The Ro Hotel

Hotels
Independent
7.2 (224 reviews)
Helm Road, Bowness-on-Windermere, Windermere, England, LA23 3BA , Windermere , GB

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Health club
Free WiFi
24-hour front desk
Terrace
Designated smoking area
Elevator
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Convenient location
Great gym and pool facilities
Cons:
Cleanliness issues
Limited dinner options

Categories

Cleanliness
6.34
The room was not very clean; needed better attention to detail.
Service
7.81
Standard service for a hotel of this rating, staff were polite.
Location
7.35
Conveniently located near main attractions.
Room Quality
7.3
Room was comfortable but had some minor maintenance issues.
Amenities
7.83
Well-equipped gym and nice pool area.
Value for Money
6.79
Reasonable price for the quality of service and location.
Food and Beverage
7.34
Breakfast was good, but dinner options were limited.
Overall Experience
6.81
Overall a good stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:13

Property Description

Discover the charm of The Ro Hotel, where a perfect blend of comfort and adventure awaits you in the heart of Windermere.

Recreational Amenities
Unwind with our state-of-the-art health club and refreshing indoor pool, perfect for relaxation after a day of exploration. Enjoy the convenience of complimentary wireless internet throughout the property to stay connected.

Culinary Delights
Savor the taste of British cuisine at our on-site restaurant, LACU, boasting a delightful bar/lounge and serene garden views. Indulge in our full breakfast offerings daily to kickstart your day.

Event Spaces
Whether planning a corporate retreat or a special celebration, our hotel provides versatile event spaces of 1183 square feet, accompanied by exceptional hospitality services.

Escape to The Ro Hotel and experience comfort like never before—book your stay today!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.2
Based on 224 reviews
Cleanliness: 6.34
Service: 7.81
Location: 7.35
Room Quality: 7.3
Amenities: 7.83
Value for Money: 6.79
Food and Beverage: 7.34
Overall Experience: 6.81
A
amandacC4759RA Friends getaway
4
Poor
Pros:

Having stayed at the Ro previously, we were disappointed at £7.50 per night parking fee and the extra cost to use the basic Spa area. We were given an accessibility room as a non disabled guest. This room is great if you have a disability but there is nothing nice or luxurious about a bathroom with rails around everything. The dog friendly room are the small rooms with very basic decor.. we were also charged £50 per room as a deposit which 2 weeks on has still not been debited back into our account. A poor experience from a hotel that could be run so much better.

2026-03-30 via Tripadvisor
E
Explorer12227918682 Friends getaway Saltcoats, North Ayrshire, Ayrshire, Scotland
4
Poor show all round ! No ambience to this place or music in bar felt like they didn't want you the carpets worn , broken cracke
Pros:

Won't be back as there is no personal touch to this place , staff ok but I felt i was in a different country!

2026-03-30 via Tripadvisor
A
AEMunro Couples
10
Winter Break
Pros:

From arriving and having a drink at the bar, to using the Spa, staff and facilities were excellent. We booked one of the rooms with balcony, and although too cold to use, was a lovely addition to look out onto that and the view. The room was really large and beds comfortable. Breakfast was buffet, everything really hot and well stocked.
We were on the £99 b&b rate for two!!! Brilliant value for money, will definitely return.

2026-03-28 via Tripadvisor
S
Summer230768 Couples Lake District, Cumbria, England
10
Beautiful hotel and the most amazing views
Pros:

The hotel is amazing and the views are outstanding. We took advantage of the flash sale in March and stayed in a lake view room for £99 b&b. The room was beautiful, modern, brilliant shower, bit and views perfect. Couldn’t fault the buffet breakfast, fab! The staff were extremely friendly and very helpful which makes a big difference. We sat out on the patio at the front of the hotel with a drink and again views of the lake and town. We definitely will return. To the manager: we particularly liked the single oval chairs on your patio, very comfortable. Do you know the name of the manufacturer as we are interested in buying some for our garden. Thank you

2026-03-25 via Tripadvisor
3
302azaharar Couples Nuneaton, Warwickshire, England
10
Amazing experience
Pros:

Lovely hotel and great location

2026-03-21 via Tripadvisor
H
helenchenery Couples Runcorn, Cheshire, England
10
Great experience , highly recommend
Pros:

We had a really good stay!
We were a group of 14 , all couples. Staff were fantastic , especially reception staff both in the main hotel and the spa ( I can’t remember the name of either lady, sorry! But they were fantastic).
Really minor points ;
1) the lift sounds like it may die at any point - it’s a bit scary!
2) the rooms seemed very hot , we had the heating on the lowest setting , and the window open, and still woke up a few times in the night.
But overall, a brilliant stay !

2026-03-08 via Tripadvisor
K
K7776GGjob Family
10
Great stay
Pros:

Winter deal was fantastic value. Ro suite and Tower suite both beautiful. Family room very good too.

