SureStay Plus by Best Western Fort Worth Benbrook

Hotels
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SureStay Plus Hotel by Best Western
7.8 (328 reviews)
590 Winscott Rd , Fort Worth , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Dirty areas in room
Poor breakfast quality

Categories

Cleanliness
7.28
Several mentions of cleanliness were positive, but issues like dirt or mold in the shower and a slightly dirty room were reported.
Service
8.75
Positive sentiments about staff being friendly, helpful, and accommodating.
Location
8.29
Described as good for what guests needed, though some minor complaints were noted.
Room Quality
7.74
Reports that rooms were comfy with a great mattress, but also mentions being outdated.
Amenities
7.27
Amenities did not meet expectations, such as the reported absence of a pool and low water pressure.
Value for Money
8.23
Good price for the stay, but some guests felt the room quality did not meet the hotel’s rating.
Food and Beverage
6.78
Multiple complaints about breakfast quality, including limited options and a faint smell of smoke.
Overall Experience
8.05
General satisfaction but mixed feelings about breakfast and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:55

Property Description

Convenient Location
Located just 13 km from Dickies Arena, SureStay Plus Hotel by Best Western Ft Worth Benbrook offers free WiFi and private parking. With key attractions like Globe Life Park, AT&T Stadium, and Six Flags Over Texas within a 42 km radius, our non-smoking property is the perfect base for your Fort Worth adventures.

Comfortable Accommodation
Our rooms are equipped with a fridge for your convenience, ensuring a comfortable stay for all our guests. Our bilingual staff, fluent in English and Spanish, are available at the reception desk around the clock to cater to your needs.

Nearby Attractions
Explore nearby attractions such as the Kimbell Art Museum (14 km) and Fossil Creek Golf Club (32 km) during your stay. For travelers, the Fort Worth Alliance Airport is just 45 km away. Experience comfort and convenience at SureStay Plus Hotel - book your stay now!

Important information:

Please, note that the elevator will be unavailable from 06/10/2022 to 24/10/2022. During this period, guests must use the stairs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 328 reviews
Cleanliness: 7.28
Service: 8.75
Location: 8.29
Room Quality: 7.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.05
J
Jaiden • couple • us
8
Super comfortable, not very organized.
Pros:

The beds were super comfortable, we booked last minute for a night and were overall impressed.

Cons:

We were initially given the key to the wrong room which was occupied by someone else. Was rather embarrassing but everyone was a good sport about it.

2026-02-13 • via Nuitee
C
Castro Ramos • extended_group • pr
6
Regular
Pros:

Ubicación

Cons:

Los desayunos no había nada

2026-01-24 • via Nuitee
H
Heaven • couple • us
10
2026-01-20 • via Nuitee
D
Donald • solo_traveller • us
8
I appreciate both Best Western of Benbrook and Booking.com.
Pros:

No hotel availability within 25 miles of my training location. Benbrook (30 mi.) was east but offered a good stay at a decent price although I arrived without a reservation. Best Western did me right and I appreciated it.

Cons:

The unexpected drive, not the hotel’s fault.

2026-01-19 • via Nuitee
J
John • family_with_children • gb
7
Good hotel for the stockyard visit good location good staff
Pros:

Good location to fortworth stockyards
Has petrol station accross road
Has good parking
Good staff very friendly guys and helpful

Cons:

No breakfast
Bit dated rooms and furnishings
No electric main lobby doors heads to enter with suitcases

2026-01-05 • via Nuitee
J
Johanna • extended_group • us
10
Confort y economía
Pros:

La habitación era grande,la cama súper cómoda,todo estaba limpio,de verdad que todo
Estuvo excelente!!!

2025-12-26 • via Nuitee
D
Dakota • couple • us
10
2025-12-26 • via Nuitee
R
Richard • family_with_children • us
10
Pros:

Nice

Cons:

Customer service

2025-12-19 • via Nuitee
I
Iva • family_with_children • us
8
Good Value
Pros:

The hotel was clean and comfortable. The hot breakfast was excellent!

Cons:

Unfortunately, the heater in the room didn't work. After contacting the front desk I was provided with an electric heater.

2025-12-14 • via Nuitee
M
Melissa • solo_traveller • us
8
Pros:

Breakfast was not good, I tried to eat a biscuit and it literally exploded when I tried to cut in half to put the sausage on it. There was not any more options available.

2025-11-10 • via Nuitee
D
Dakota • family_with_children • us
10
Pros:

Very nice people

2025-11-04 • via Nuitee
L
Leslie • family_with_children • us
10
Enjoyable
Pros:

Amazing service, definitely coming back!

2025-10-30 • via Nuitee
S
Silva • couple • us
9
2025-10-24 • via Nuitee
C
Corrina • family_with_children • us
7
Good for price.
Pros:

Close to where we needed. Good price.

Cons:

Slightly dirty, needed a mirror in room.

2025-10-12 • via Nuitee
E
EDDEN
2
Rundown
Pros:

If you dislike strong smells it strongly smells like Indian food throughout the hotel. Suspicious persons in parking lot. A/c didn’t work in room. When we found out it was too late to ask to change rooms as it was 2am.

2025-10-06 • via Nuitee
S
Sindi • friends
2
Pros:

Linens were soiled on both beds; one was threadbare; elevator was HEAVILY PERFUMED and it was difficult to breathe. facilities were unkempt, dirty and overall, uncomfortable lodging. Spoke to management but they have failed to respond in spite of three attempts.

2025-10-05 • via Nuitee
C
Calvin
10
Pros:

Everything was great no complaints

2025-10-05 • via Nuitee
C
Crystal
8
Clean and Comfy, just don't count on breakfast
Pros:

We were just passing through. Our check in was simple and our room was lovely. I did book here for the breakfast as we were needing to eat and run, but the breakfast was inedible.

2025-10-01 • via Nuitee
C
Calvin
10
Pros:

Everything and everyone was perfect

2025-09-30 • via Nuitee
B
Beth • family
8
Pros:

Great value for the cost.

2025-09-29 • via Nuitee