Element by Westin Vancouver Metrotown

Hotels
•
Element by Westin
8.9 (343 reviews)
5988 Willingdon Avenue , Burnaby , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Cleanliness of rooms and facilities
Friendly and helpful staff
Convenient location near public transport
Comfortable beds and room quality
Cons:
Long wait for elevators
Parking issues
Breakfast options limited

Categories

Cleanliness
8.83
Many reviews praised the cleanliness of rooms and facilities.
Service
9.3
Staff were consistently described as friendly and helpful.
Location
9.34
The hotel is conveniently located near public transport and shopping.
Room Quality
8.79
Rooms were noted to be comfortable and well-maintained.
Amenities
8.82
The presence of a kitchenette and vending area were appreciated.
Value for Money
8.78
Overall experience aligned with price, although some noted parking fees.
Food and Beverage
8.33
Breakfast options could be improved, but were generally enjoyed.
Overall Experience
9
Many guests had enjoyable stays and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:20

Property Description

Luxurious Amenities and Convenient Location
Element Vancouver Metrotown offers a luxurious stay with an indoor pool and full kitchens in each room, just minutes away from a premier shopping center. Enjoy the convenience of free WiFi, flat-screen TVs, and a complimentary breakfast at the RISE buffet area.

Relaxation and Recreation Options
Unwind in the bright, open rooms featuring a work desk, sofa seating, and modern bathrooms with free toiletries. Take advantage of outdoor seating on the rooftop, a fitness center, and self-serve laundry services during your stay.

Explore Nearby Attractions
With Central Park a short walk away and Deer Lake Park a quick drive from the hotel, guests can easily access popular outdoor destinations. Plus, the hotel's proximity to Vancouver City Center and the airport make travel hassle-free. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 343 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9
M
Marc • family_with_children • it
8
2026-01-27 • via Nuitee
M
Marc • solo_traveller • it
8
2026-01-27 • via Nuitee
H
Harshadeep • couple • ca
9
2026-01-22 • via Nuitee
C
Christina • extended_group • us
8
Good but can be better
Pros:

Central location . The corner room with balcony is spacious.

Cons:

Sound proof can be better, can hear doors slamming. No dining table and chairs with kitchen amenities.

2026-01-21 • via Nuitee
L
Luke • family_with_children • ca
8
Pros:

The view and location

Cons:

I found the bed and bedding to be just okay

2026-01-20 • via Nuitee
H
Hui • family_with_children • ca
9
非常棒，没毛病
Pros:

地理位置非常棒，附近有大型购物中心，各种餐饮选择，靠近天车站出行也很便捷。酒店有停车场停车很方便。

Cons:

没有

2026-01-19 • via Nuitee
Y
YUI FUN DORA • family_with_children • hk
8
除冷気槽口問題外，其他都滿意，是間有質素的旅館👍🏻
Pros:

House keeping 服務員態度好，質素好，做得整潔。

Cons:

最令人煩躁是室內冷氣機操作聲響大，冷氣出口位木制風扇頁固定向死一面狂出風，正對著書枱狂風吹擊著坐著書桌前的顧客，聲響又大令人煩厭。建議改善增加活動撥扇位可擺動或遮擋狂風吹襲。

2026-01-19 • via Nuitee
L
Li Chin • couple • ca
8
2026-01-19 • via Nuitee
C
Carl • couple • us
9
Our stay was enjoyable.
Pros:

We enjoyed the view. The bed was comfortable. We enjoyed the quiet and the fact that we were close to other guests whom we traveled with. The smoothies were great. The reception common area was nice as we entertained guests in the common area while they visited. We enjoyed the corner room.

Cons:

The breakfast choices could have been better. The hours for breakfast should be extended for those who are vacationing and do not want to wake up early.

2026-01-19 • via Nuitee
S
Shaune • solo_traveller • ca
9
2026-01-16 • via Nuitee
P
Phavana • couple • ca
9
Overall , it’s was Excellent. Highly recommend this hotel.
Pros:

Excellent Location.

Cons:

Bathrooms has signs of needed maintenance.

2026-01-13 • via Nuitee
K
Kaleigh • couple • ca
10
2026-01-13 • via Nuitee
T
Takako • family_with_children • us
10
Excellent Stay
Pros:

The room was functional and clean. The b’fast was very good and its dining area was very modern, stylish with a great city view. We stayed in the room with two queen size beds which had a nice kitchen and a big sized fridge. The Hotel is dog friendly (without the additional cost) so that was a big bonus for us with our furry baby.

2026-01-05 • via Nuitee
J
Joshua • couple • ca
7
2025-12-26 • via Nuitee
P
Philip • couple • de
10
Pros:

Very good, had private bathroom that had a normal door.

Cons:

Elevators had long wiat.

2025-12-23 • via Nuitee
K
Kimberly • couple • us
10
Pros:

Clean, modern feel. Bed and pillows were comfortable. Checking in/out and parking was easy and seamless. The staff was friendly.

2025-12-08 • via Nuitee
N
Nicknaji • solo_traveller • ca
9
2025-11-27 • via Nuitee
A
Ayesha • family_with_children • ca
8
2025-11-19 • via Nuitee
L
Lee Reach • family_with_children • tw
10
Pros:

I like the location and the surrounding area, it's close to the metro system and shopping mall. Also some supermarkets and restaurants nearby so I don't have to worry about where to bring my family. Would definitely come back again for this convenient spot.
Room facilities are new and clean, equipments are well-maintained and the beds are comfy.
Staffs were all very friendly, they helped us stored our luggages for a few days when we were away to other cities.
Small vending area at the lobby can save your night when you're hungry but don't want to go out.

2025-11-09 • via Nuitee
L
Lee Reach • family_with_children • tw
10
Pros:

I like the cleanness of the room ans facilities and the convenience that this location is close to everything you need, such as public transports and shopping mall.
Would recommend to anyone seeking for comfy accommodation near public transportation system.

2025-11-09 • via Nuitee