Only issue was restricted pool times for kids. Understand fully why they are in place but they are the same time as breakfast.

Shame restaurant was not open at night time.

2026-03-06 via Tripadvisor
D
djcandclc Couples
10
Much better than some past reviews had described .
Pros:

The staff were extremely helpful, friendly and courteous. A particular thank you to Fred in reception.
The location is ideal for Bowness-on-Windermere, shops and restaurants.
The room was much better than we had expected from one or two mixed reviews. The bathroom was spotless and toiletries were provided.
Expect to pay for an upgrade for a lake view.
Tea and coffee was provided and also a complimentary bottle of Prosecco.

2026-03-04 via Tripadvisor
6
64louise1 Family Redcar, North Yorkshire, England
10
A review of the suites at The Ro...
Pros:

I have stayed at The Ro twice now. First time Nov 2025 and for the 2nd time Feb 2026. I have to say, I really like this hotel. Its very well located in Bowness to get out to all the bars and restaurants, as well as a very short walk to the Lake.

I have stayed in both suites - The Ro and the Tower. I would 100% say its worth pushing the boat out and experiencing the suites! I cant decide which I prefer. The Ro Suite definitely feels newer/fresher and can not be faulted at all. The Tower suite feels older/more worn/ has a couple of issues with it (which I will go into) but for me the quirkiness of this room makes up for its minor floors. Its quite novel/romantic. Really tall ceilings. I felt like I was in Rapunzels Tower in the bathroom. Beautiful views over to the lake etc. The couple of issues are just heating and lack of good ventilation for steam in the bathroom (resulting in wobbly floor tiles). It is such a big space, it could do with maybe a decent plug in oil radiator in the room. Something a little better quality than the little plug in radiator thats currently there. The other issue (which is such a shame) the bathroom doesn't have great ventilation. Its a cracking bathroom but the steam builds up in there so bad when you have a shower and literally soaks the floor through. These issues wouldnt stop me from staying in the room though, as there is something quite special about it. If you like a more well finished/ modern room than stay in the Ro Suite... if u like quirky/romantic/rustic go for the Tower Suite.

The staff are friendly and the bar is modern and comfortable. We booked treatments at the spa which were great.

Breakfast was very good for a buffet style breakfast.

We had a fab stay and will be back.

😀

2026-02-28 via Tripadvisor
J
jowW4896QR Family
10
An amazing celebration at The Ro
Pros:

Went to The Ro Hotel on Valentines Weekend 💝 to celebrate our commitment ceremony there.
With being regular visitors, we couldn't think of a more perfect venue or spot to have it and we we were not disappointed.
It was superb in every sense!!!
The hotel, the views from every angle (we had the Tower Suite) and the service we received.
Tilly, our wedding coordinator was excellent, so was Manoj and all their staff. Thankyou for making it such a memorable weekend for us and our guests.
We will be back again next year and hopefully try out the Spa.
Jo and Jay

2026-02-18 via Tripadvisor
T
Tifff76 Family Newcastle upon Tyne, Tyne and Wear, England
2
Poor customer service, smelly and concerns re cleanliness.
Pros:

Hotel was pleasant on arrival however when we got upto our room we were met by a horrible smell like mould in the bathroom. We opened the window to try and get some air in but this meant the smell spread into the bedroom. We had parked our car in the hotel car park and when we went down to our car it had been badly damaged, someone had hit it and not let anyone know. We reported this to reception and were basically snubbed! The receptionist told me to contact the manager and when I asked for his email she gave me it and this voice who had been standing there the whole time piped up that’s me and to be honest we don’t have cameras.. no I’m sorry this has happened, how bad is it or any smypathy.. very uncaring. Then the next morning we went to the health spa and were met by a disgusting smell coming from the hot tub. It was so bad it made us feel sick so we had to leave. I reported my concerns re how dirty the water was and again this was dismissed. I reported this to the manager and he said he’d pass it on but wasn’t really bothered. Such a shame as it has potential to be a lovely hotel.

2026-02-16 via Tripadvisor
D
dawn190762 Couples Wolverhampton, West Midlands, England
8
Be aware the restaurant isn't open.
Pros:

If the restaurant is open in the evening this would be a lovely hotel. They do need to sort this out if restaurant is closed the bar is empty what a waste!! Though you have to climb a hill to get to the hotel, thankfully The Angel is open half way which serves food and drink. Apart from that the hotel is comfortable and does a very good breakfast.

2026-02-15 via Tripadvisor
B
Beccimcg1 Couples
6
Just “ok”
Pros:

Me and my husband stayed here for a night and we probably wouldn’t return.

Room was basic, and we were kept awake most the night with an annoying clicking noise, couldn’t open the blind so room was in darkness.

Also the “spa” was rubbish, just a basic pool and a room you could sit in to “relax”

Breakfast was nice, but overall wouldn’t stay again.

