Quality Inn & Suites University Area

The staff was very good. There was an issue with the first room. We went back to the desk and talked to Steve about it. he gave us a different room. before he gave us the room he made sure the room was in good shape. If we make it back to the area we would stay there again. thanks again Steve for going beyond taking care of us.

We did not stay at the hotel, it is in very bad shape, we cant believe that its open for business, it is in serious construction phase. The manager said that we would receive a full refund and we have not received it yet. The account numer is

When I stayed, it was under renovation, so the facility was not in excellent condition. Maybe the facility will improve after the renovation. The excellent staff made up for it though. They were very friendly and accommodating. I will give this a shot again though. Hopefully it will be a different experience when the construction is completed.

Not the best hotel to stay at! Advertises that they had breakfast but then didn't serve any. same with the pool says they have one but was closed. Doing work on the roof late at night and had to listen to hammering. Person at the counter was rude. There was one that was very helpful

It was great to have the maid come and empty trash etc. it was quiet. Disappointed in having no breakfast as advertised.

Absolutely shocked to show up and see that the property was NOTHING like photographed on the website. Also, "construction" supposedly being done in the breakfast area AND pool area, so no breakfast, no added amedities were offered. Woke up to banging in the room next door AND the room above at 7am! Electric tape holding things together, clothesline clips were holding the curtain on the rod. A 3 inch gap under every room door. No other lock on the door other than the one on the door handle. I was there with my daughter for orientation at BSU, i didnt feel safe at all. Not a bad area at all, so i guess i expected to atleast see what i saw on the website. If i could have canceled i would have. I would never recommend or even come back!

Room had holes in the walls and bathroom. No breakfast. Price was high

The new owners have had this property for two months as of April 25, 2025 & they’re remodeling it. That’s nice but their rooms are not yet. Upon checking in, they informed me the pool & breakfast area are still under renovation so those aren’t available (they did say we could go to the Baymount next door for breakfast). So understandable. The first room was hot, stuffy, and smelled musty. Cobwebs were along the ceiling above the beds, paint scraped off the walls, and the air conditioner didn’t work. The second room had a large spot of water damage on the ceiling & mold growing in it. The water damage on the ceiling of the 3rd room was worse than the second. The gentleman at the front desk was very nice & gave me a full refund & we stayed somewhere else that night. It has potential, but right now is not a good place to stay.

Kitchen and pool were closed for remodeling, so no breakfast, and hotel refused discount.

Room was what I would expect from a 3 star hotel. Clean, but run down. Very thin sheets and towels. Non-smoking room smelled of cigarette smoke and cleaning agent.

Several customers parked in parking lot and playing loud music - hotel did nothing.

The room was in poor shape with holes punched in the walls and broken furniture The staff was rude and the entire hotel was filthy. I would not let my dog stay here. Gross!!

This place is terrible. The worst hotel we have ever stayed at.

Front desk person very nice. That the bice part. Hotel is dirty, holes in drapes and walls. Mattress was nasty and the vents on heater and bathroom so dirty I hated to turn on.

No breakfast even when it included on price. Indoor pool closed. Staff not so friendly.

A lot of dead roaches on the room.

I stayed before my shift at the local hospital, and was able to check in early in order to make it to my shift on time. The front desk person was very helpful and did not charge me an extra fee! Will be rebooking again before my next shift
!

They didn’t have the correct room ready. We tried multiple other rooms, but none had what we needed. Staff member was helpful but not trained well. No breakfast available. Pool unavailable. Rooms and lobby all had strong smells

Room wasn't what I wanted, even after looking at multiple different ones. No breakfast offered, the pool was closed, machines in fitness room didn't work.

We read some of the reviews and we did not have the same experience. Our room was clean and the breakfast was great. I had Belgium waffles and my husband had biscuits and gravy. Did hear one person complaining about the cleanliness of their room.

The staff

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