Go Hotels Tacloban

Hotels
•
Robinsons Hotels and Resorts
7.9 (972 reviews)
Tabuan National Highway, Marasbaras, Tacloban City, Leyte , Tacloban , ph

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Small rooms
Poor cleanliness
Unsatisfactory food

Categories

Cleanliness
6.98
Numerous complaints about cleanliness, particularly in bathrooms.
Service
9.45
Guests noted excellent service and helpful staff.
Location
9.49
Many reviews highlighted great location near amenities and the airport.
Room Quality
7.44
Rooms are reported as small with limited space.
Amenities
6.97
Limited amenities mentioned, lacking essentials like an ATM.
Value for Money
8.43
Good value for proximity to the airport, but rooms are small.
Food and Beverage
5.98
Negative feedback regarding breakfast quality.
Overall Experience
8.45
A generally acceptable stay but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:12

Property Description

Convenient Location
Situated just a 7-minute walk from Robinsons Mall Tacloban and a short drive from San Juanico Bridge, Go Hotels Tacloban offers easy access to key attractions.

Comfortable Rooms
Experience ultimate comfort in our rooms featuring high-quality beddings, air conditioning, personal safe, and flat-screen cable TV. Enjoy complimentary toiletries for a hassle-free stay.

Exceptional Services
Our 24-hour front desk is always available to assist you. Take advantage of luggage storage, arrange for a relaxing massage, or utilize our function room for meetings. Let our friendly staff cater to all your needs.

Book your stay at Go Hotels Tacloban now for a memorable and convenient experience!

Important information:

Please note that maintenance work will be carried out from 02/07/2025 to 02/10/2025 daily from 10:00 to 17:00, and some rooms may be affected by noise.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 972 reviews
Cleanliness: 6.98
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 6.97
Value for Money: 8.43
Food and Beverage: 5.98
Overall Experience: 8.45
S
Stephen • couple • au
10
All good
Pros:

Close to every thing

2026-05-06 • via Nuitee
Elliott 😀 • solo_traveller • gb
10
Pros:

Great stay

2026-04-29 • via Nuitee
R
Rizza • solo_traveller • au
10
Pros:

Staff,location

Cons:

The table needs fixing and should be sturdy to use.

2026-04-28 • via Nuitee
M
Maria • solo_traveller • ph
10
2026-04-26 • via Nuitee
S
Shiena • couple • ph
5
Not worth for the money.
Pros:

Near the mall and airport

Cons:

The AC is not working properly even if the technician already went. All night we were drenched in sweat. The AC and remote read 18C but I surely know it’s more than 24C. I followed up twice about the towels but until we leave there were none given to us. The breakfast delivered was incomplete, no utensils and coffee which I ordered. I had to call just to follow up.

2026-04-25 • via Nuitee
R
Redentor • solo_traveller • ph
10
2026-04-19 • via Nuitee
G
Gia Celeste • solo_traveller • gb
8
Excellent service of the staff.
Pros:

I had a pleasant stay overall, and I would especially like to commend the staff, they were incredibly friendly, accommodating, and made me feel very welcome throughout my stay. Their service truly stood out.

Cons:

I do feel there is room for improvement when it comes to the bathroom facilities. During my stay, I experienced an issue with the toilet not flushing properly, which was quite inconvenient. On one occasion, the water backed up, which was unfortunately unpleasant. It was also a bit uncomfortable having to request assistance for this.

I hope this can be looked into, as improving the maintenance of the toilets and the faucet by the sink would greatly enhance the overall guest experience. With such excellent staff, addressing this issue would make the stay even better.

2026-04-19 • via Nuitee
J
Joel • couple • us
8
Nice and accommodating
2026-04-16 • via Nuitee
M
Michael John • couple • ph
9
2026-04-10 • via Nuitee
P
Peter • extended_group • ph
10
2026-04-07 • via Nuitee
J
Jelyn • extended_group • ph
8
2026-04-05 • via Nuitee
K
kerkes • couple • au
8
2026-04-04 • via Nuitee
M
Mejia • extended_group • ph
8
Pros:

For the location, walking distance to Robinson.

Cons:

Leaks on the A/C for the 2nd time around

2026-04-03 • via Nuitee
C
Clive • solo_traveller • gb
8
2026-03-29 • via Nuitee
C
Clive • solo_traveller • gb
8
2026-03-29 • via Nuitee
C
Clive • solo_traveller • gb
8
Very good accommodation
Pros:

Nice staff abc good location

Cons:

N/A

2026-03-29 • via Nuitee
A
Abuyo • couple • ph
8
Pros:

Service

2026-03-28 • via Nuitee
B
Billy Jr • couple • au
8
Pros:

I like the staff they're very nice and very attentive.

Cons:

One of the lights switch is dodgy just need a little push and it will work.

2026-03-28 • via Nuitee
P
Peter • extended_group • ph
10
2026-03-27 • via Nuitee
A
aiza • couple • ph
4
2026-03-25 • via Nuitee