Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area

Hotels
•
Residence Inn
9 (2220 reviews)
170 Broadway , New York , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Spacious rooms
High-quality food
Cons:
Cramped breakfast room
Minor technical issues with TV

Categories

Cleanliness
8.64
Some minor issues mentioned but overall standard quality for this hotel tier.
Service
9.61
Staff were extremely helpful and attentive throughout our stay.
Location
9.15
Fantastic location with easy access to attractions and transit.
Room Quality
9.1
Spacious rooms noted, with some minor technical issues quickly resolved.
Amenities
8.63
Amenities were good, although breakfast room was a bit cramped.
Value for Money
9.09
Overall a great deal for the quality of stay experienced.
Food and Beverage
8.64
The food quality was good but breakfast could have more variety.
Overall Experience
9.11
Guests expressed a very high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:47

Property Description

Luxurious Suites with Modern Amenities

The Residence Inn New York Downtown Manhattan/World Trade Center Area offers contemporary suites with free WiFi access. Each suite features a flat-screen satellite TV and kitchen facilities. Many rooms provide stunning views of Downtown Manhattan.

Convenient Location

Situated in the heart of the Downtown District, the hotel is steps away from iconic landmarks such as One World Observatory and the 9/11 Memorial. Guests can easily explore the vibrant neighborhood filled with bars, cafés, and restaurants.

Fitness Center and Nearby Attractions

In addition to the well-equipped suites, the hotel boasts a fitness center for guests to stay active. With its proximity to Fulton Street/Broadway-Nassau Street and Trinity Church, as well as being just a short distance from JFK International Airport, this hotel is the perfect choice for both leisure and business travelers.

Book your stay now at Residence Inn New York Downtown Manhattan/World Trade Center Area for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

9
Based on 2220 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.11
V
Virginia • family_with_children • us
8
Pros:

Shower was great, sofa bed was very uncomfortable and suitable only for a single child. Great coffee machine and yogurt bar with toppings was fantastic. Appreciated the free laundry.

2026-06-06 • via Nuitee
M
Marie • solo_traveller • us
10
2026-06-06 • via Nuitee
A
Anna • family_with_children • pl
8
Cons:

Śniadania

2026-06-05 • via Nuitee
I
Iliana • family_with_children • de
7
Hotel
Pros:

Das Personal war sehr nett und hat sich immer gekümmert, als wir einen Anliegen hatten.

Cons:

Das dritte Bett war eine ausziehbare Couch und es war unmöglich drauf zu schlafen. Das Personal hat uns eine zusätzliche Matratze gebracht, sodass es im Nachhinein einigermaßen ging. Beim Frühstück Plastikteller und Plastikbesteck, das geht nicht in einem 4 Sterne Hotel.

2026-06-04 • via Nuitee
H
Haley • family_with_children • us
8
Great place to stay!
Pros:

Great location, steps away from the subway. Great size room.

Cons:

Elevators took forever. Breakfast wasn’t good. Food was bland and not enough choices.

2026-06-03 • via Nuitee
I
Ike • couple • us
10
2026-06-03 • via Nuitee
C
CAN • family_with_children • tr
9
2026-06-03 • via Nuitee
S
Saiparn • family_with_children • us
8
Pros:

Great location, within walking distance of major attractions, shopping centers and restaurants. Great value for money, with complimentary breakfast and free access to the laundry room. The room is well-equipped with a full-size refrigerator, microwave, dishwasher, electric stove with cookwares and utensils. The staff are very friendly, professional, and always willing to help. We had a wonderful stay and would definitely recommend this hotel

2026-06-02 • via Nuitee
G
Gino • couple • pe
8
muy buena ubicacion y habitaciones
Pros:

Habitacion pequeña pero muy bien equipada. Desayuno bueno y la ubicacion para nosotros perfecta

Cons:

El acceso del primer piso

2026-06-02 • via Nuitee
E
Emmanuel • extended_group • cr
9
All in all very good stay
Pros:

The location is superb.

