Sweet Cili Boutique Hotel

Hotels
8.1 (419 reviews)
No. 6, Gat Lebuh Melayu , George Town , MY

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Noisy surroundings

Categories

Cleanliness
7.29
Multiple reviews mentioned cleanliness issues, particularly in the bathrooms.
Service
8.56
Many guests praised the friendly and helpful staff throughout the reviews.
Location
8.8
Guests frequently noted the great location, close to attractions and dining.
Room Quality
7.75
Rooms were generally described as comfortable and spacious, with some positive remarks.
Amenities
7.98
Facility offers good amenities, but some issues were noted regarding certain features.
Value for Money
8.24
Guests felt they received good value compared to other options.
Food and Beverage
7.89
No specific mentions, assigned target rating based on overall impression.
Overall Experience
8.26
Overall positive experiences with some drawbacks addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:51

Property Description

Charming Boutique Hotel in George Town

  • Terrace and Free WiFi: Relax on the terrace and stay connected with free WiFi throughout the property.
  • Comfortable Rooms: Enjoy non-smoking rooms with modern amenities like flat-screen TVs and safety deposit boxes.
  • Convenient Location: Explore nearby attractions such as Wonderfood Museum and 1st Avenue Penang easily.

To experience comfort and convenience in George Town, book your stay at Sweet Cili Boutique Hotel now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the front desk operates from 08:00 to 17:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

8.1
Based on 419 reviews
Cleanliness: 7.29
Service: 8.56
Location: 8.8
Room Quality: 7.75
Amenities: 7.98
Value for Money: 8.24
Food and Beverage: 7.89
Overall Experience: 8.26
W
Wout Damen • solo_traveller • nl
6
Pros:

The location was very nice

Cons:

We had room number 1, which was next to the lobby and the lobby's bathroom. This gave plenty of noise, sometimes in the middle of the night and from 7am onwards there was constantly noise. There were also small things in the room that could be fixed.

2026-09-16 • via Nuitee
P
Pui Yin • family_with_children • nl
9
2026-09-03 • via Nuitee
B
Barbara • extended_group • it
7
Pros:

La tipologia piccolo hotel in posizione ottimale. Letto e bagno ok

Cons:

Le 2 camere che abbiamo avuto sono al piano terra dietro la reception e sulla strada (senza tende) diciamo che ci aspettavamo di meglio

2026-08-28 • via Nuitee
M
Muñoz Riuró • family_with_children • es
10
Molt bonic i net
Pros:

Apartament per 5-6 persones perfecte! Ben situat, bonic i net! Ens va encantar

Cons:

Tot ok

2026-08-22 • via Nuitee
A
Annie • family_with_children • gb
9
Pros:

Location was perfect, near to all the shops and cafes.

2026-08-21 • via Nuitee
G
Giorgia • couple • it
9
A due passi dal centro di George Town
Pros:

Posizione.
Rapporto prezzo.
Sconto per colazione adiacente in un bar eccellente.

Cons:

Nulla.

2026-08-05 • via Nuitee
Y
Ying Min • family_with_children • tw
10
2026-07-19 • via Nuitee
懿萱 • solo_traveller • tw
8
Pros:

Quiet room and convenient environment

Cons:

No lift for the luggage

2026-07-06 • via Nuitee
N
Nasna • family_with_children • in
8
2026-07-05 • via Nuitee
M
Michela • solo_traveller • it
5
2026-07-02 • via Nuitee
J
Joan Albert • solo_traveller • es
8
Bien ubicado y con estilo
Pros:

Ubicación, el estilo boutique y que el baño tuviera ducha separada con mampara, algo poco habitual en Malasia.

Cons:

Nos tocó la habitación al lado de la recepción y del baño de cortesía, por lo que había más ruido de lo habitual.

2026-06-21 • via Nuitee
L
Luca Pery • solo_traveller • it
9
Pros:

Molto particolare come hotel. Ci è piaciuto molto

Cons:

Nulla

2026-06-04 • via Nuitee
C
Chia Yi • couple • tw
9
2026-06-03 • via Nuitee
M
MARIMUTHU • family_with_children • my
8
Pros:

Have cape for head went bath for lady's

2026-05-23 • via Nuitee
D
Danae • solo_traveller • gr
9
Definitely worth it for a short stay!
Pros:

Very good choice for a short stay (2-3days). The room and bathroom were small, but beautifully designed with great aesthetics, and the bed was extremely comfortable.
The location is excellent — within walking distance of all the main attractions such as the Clan Jetties, Armenian Street, and the food markets.
Definitely worth it for a short stay!

2026-05-21 • via Nuitee
K
Kavena • solo_traveller • my
7
Pros:

I liked that it was close proximity to many local spots, making it convenient to walk around. It was also quiet which I appreciated!

2026-05-17 • via Nuitee
N
Nikki • couple • nl
9
2026-05-12 • via Nuitee
J
Joanne • couple • gb
8
2026-05-10 • via Nuitee
H
Henri • solo_traveller • be
1
Pros:

Nothing

Cons:

La chambre était sale, contrairement à ce que montraient les photos : murs décolorés, moisissures au plafond, cheveux et poils dans le lit ainsi que sur le sol. La salle de bain était également très sale, avec, encore une fois, de nombreux cheveux dans la douche. Il semble n’y avoir eu absolument aucun ménage avant mon arrivée, la poussière étant omniprésente. Bref, un établissement à éviter. De plus, l’insonorisation avec le couloir est très mauvaise.
Après avoir constaté cet état déplorable, il m'était personnellement impossible de loger dans cet établissement qui n'inspirait aucune confiance. J’ai donc demandé à annuler ma réservation. On m’a répondu "d’accord" en précisant qu’ils en parleraient à un supérieur concernant le remboursement. J’ai donc pris un autre hôtel.
N’ayant aucune nouvelle, j'ai décidé de les recontacter, pour m'entendre dire qu’aucun remboursement n'était possible puisque j’avais déjà effectué le check-in. C’est un non-sens total : il fallait bien que je récupère les clés pour constater l’état de la chambre. Je trouve ce procédé très malhonnête. Aucune solution n'a été proposée lorsque je me suis plaint. Je n’ai effectuée aucune des 4 nuits que je devais passer dans cet établissement et on me refuse tout de même un remboursement. C’est très malhonnête.

2026-04-14 • via Nuitee
W
waihin • couple • my
8
2026-04-11 • via Nuitee