee
T
Thomas • solo_traveller • au
8
Pros:

The room was like a shoe box no windows comfortable clean and tidy

Cons:

Having no windows no view

2026-01-28 • via Nuitee
L
Lea • solo_traveller • de
7
Pros:

Super Lage.

Cons:

Checkin Personal sehr unhöflich. Zimmer mit Fenster gebucht. Fenster vorhanden. Vor dem Fenster stand aber ein Generator. Somit eigentlich komplett dunkel. Ebenfalls hat dieser Generator einen Lärm gemacht, dass man nur mit Ohrstöpsel schlafen konnte.

2026-01-27 • via Nuitee
H
Hudson • couple • au
7
Conveniently Cramped
Pros:

Beds were super comfy convenient Location

Cons:

Shower was extremely cramped I had black fit build up dropping from the aircon

2026-01-26 • via Nuitee
S
Suzjbibby • couple • au
8
Pros:

Location was fantastic

Cons:

No lift, we were on the 3rd floor, so it was a bit daunting

2026-01-26 • via Nuitee
K
Kevin • solo_traveller • au
8
Great location . Very good value for money..
Pros:

Clean room, comfortable bed, hot shower, aircon worked well.

2026-01-26 • via Nuitee
L
Louise • solo_traveller • au
10
2026-01-25 • via Nuitee
R
Rebecca • couple • au
10
Pros:

Great location. Great price. Clean room and comfortable bed
It was very quiet as well considering Ives son the heart of the city

2026-01-24 • via Nuitee
C
Cavarzan • couple • au
7
2026-01-24 • via Nuitee
C
CASSANDRA • couple • au
5
Would rather a larger room where you can store bags without tripping over them
Pros:

The location is excellent

Cons:

The rooms are very small and bathrooms are also very tiny

2026-01-20 • via Nuitee
B
Berta • solo_traveller • es
9
Pros:

La ubicació

2026-01-20 • via Nuitee
A
Anthony • solo_traveller • au
9
2026-01-20 • via Nuitee
H
Hija • solo_traveller • au
8
2026-01-20 • via Nuitee
S
Sharon • solo_traveller • au
8
Great stay at the Criterion Hotel, one of Sydney’s well located original pubs, but now with nicely updated accommodatio
Pros:

Great location, very helpful staff. Comfortable bed and room.

Cons:

Had to climb stairs together to room.

2026-01-20 • via Nuitee
T
Tahlia • couple • au
5
Pros:

Great location. Easily accessible to trains. Good price.

Cons:

Only provided 1 bath towel for 2 guests and had to ask for more. When they made up the rooms the next day they still only left 1 towel. Room key stopped working on our last day before we had checked out.

2026-01-20 • via Nuitee
E
Elise • couple • au
5
Average stay.
Pros:

Location was handy, which is why we booked it. The bed was also large and comfortable. The man who checked us in was also kind and helpful.

Cons:

The room had a musty odour to it. The carpet flooring at the shower door was wet, even before we utilised the bathroom. The price was much higher than other rooms I have previously booked in Sydney for much higher quality, the location just wasn't as convenient for what we were doing.

2026-01-20 • via Nuitee
E
Emily • solo_traveller • au
7
Pros:

No breakfast

2026-01-19 • via Nuitee
J
Jaimee • couple • au
10
2026-01-19 • via Nuitee
J
Jeanette • extended_group • au
7
Very well priced wish there had been an elevator
Pros:

The meals for dinner it was steak night fantastic meal

Cons:

No elevator and had to take luggage upstairs

2026-01-19 • via Nuitee
K
Kawishka • solo_traveller • au
7
2026-01-19 • via Nuitee