The Ro Hotel Windermere

Hotels
7.8 (5657 reviews)
Helm Road , Bowness-on-Windermere , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Excellent / central location
Comfortable beds and generally spacious rooms
Friendly and helpful staff (in many stays)
Good evening meals reported by some guests
Cons:
Additional charges for parking, pool use and pets
Breakfast quality inconsistent: cold or undercooked items
Cleanliness issues and some shabby/dated areas
Occasional poor staff handling (wedding food issue) and lift/access problems

Categories

Cleanliness
6.3
Multiple comments about dust on buffet glass, dirty carpets, shabby paintwork and 'not clean' door frames — cleanliness is below expectation.
Service
8.9
Staff frequently described as friendly and excellent, though there are isolated negative incidents (wedding food issue, some unfriendly staff and staffing shortages). Overall service is generally good.
Location
9.8
Repeatedly praised as an excellent/ideal/central location with fantastic lake views; very strong positive sentiment.
Room Quality
9
Rooms/bedrooms described as comfortable, spacious and with very comfortable beds, though some rooms are small or dated in places.
Amenities
6.2
Pool and parking availability noted but both incur additional charges; pool access for a fee and paid parking were a common complaint.
Value for Money
5.8
Several guests called the hotel overpriced, especially due to extra charges for parking, pool use and pets — perceived poor value for extra fees.
Food and Beverage
7.3
Mixed to negative: multiple reports of poor/cold breakfast and undercooked items, some good evening meals; overall food quality is inconsistent.
Overall Experience
9.1
Generally enjoyable stays and excellent location cited frequently, offset by frustrations over extra charges, breakfast issues and some dated areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:21

Property Description

Pet Friendly Rooms
The Ro Hotel offers 10 pet friendly rooms on the ground floor, ensuring a comfortable stay for you and your furry companion.

Variety of Room Options
Choose from a selection of Standard Double Rooms and Deluxe King Rooms, each designed to provide a relaxing and luxurious experience during your stay.

All-Day Destination
More than just a hotel, The Ro Hotel is a vibrant all-day destination for tourists and locals alike. Enjoy a coffee with friends or a family lunch after exploring Beatrix Potter World.

Contact us now to secure your stay at The Ro Hotel, where modern design meets northern hospitality in the heart of Bowness-on Windermere.

Important information:

When booking for 4 rooms or more, different policies and additional supplements apply.
We charge £25.00 per dog, per stay.
Wellness club facilities and treatments are not included in standard bookings.
When booking for 4 rooms or more, different policies and additional supplements apply. We charge £25.00 per dog, per stay. Parking is £10.00 per car, per night – the car park is operated on a pay-on-arrival basis for guests and public users, payable via the kiosk located in the car park or at any of the payment points on-site.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

7.8
Based on 5657 reviews
Cleanliness: 6.3
Service: 8.9
Location: 9.8
Room Quality: 9
Amenities: 6.2
Value for Money: 5.8
Food and Beverage: 7.3
Overall Experience: 9.1
K
Kristina solo_traveller gb
10
Great stay
Pros:

Nice modern room
Staff were very friendly and helpful
Lovely breakfast
Comfy bed and pillows (I actually bought some pillows online after our stay as they were so comfy)!
Very handy for everything

Cons:

Room could have been a touch bigger

2026-08-30 via Nuitee
N
Natasha couple gb
10
2026-08-29 via Nuitee
G
Gav couple gb
5
Would have been nice to get a room with a view, ours was blocked by overgrown bushes/weeds.
Pros:

Great location

Cons:

Some of the staff around meal times seemed very miserable and unhelpful.
A smile wouldn’t hurt

2026-08-29 via Nuitee
T
Tracey couple gb
10
2026-08-29 via Nuitee
T
tinaTin solo_traveller gb
1
2026-08-29 via Nuitee
T
Travers solo_traveller gb
6
2026-08-28 via Nuitee
J
john couple gb
10
2026-08-28 via Nuitee
B
Bailey solo_traveller gb
7
Pros:

View

Cons:

Walk up the hill

2026-08-28 via Nuitee
K
keyghobadi couple gb
3
2026-08-28 via Nuitee
C
Colin couple gb
8
Great location with stunning views
Pros:

Great location. Breakfast and overall service was good. Nice clean and spacious room ( Biskey suite ). Communal areas and dining room very very nice.
Bed was very comfortable and the views from the terrace were sensational

Cons:

It was my wife’s birthday and I’d ordered drinks to be in the room upon our arrival as a birthday surprise. I messaged the day before and was assured they would be in the room upon arrival. We arrived at 3.15pm.
They weren’t.
I went down to reception and enquired about them.
No apology just ‘ I’ll have them sent up ‘.
It took another 15/20 minutes for them to arrive.
Very disappointed they could not get something so basic right .

2026-08-28 via Nuitee
A
Anna couple gb
1
2026-08-28 via Nuitee
N
Nick couple gb
4
Was better on previous stay!
Pros:

Location

Cons:

Very disappointing experience and certainly not what I would expect from a 4-star hotel.

The room itself was not dated, but several areas clearly required maintenance and attention. There was mould in the bathroom, the toilet seat was broken, and there was a dirty yard brush left on the roof, which was very unappealing.

The room was also extremely hot, and unfortunately the air conditioning was not working, making it very uncomfortable, especially at night.

Overall, the hotel as a whole would benefit from better maintenance and greater attention to detail. The issues we experienced fell well below the standard I would expect from a 4-star property. Unfortunately, it did not feel like a 4-star hotel.

2026-08-27 via Nuitee
J
Jenny couple gb
7
Pleasant stay probably wouldn’t return
Pros:

Location, reception staff , bed

Cons:

Breakfast wasn’t good , dusty rooms and not cleaned during stay

2026-08-27 via Nuitee
A
Andre couple gb
5
2026-08-27 via Nuitee
P
PATRICIA solo_traveller gb
9
2026-08-26 via Nuitee
N
neil family_with_children gb
6
Fine
Pros:

Location except for steep walk up the road.
Staff were good and friendly.

Cons:

Functionally okay but lacked a loving touch and ambience. Basic furnishings plus window blind was broken in room. Breakfast average. Disappointed that parking was £10 per day.

2026-08-26 via Nuitee
G
Gillian solo_traveller gb
10
Pros:

Nice room, very good bathroom, comfy bed. Everything you need for enjoyable stay with views of Windermere. Will return.

Cons:

Nothing

2026-08-26 via Nuitee
B
Ben couple gb
10
Excellent overnight stay at the Ro, stunning location, comfortable room and a great short break.
2026-08-26 via Nuitee
J
Jeff solo_traveller gb
8
2026-08-26 via Nuitee
H
Holly couple gb
4
As a frequent visitor to The Ro Hotel I was very disappointed with my experience and will not be returning.
Pros:

Lovely views of the lake. Good location.

Cons:

Most of the staff were unhelpful and rude. Key card failed each day and I needed to return to the front desk to reactivate it each day. The staff at the front desk were rude and unapologetic.
Menu very disappointing in the restaurant, no help with dietary requirements.
New payment system for the car park ment you need to return to the hotel each day to pay for the next days parking, this made eating out on an evening very difficult.
There was a problem with the fan in our heating system in the room, we were given a different room, this was a downgrade from the large room we had paid for. The staff again were unapologetic about this and did nothing to compensate for this inconvenience.
The new downgraded room was next to the very loud generator on the roof, this was very loud at night and disturbed sleep.

2026-08-26 via Nuitee