Ubud Raya Boutique Hotel

Hotels
7.9 (406 reviews)
Jl Raya Sayan, Banjar Sindu , Ubud , id

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Nice location
Good pool area
Spacious rooms
Cons:
Room quality needs updating
Food options limited
Cleanliness issues

Categories

Cleanliness
6.9
Bathroom leakage and old bathroom mentioned.
Service
8.9
Friendly and responsive staff highlighted positively.
Location
8.4
Nice location but some reviews noted distance from central areas.
Room Quality
7.4
Some rooms are big but others suggested updating is needed.
Amenities
8.4
Pool area and yoga class received positive feedback.
Value for Money
7.4
Breakfast options didn't meet the expectations of some guests.
Food and Beverage
6.9
Breakfast variety limited, with some negative feedback regarding options.
Overall Experience
8.9
Guests mentioned overall satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:38

Property Description

Tranquil Accommodation with Outdoor Pool:
Nestled in Ubud, just a short stroll from Ayung River, Ubud Raya Shala offers a serene retreat with an inviting outdoor swimming pool.

Convenient Services and Amenities:
Enjoy a range of services including massage treatments, bicycle rentals, and complimentary Wi-Fi. The air-conditioned rooms are elegantly decorated and feature modern amenities for a comfortable stay.

Dining and Accessibility:
Indulge in Indonesian and Western delicacies at Sayan Restaurant, open all day. With a 24-hour front desk and proximity to Ubud attractions and the airport, Ubud Raya Shala ensures a seamless and enjoyable stay.

Book now to experience a peaceful getaway at Ubud Raya Shala!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

7.9
Based on 406 reviews
Cleanliness: 6.9
Service: 8.9
Location: 8.4
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 6.9
Overall Experience: 8.9
J
Jennifer family_with_children nl
8
Pros:

Prijs, zwembad, grote hotelkamer met echt heerlijke bedden.

Cons:

Locatie, was onhandig voor taxi om je op te halen, maar met scooter ging het perfect.

2026-08-08 via Nuitee
I
Inke family_with_children de
4
Freundliches Personal alleine reicht nicht. Nicht zu empfehlen
Pros:

Das Personal war sehr freundlich und hat sich um unsere Anliegen gekümmert. Das Abendessen war lecker.

Cons:

Die Unterkunft ist insgesamt in die Jahre gekommen. Die Instandhaltung findet nicht sichtbar statt. Kleinigkeiten, wie eine defekte Toilettenbrille oder ein lockeres Schließblech an der Eingangstür oder eine leere Batterie im Safe könnte man im Handumdrehen beheben, werden jedoch nicht umgesetzt. Das Frühstück war allenfalls ok. Der Service war sehr freundlich, aber die Auswahl sehr gering und ohne Abwechslung. Der Pool an sich war ok, aber rundherum war das Pooldeck kaputt und es gab überall lose Steine und Bretter. Das Enttäuschendste war jedoch das Zimmer. Es gab scheinbar einen Wasserschaden, der nicht behoben wurde. Wände quellen auf, es riecht unangenehm und das Bad war schlichtweg eine Katastrophe. Nicht ausreichend gereinigt, es gab Schimmel und eklige gelbe Flecken. Mit einer gründlichen Reinigung könnte man einiges bewirken, aber ohne Instandhaltung wird daraus keine Wohlfühloase. Sorry, aber wir können es nicht weiterempfehlen.

2026-08-07 via Nuitee
H
Hân couple vn
10
2026-08-05 via Nuitee
L
Leanne family_with_children nz
5
it was ok.
Pros:

the pool and the vacinity to the other rooms we booked

Cons:

rooms were dirty and had a smell - musty. Also if you did not tell them to clean the room they wouldn't

We arrived at 2am in the morning, asked to produce passports instead of saying we will catch up in the morning once you have rested. as we had already paid for the room.

2026-08-05 via Nuitee
D
Dave En Emilia family_with_children nl
7
2026-08-04 via Nuitee
N
Nathalie solo_traveller be
7
Pros:

Locatie

2026-07-25 via Nuitee
S
Sander family_with_children nl
6
Matig verblijf
Pros:

De kamer was zoals omschreven en voldeed aan de verwachtingen. Het personeel verdient zeker een compliment: iedereen was ontzettend aardig, vriendelijk en behulpzaam. Ze deden echt hun best om het verblijf zo aangenaam mogelijk te maken.

Het zwembad is een heerlijke plek om te ontspannen. Wel zou er wat meer onderhoud mogen plaatsvinden, maar we hebben er zeker van genoten.

Het ontbijt vonden wij helaas erg beperkt en had wat meer variatie mogen bieden.

Het grootste aandachtspunt is de badkamer. Deze was duidelijk niet goed schoon: de voegen waren vergeeld en er was schimmel aanwezig. Ook hing er een onaangename geur en waren er veel mieren. Dit deed afbreuk aan het verder prettige verblijf.