2026-02-09 via Tripadvisor
G
glb006 Couples South Shields, Tyne and Wear, England
8
Lovely Find
Pros:

The Ro hotel is a great little hidden away hotel, it’s 2 mins walk up a hill from Lake Road. Location is great for staying in Bowness.

I found an “off peak” deal which was £99 per night for any room, including breakfast and use of the spa. Only downside is that we came mid week so the restaurant was closed on an evening. I didn’t realise this until after I booked and tried to book an evening meal. There is plenty of lovely eateries on the doorstep, like Jintana (who do an early evening special) and Rastelli pizzeria.

My other downside to the hotel was the heat, but I’m not a person who loves to sleep in a warm room and we could lower the temperature with the room control panel.

The rooms were very well equipped, we stayed our first night in a suite which was lovely, very spacious, gorgeous bath tub… and the second night in a balcony room, also had all the good additions, like a Nespresso machine, kettle, fan, hairdryer, iron and board. The hotel and rooms were very clean and well maintained. Views of the lake are gorgeous and I imagine ever better in the summer.

We used the Hyrdo spa, which was on the small side but we had the whole place pretty much to ourselves. I do think they are missing a trick, could have some outdoor huts with a steam room or sauna in…

Breakfast was nice, a lot of choice and the vegetarian sausages were nice, not fake meat!

2026-02-07 via Tripadvisor
A
amyyydobson Couples Middlesbrough, North Yorkshire, England
6
Our stay at Ro Hotel Windermere
Pros:

We stayed at the Ro Hotel for a night for my birthday , pool was closed so couldn’t use it which was disappointing overall hotel was nice breakfast not amazing.

2026-02-04 via Tripadvisor
G
Grubsup22 Couples Lancashire, England
8
Just the place for a relaxing stay
Pros:

Lovely two night stay at The Ro, couldn’t have asked for much more. Lovely atmosphere and wonderful, friendly staff. Access to the pool and jacuzzi just added to the overall relaxing experience that was needed.
The Ro also offer a free drink per person on selected drinks at the bar for those staying more than one night who do not require their room to be cleaned as part of their Eco friendly aim - can’t argue with that. To note a car parking charge is required for anyone staying at the hotel which can be sorted inside the hotel. Once again, thanks to all at The Ro!

2026-02-04 via Tripadvisor
9
950bevc Family Manchester, Greater Manchester, England
6
Great location, not great for children who want to use the pool.
Pros:

We took our grandson hoping to use the pool when we arrived but he wasn't allowed to use it as the private members complain about children . Unfortunately the TV wasn't working and we couldn't get a reliable signal either . We were told that it would be fixed but it never was. There was no apology. However the room was really clean, nice and had a great view The staff were lovely, especially Paul.

2026-02-01 via Tripadvisor
N
Navigator68380744422 Couples Sunderland, Tyne and Wear, England
10
A Wonderful Hotel
Pros:

Just spent 4 nights at the Ro Hotel Bowness on Windermere. What wonderful hotel. Staff are so friendly professional and helpful. Special mention to Paul Fred and Persia who went beyond our expectations and are a credit to the hotel. Breakfast was excellent with hot and cold choices . Lovely ambience and feel to the hotel and so relaxing. Thoroughly enjoyed our stay and will definitely return. Paul and Christina

2026-01-16 via Tripadvisor
K
KrisMC98th Business Windermere, Lake District, Cumbria, England
10
Perfect Business Stay with Great Views
Pros:

We stayed at The Ro Hotel on a work trip with colleagues and also made use of the boardroom, which was well set up and ideal for our meetings. Overall, we had a fantastic experience. The hotel is modern, clean, and very comfortable, making it a great place to relax after a busy day. The staff were professional, welcoming, and extremely helpful throughout our stay. The rooms were well equipped, and breakfast was excellent with a great selection. The location and views over Lake Windermere were an added bonus. I would highly recommend this hotel for both business and leisure stays.

2026-01-08 via Tripadvisor
P
pattywojtkowiak Family Bowness-on-Windermere, Lake District, Cumbria, England
10
Exceeded my expectations!!!
Pros:

We had a fantastic stay at this hotel. The rooms were spotless, and the staff were genuinely friendly and welcoming throughout our visit.

Making the reservation was straightforward thanks to the clear instructions, and after speaking with Marsha, the reservationist, everything became even easier. She took the time to explain all the booking options, and it was clear that booking directly was the best choice.

The hotel offers are excellent value for money. We also made use of the wellness club facilities and even treated ourselves to a cheeky spa treatment, which was absolutely worth it.

We have seen comments on various platforms regarding parking charge but the information was stated on our email confirmation, so I believe everyone receives the same emails therefore it was not a shock to us that parking was chargeable like everywhere else in The Lake District

Overall, a wonderful experience—we will definitely be back.

2026-01-07 via Tripadvisor