Cons:

The housekeeping was meh.

2026-06-02 • via Nuitee
C
cyril • couple • fr
8
Perfect place, big room with good bed, breakfast mediocre
Pros:

Location, room size, bed

Cons:

Breakfast room (tight and noisy) breakfast with a minimum and medium quality . No boiler in the room and coffee/ Thea not refill during room cleaning.

2026-05-31 • via Nuitee
J
Jakub • solo_traveller • pl
10
2026-05-31 • via Nuitee
J
Joseph Falco • solo_traveller • us
8
Good place to stay
Pros:

I like the free tea

Cons:

The breakfast area too small

2026-05-31 • via Nuitee
K
Kati • family_with_children • fi
9
Perfect room with air conditioning.
Pros:

Very nice room, because there was a kitchen. Cleaners and breakfast staff was super kind. I had problem with Wi-Fi and it was fixed by very professional woman manager.

Cons:

Price was very high.

2026-05-28 • via Nuitee
I
ISAAC AGUSTIN • extended_group • es
7
2026-05-27 • via Nuitee
G
Gokhan • family_with_children • tr
7
While the hotel's physical setup, size, and location are excellent for a family stay in Lower Manhattan, the adminis
Pros:

Just steps away from the World Trade Center and the 9/11 Memorial. With multiple subway lines right around the corner, getting around both Downtown and Uptown Manhattan was incredibly easy. The variety was satisfying, everything was fresh. The entire team was exceptionally friendly, helpful, and welcoming throughout our entire stay.

Cons:

The elevators can be crowded during peak morning and evening hours, so you might need to factor in a few extra minutes when leaving the room. The furniture and amenities in the room are starting to show their age and could benefit from a bit of refreshment/updating to match the overall premium feel of the hotel.

I had fully prepaid for my reservation months in advance. However, upon a very late check-in, the front desk insisted on charging the full amount again. Being exhausted after a long journey, I paid just to get to the room. The next day, management admitted they took a full payment authorization, blaming a "lack of information from Booking.com." Getting a straight answer and getting this sorted with both the hotel manager and Booking.com was an incredibly annoying and stressful experience that ruined the initial impression.

2026-05-27 • via Nuitee
N
NIKOLAOS • family_with_children • gr
7
Επαρκές αλλά όχι cost effective.
Pros:

Τοποθεσία πολύ καλή δίπλα στο Financial District.

Cons:

Είμασταν 3 άτομα, το δωμάτιο μόλις ανοίξει το sofa bed δεν έχει χώρο να κινηθείς ούτε να βάλεις βαλίτσες. Ενώ η κράτηση ήταν για 3 άτομα δεν είχε ανοίξει και δεν ήταν έτοιμο το sofa bed. Μας έφεραν σε δεύτερο χρόνο σεντόνια μαξιλάρι και κουβέρτα να τα φιάξουμε μόνοι μας, όχι το προσωπικό. Μείναμε 3 βράδυα, την τρίτη μέρα δεν καθάρισαν καθόλου το δωμάτιο χωρίς να έχουμε πινακίδα μην ενοχλείτε. Μετά την επισήμανση στη reception μας έφεραν πετσέτες. Φυσικά δεν άλλαξαν σεντόνια. Πρωινό με περιορισμένες επιλογές

2026-05-22 • via Nuitee
N
Nikolay • family_with_children • ch
10
Family vacation
Pros:

We choose this hotel again and didn't regret it

2026-05-20 • via Nuitee
K
Kenichi • solo_traveller • jp
6
2026-05-17 • via Nuitee
S
Susan • extended_group • gb
10
Great location for up to get around in Downtown Manhattan
Pros:

Great Hotel, great location for us easy to get around, comfortable room. Staff great. Great breakfast hot & Cold food.

Cons:

Nothing

2026-05-16 • via Nuitee