Met beter onderhoud en extra aandacht voor de hygiëne van de badkamer zou deze accommodatie veel beter tot zijn recht komen.

2026-07-22 via Nuitee
J
Juni Purwaningsih family_with_children nl
7
Family holiday
Pros:

Ruangan luas, receptionist cekatan

Cons:

Menu breakfastnya membosankan, kami menginap 4 malam tapi setiap hari warm breakfastnya selalu makanan india, sebaiknya diselang seling dengan makanan lokal indonesia, krn tamunya juga dari lokal, western lebih banyak daripada tamu indianya, jadi kami setiap pagi hanya makan telur, roti & buah saja

2026-07-21 via Nuitee
A
audrey family_with_children fr
7
Bel hôtel , personnel très gentil mais la propreté laisse à désirer
Pros:

Hôtel très beau, piscine magnifique et très agréable , nous avons très bien mangé le soir . Ils offrent un massage de 10 min par client qui est très agréable . Personnel très gentil

Cons:

La saleté des draps et du linge de toilette , c est dommage

2026-07-21 via Nuitee
M
Marine family_with_children fr
3
Personnel gentil et piscine agréable, mais les chambres ont besoin d'une rénovation !
Pros:

Le personnel, la piscine et la restaurant.

Cons:

Les chambres sentent l'humidité et la salle de bain est trés sale. Les draps de lit sales et les coussins sont moisis...

2026-07-15 via Nuitee
M
Mireille family_with_children be
9
2026-07-14 via Nuitee
T
Tawonga couple gb
5
Great location for Ubud excursions
Pros:

The hotel was close to the centre of Ubud which was great! About 15 minutes in a car, this was the best part of the stay!

Cons:

Our room wasn't clean, and the quality wasn't as described or as shown on the pictures. The hotel looks more dated compared to the pictures.

2026-07-13 via Nuitee
M
Maylene extended_group ph
10
2026-07-11 via Nuitee
R
Rhodalyn family_with_children au
8
Good choice for us. Room was spacious. Staff was helpful and friendly.
Pros:

Convenient, close to tourist spot.

Cons:

Nothing really. It’s small and cozy

2026-07-10 via Nuitee
R
Rob family_with_children be
9
Pros:

Clean, beautiful relax location near Ubud. The pool and the garden was amazing to relax. Also the welcome massage was really appreciated.
Staff was really helpfull and nice.

Cons:

The gym was present but a bit outdated

2026-07-09 via Nuitee
Ásta Sóley extended_group is
5
Okay stay
Pros:

Great staff and good location, nice swimming pool

Cons:

When we arrived, the floors were still wet from being cleaned, and the bathroom looked very disappointing. There was even a dead cockroach on the floor. The bathroom needs to be improved, as it does not look like the photos.

The beds were very uncomfortable, and every small movement caused them to squeak loudly. It made everyone hesitant to move during the night because it would wake the others. Every morning at 7:00 a.m., someone swept outside our room, and because the front door was not soundproof at all, the noise woke all of us up.

2026-07-07 via Nuitee
L
Ljudevit family_with_children hr
9
2026-07-06 via Nuitee
A
Anand couple sg
9
Peaceful, comfortable and joyous.
Pros:

Really friendly and helpful staff. Peaceful property tucked away from the noise. Extremely spacious rooms. Instant hot water for shower.

Cons:

Very few plug points.

2026-07-06 via Nuitee
M
Melanie solo_traveller fr
7
L emplacement un peu excentre et le petit déjeuner mauvais
Pros:

Le personnel était très gentil

Cons:

La salle de bain et le petit déjeuner pas bon des insectes sur les pâtisseries

2026-07-06 via Nuitee
S
saurabh solo_traveller in
4
Bas experience
Pros:

Ambience, pool , room space

Cons:

Had booked a deluxe room as it was offering 1 single and 1 double bed however upon reaching , reception couldn't find my booking in their daily guest check in list but later they did. Then starts the misery. To my surprise, I was told the bed option i cose and paid for wasn't available and was offered option with 1 double bed which I refused as I had paid for something more was now was getting less which is cheating. Wasted 35 mins explaining but no use. Manager was called later and she told me exactly same thing. Eventually they understood wat i was trying to say and was offered a family room but not before mentioning thrice that I've been upgraded free of charge which felt like they did a favour , but I accepted. But this wasn't the end. Next day I get a msg from reception that 2 tea cups were missing as housekeeping staff always puts 4 cups and now only 2 were there. Seriously, I mean u could ask ur staff about it but they chose to trust their staff and accused me of stealing 2 cheap tea cups. Had such a wonderful vacation, had really good food but ubud raya hotel spoiled it. Not to mention, food was below average too. Good thing- Restaurant staff was so good and hospitable. Also my booking included one way airport transfer which could be a pick up or drop for which I requested hotel for a drop to the airport but reception staff told me it's only pick up from airport which again is cheating. I paid 300000 idr for cab to airport ,something that was included. I request u to take this up with them and ask for a clarification.

2026-07-04 via Nuitee