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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Ironing service
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Meeting/banquet facilities
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Private parking
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Outdoor pool
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Daily housekeeping
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Concierge service
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ATM/cash machine on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
Review Highlights
Categories
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Property Description
Charming Guestrooms and Free WiFi
Grand Tjokro Jakarta, located conveniently in Jakarta, offers elegant air-conditioned rooms with modern amenities including a flat-screen TV and free WiFi. Guests can enjoy city views from their rooms and have access to a minibar and en suite bathroom.
Convenience and Services
The hotel provides a range of services such as a 24-hour front desk, laundry assistance, and a concierge service. Guests can also make use of the karaoke rooms, meeting facilities, and enjoy delicious Indonesian and Western cuisine at Tjokro Restaurant.
Diverse Dining Options and Facilities
From dining at Tjokro Restaurant to relaxing at Batik Lounge and Bar, the hotel offers various dining and refreshment choices. Additionally, guests can benefit from the mini-market on-site and 24-hour room service for added convenience.
Experience comfort and convenience at Grand Tjokro Jakarta - Book your stay now!
A deposit may be required at the property.
Location
Guest Reviews
Ac bocor mengucur deras ke lantai...shower bocor
حسن تعامل الموظفين
التكييف ليس بارد فيه ملاحظات والمفترض 3 نجوم ليس ب 4 نجوم
No hot water in the shower , only lukewarm water, equipment too old damaged, have too reactivate the key room few times
Good ambience, fast response for staff especially Kiki. Highly appreciated for Grand Tjokro Jakarta
Strategic, located at the center of the city, decent choice for an affordable price
Easy access, friendly staff, recommended. FO Intan serve the best
at first came, our experience quite terrible, the room having some black spot on the carpet. However, shortly after we mentioned it to the receptionist, a staff named Kiki came and patiently assisted us. he upgraded our room to connecting with vinyl floor and cute decor on bed, After that our stay became very pleasant and enjoyable, it was 10/10 service. Considering the price we paid, it was definitely worth it. Thank you so much Kiki and Grand Tjokro Jakarta team, we love you guys, wishing you all the best luck further!!
Good environment & Kiki is very helpful to help all my needs
Great location from my work place that I visited Jakarta last month, staff were friendly, courteous and genuine, they able to provided and gave fast response to my inquiry, special thank you to One of your staff named Wahyu, he gave some recommendation and interesting places around Jakarta, perhaps if I visiting Jakarta will definitely come to stay here again
My check in experience is good
And The Staffs are helpfull
Had a wonderful iftar experience during Ramadan 2026 at Grand Tjokro Jakarta. The atmosphere was warm, the food selection was delightful, and everything was well-prepared for a memorable evening.
A special thank you to Kiki and Bayu for their exceptional service — both were incredibly attentive, friendly, and made sure everything ran smoothly throughout the night. Their hospitality truly made the experience even more enjoyable.
Highly recommended for anyone looking to enjoy a pleasant and well-organized iftar in Jakarta!
The room was good and clean, the location is very central, and the staff were friendly, especially Mutiara staff lobby who served us to check out
I could have given this hotel a perfect 10. However, there was one issue that really bothered me when i was checking in.
After checking in, first thing I did was checking the toilet flusher and found that it was not working properly / blocked. Called the reception and they quickly sent a technician, but the issue was not fully resolved and the technician also said still possibillity to be broken again. I also wait that more than 3 mins the toilet was still continously refilling water - its a long time for a proper toilet. But still the staff refuse to change my room. I called the staff again about the update condition and requested to change rooms I don´t want to have any risk, but I was told that I cannot change the room because they already called the technician and he s repairing it... I only can get a new room if its broken again (??)
at the end they change my room after i walk to the lobby
I don’t understand why the hotel required additional issue for a room change when there was already evidence of a malfunction. Guests should have the right to request a room change if there is a clear problem—especially something as essential as a malfunctioning toilet that cannot be properly repaired.
Review:
The hotel is conveniently located on the main road, close to Superindo, making it easy to access nearby amenities. The rooms are clean and well-maintained, and the staff are friendly and welcoming, which adds to a pleasant stay.
The overall atmosphere was comfortable, and the service provided by the staff made the stay even more pleasant. It’s a great choice for anyone looking for a relaxing and convenient place to stay.
Areas for Improvement:
Security in the parking area could be enhanced, as it currently requires tickets. Additionally, implementing card-based access for the elevator—especially to guest rooms and the swimming pool—would help ensure that only hotel guests can use these facilities, improving overall safety and privacy.
It was a very pleasant experience staying at this hotel, the service was very friendly and the staff were really cool, thank you also to the staff member named Kendry for their help, I will definitely come back here.
I was very impressed with the service at this hotel. From the quick check-in process to check-out, all the staff were very friendly and helpful. The rooms were very clean, cool, spacious, and quiet. The breakfast was also very varied and delicious. The swimming pool and gym facilities were well-maintained. The location is very strategic, close to the shopping center. The price offered is definitely worth it. To Kak Nindi and Mas Wahyuki, thank you very much for your service.
Pelayanan terbaik
Semua ok
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