Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 16:55

Property Description

Luxurious Amenities
Indulge in our outdoor pool and fitness center, offering you the perfect blend of relaxation and activities to enhance your stay.

Culinary Delights
Savor delectable meals at our on-site restaurant or enjoy the convenience of room service. Don't miss the daily buffet breakfast to start your day right.

Convenient Location
Situated centrally in Pattaya, steps away from the famous Jomtien Beach, enjoy easy access to various attractions and entertainment options for a memorable experience.

Experience luxury and convenience at Royal Heritage Pavillion. Book your stay now for an unforgettable Pattaya getaway.

Important information:

  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7
Based on 60 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
B
Brandon • partner
10
Pros:

I really liked my stay. The staff was super friendly and helpful.

2025-03-04 • via Nuitee
D
David
8
Pros:

Walk to the beach. Restaurant has beachfront views

2025-01-18 • via Nuitee
V
Vincenzo. Melanie • family
10
Pros:

Sehr schön

2024-12-30 • via Nuitee
L
Leonard
4
Unwanted guess in my bed
Pros:

My stay was great, till the last day. I was woken up by a MOUSE in my bed. I got up and checked out immediately....

2024-12-17 • via Nuitee
T
Taisto
10
Pros:

I like all,nice swimming pool,so near beach,friendly staff, near night market

2024-12-03 • via Nuitee
V
Verified traveler
10
Pros:

Sehr zufrieden

2024-11-26 • via Nuitee
J
Joseph • partner
10
Pros:

Quiet and great location

2024-11-15 • via Nuitee
M
Michael
6
Pros:

The rooms had a very bad smell. The shower area had some nasty ass curtains on it and the room was just stuffy in the AC didn’t work well.

2024-07-11 • via Nuitee
T
Thomas Wilman
6
Ok
Pros:

Oppholdet var helt ok. Hotellet har ikke den beste beliggenheten. Rommet rent og pent. Veldig hyggelig personale. Men wifi fungerte ikke overhode under vårt opphold.

2024-05-03 • via Nuitee
O
Orapan
6
Pros:

I asked for one extra blanket because we booked for three people and they only have two blankets and they are not available for us . We’re disappointed and thought the management should be better than this .

2024-04-23 • via Nuitee
D
Daniel • partner
8
Pros:

Very nice hotel and room. Nice cleaning staff.
Difficult to comunicate with front desk, poor english and quiet abrupt.

2024-02-18 • via Nuitee
D
daquay
8
Pros:

Even with the language barrier, the staff went above and beyond for me.

2023-12-03 • via Nuitee
J
Jan Arne
10
Pros:

Nice hotel. Great view of the beach, brilliant staff, nice pools, nice room, a bit on the edge of Beach Road but public transport by the door step so no problem. Recommendable.

2023-10-16 • via Nuitee
D
Dong Lee
8
Pros:

여유롭게 즐기기엔 좋으나 술집및 기타를 즐기기에는 조금 멀다

2022-12-29 • via Nuitee
N
ng_mervyn • Family
8
Will return, Decent Facilities, Reasonably priced, Great Views
Pros:

I would recommend and come back again

The views are amazing and a great location, the staff are decent and try their best, which I appreciated.

Facilities are good, and there are decent options for children with a kid's pool on level 2. Good for couples, or families and reasonably priced.

The suites would be great for hosting a decent sized group to celebrate the new year.

The decor is Thai Traditional and not modern decor, so don't expect that. Some design flaws are clearly stated, but can be overlooked due to the rest of the facilities.

Atmosphere is relaxed and if you don't expect 5 star anything goes, at 5 star prices you'll be satisfied.

Understand the staff enforces hotel policies, so they don't have the leeway to cater to all requests. Expect to pay for additional add-ons which may be clearly stated in your booking policies.

2022-01-03 • via Tripadvisor
A
Alexander Nikolaus
10
Classy place right on the beach
Pros:

really nice. Location right on the beach, where the fishing boats land. Lovely design with beautiful traditional Art, 2 nice pools. Kids and parents loved it.

2020-09-17 • via Nuitee
W
Wayne • partner
4
Pros:

The Royal Heritage Pavilion is a beautiful h hotel. But they don't understand customer service. First when you check in everyone must give a 1000 baht deposit Ok bad enough but they make you stand there for 5 minutes while the desk clerk fumbles about writing up a receipt. Why don't they prepare the receipts in advance? Next they only give one one room key and charge you 500 baht deposit for the 2nd key and again another 5 minutes waiting for the receipt. Next the room as nice and large with a great view but. Only 3 hangers in the closet empty minibar. No coffee cream or sugar. No kettle for heating water (it took 3 phone calls and a trip down to the desk to get a kettle) only 2 medium size towels and 2 face towels. The internet kept going out and had to be reset. Only a 32inch tv in a premium room. When i ordered a in room massage the door man warned me that if it took over 1 hour that my wife and i would be charged a joiner fee of 1000 baht. Overall a 4 star hotel with 2 star service.

2020-09-07 • via Nuitee
B
Boonrak
4
ต้องปรับปรุงอีกเยอะ
Pros:

ที่จอดรถไม่พอต้องจอดข้างถนน ลิฟท์มีตัวเดียว ผ้าขนหนู อาบน้ำผืนเล็กเปื่อยเก่า led tvเก่าใกล้พัง สีเพี้ยน ภาพไม่ชัด ระเบียงไม่มีโตะ วิวไม่ดี สระว่ายน้ำเล็ก ไป2คืน แต่อยู่คืนเดียว

2020-07-28 • via Nuitee
V
Verified traveler • family_with_children
8
Pros:

Zwei Pools, sehr gutes Frühstück, Meerblick, direkt am Meer+, Zustellbett zu teuer, etwas in die Jahre gekommene Anlage, Badewanne nicht mehr zeitgemäß, schmutzige Vorhänge -

2020-02-03 • via Nuitee
A
arithuch
10
ดีทุกด้าน
Pros:

ผมทำงานเดินทางประชุมทั่วไทยพักโรงแรมทุกเดือนๆละ 10 คืน ครั้งนี้เที่ยวปีใหม่ โรงแรมอยู่ระหว่าง จอมเทียน 15-16 เดินข้ามถนนติดชายหาดจอมเทียม ห้องพักดี อุปกรณ์ห้องน้ำครบ มีไดร์เป่าผม อ่างอาบน้ำ ห้องมีระเบียง วิวทะเล สระว่ายน้ำมี 2 สระ อาหารเช้าใช้ได้ ที่จอดรถใต้โรงแรม เข้าออกมีบริการโบกรถ ร้านสะดวกซื้อ พนักงานดูแลดี ให้ข้อมูลเป็นประโยชน์ ไม่ไกลจากร้านปูเป็นอาหารทะเลสด การตบแต่งโรงแรมสวยมาแล้วไม่ผิดหวัง

2020-01-05 • via Nuitee