Sweet Cili Boutique Hotel

Hotels
8.1 (388 reviews)
No. 6, Gat Lebuh Melayu , George Town , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Noisy surroundings

Categories

Cleanliness
7.29
Multiple reviews mentioned cleanliness issues, particularly in the bathrooms.
Service
8.56
Many guests praised the friendly and helpful staff throughout the reviews.
Location
8.8
Guests frequently noted the great location, close to attractions and dining.
Room Quality
7.75
Rooms were generally described as comfortable and spacious, with some positive remarks.
Amenities
7.98
Facility offers good amenities, but some issues were noted regarding certain features.
Value for Money
8.24
Guests felt they received good value compared to other options.
Food and Beverage
7.89
No specific mentions, assigned target rating based on overall impression.
Overall Experience
8.26
Overall positive experiences with some drawbacks addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:51

Property Description

Charming Boutique Hotel in George Town

  • Terrace and Free WiFi: Relax on the terrace and stay connected with free WiFi throughout the property.
  • Comfortable Rooms: Enjoy non-smoking rooms with modern amenities like flat-screen TVs and safety deposit boxes.
  • Convenient Location: Explore nearby attractions such as Wonderfood Museum and 1st Avenue Penang easily.

To experience comfort and convenience in George Town, book your stay at Sweet Cili Boutique Hotel now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the front desk operates from 08:00 to 17:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 388 reviews
Cleanliness: 7.29
Service: 8.56
Location: 8.8
Room Quality: 7.75
Amenities: 7.98
Value for Money: 8.24
Food and Beverage: 7.89
Overall Experience: 8.26
J
Jaffar solo_traveller my
8
2026-02-14 via Nuitee
M
MING-HSING extended_group tw
8
Pros:

位置在姓氏橋附近;空間不小,有小閣樓的2張床

Cons:

床單.棉被清潔度不太好;老舊建築隔音效果不好,廁所有些異味

2026-02-14 via Nuitee
N
Nina couple si
8
2026-01-30 via Nuitee
V
Vo Trong solo_traveller vn
8
2026-01-29 via Nuitee
C
coco couple au
1
Cons:

Please do NOT stay here!!! Although the pictures online look nice and cute, the place you get is completely different. The hotel is outdated and has little amenities. Upon arrival, there were no lifts or anyone to assist in carrying our luggage into our room upstairs, and the stairs themself were quite steep and dangerous. In the room there was no fridge and only a single glass bottle of water and cups, no filter. The TV is old and doesn’t have much on it. The room was very small and had mould and stains all over the walls. Even the sheets and towels had stains on them, completely unacceptable. The mattress was stiff and uncomfortable. The walls are also very thin, so throughout the night we were able to hear other guests conversations and any other noises coming from outside. There was a terrible smell in the bathroom even when no one had been in there (assuming it’s from the shared pipes or something?) When we expressed these concerns to the front desk, there was a complete lack of remorse or any attempt to resolve the situation. When we attempted to apply for a refund, the hotel simply rejected it despite the terrible experience we had and the ridiculous price paid for what we got. The only positive for this place is that it’s in a good location, however you are much better off finding another place in the area for a similar price that is much better than this. Overall, an extremely disappointing and frustrating experience and I would NOT recommend for anyone to stay here.

2026-01-29 via Nuitee
M
Mona family_with_children de
4
2026-01-27 via Nuitee
C
Cristina couple ch
8
Pros:

Die Zimmer sind gross und schön auch das Badezimmer! Leider hatte es einen speziellen Geruch

2026-01-23 via Nuitee
F
Filippo couple it
9
Camera carina e curata a George town
Pros:

Camera piccola ma carina ben curata, anche la temperatura ottima con anche il deumidificatore (essenziale in un caldo umido). staff gentile e buona posizione.

Cons:

Il pavimento in legno della camera superiore era molto fine e faceva rimbombare tutto (sicuramente anche l'ospite che camminava con passi pesanti nella notte non ha aiutato..) . Se siete al piano terra si dà direttamente sulla strada che seppur poco frequentata può essere rumorosa.

2026-01-19 via Nuitee
O
Ollie solo_traveller au
9
Perfect rustic house stay oasis
Pros:

Loved my stay in this hotel! It was comfortable and quiet, the room looked very cute with the gorgeous wooden doors to the bathroom.
24/7 reception was also a good addition as the hotel could easily accommodate my very late check in.

Cons:

I stayed on the ground floor - so I had no issues with my luggage. But if you stay upstairs - there is no elevator, you wi have to take your luggage up the stairs

2026-01-18 via Nuitee
A
amine21st_ extended_group th
9
Pros:

ห้องพักกว้างขวางมาก สะดวกสบาย การเดินทางสะดวก ใกล้ท่าเรือปีนัง พนักงานให้บริการเป็นอย่างดี

Cons:

ไม่มี

2026-01-16 via Nuitee
L
LAU family_with_children my
7
Pros:

The staff super good 😊

2026-01-13 via Nuitee
L
Lacroix family_with_children au
8
Propre, charmant et à proximité de tout! S’agence parfaitement avec le style de la ville!
Pros:

La jolie mezzanine, le style hôtel boutique, la situation géographique

Cons:

Le manque d’insonorisation des fenêtres (rue très passante et bruyante, jour et nuit)

2025-12-26 via Nuitee
I
Isabella extended_group gb
8
Lovely stay for a short time
Pros:

We liked the rooms. They were comfortable and clean and the staff were very friendly

Cons:

The roads were noisy

2025-12-25 via Nuitee
I
Ines couple pt
9
Perfect stay to discover George Town
Pros:

We loved our stay there! The room was very nice and spacious. It had a ceiling vent which is a great added value from, the sometimes, freezing AC. Bed was comfortable. The staff were very friendly! We extended 2 more nights.

Cons:

The cleaning in the bathroom could be better as the drain in the shower was full of hairs from previous guests.

2025-12-13 via Nuitee
P
Polly solo_traveller sg
8
Pros:

地点很好, 在老街边上, 步行可以到壁画街和知名的小吃

Cons:

被子可以换松软型的会更好^_^^_^

2025-12-04 via Nuitee
M
Manushak solo_traveller ru
8
Unique interior and great location
Pros:

I really liked the interior, it looks unique and cozy! The staff was friendly and helpful. The location is amazing, there are many cool cafes and restaurants around, close to the main attractions of Georgetown.

Cons:

My room was located on the ground floor, the windows faced the street, so it was quite noisy.

Also the sink in the bathroom :D
I mean, it looks cool though, but not possible to use haha

2025-11-20 via Nuitee
子喻 solo_traveller tw
7
2025-11-12 via Nuitee
C
CRISTINA family_with_children es
8
2025-10-28 via Nuitee
N
Nicola family_with_children it
7
Così così
Pros:

Hotel nella media con buon rapporto qualità/prezzo. Buona la posizione

Cons:

Non è molto pulito e ti fanno togliere le scarpe all'ingresso, cosa che francamente non mi è piaciuta

2025-10-25 via Nuitee
ณัฐนนท์ extended_group th
8
2025-10-24 via Nuitee