Facilities

Meeting rooms
Full-service spa
Fitness facilities
Nature reserve
Express check-out
Arcade/game room
Comprehensive recycling policy
Health club
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Good breakfast
Cleanliness
Cons:
Mixed service quality
Maintenance issues in rooms
Lack of certain amenities like spa services

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
7.5
Service received mixed reviews with some guests praising it while others found it lacking in helpfulness and promptness.
Location
8.5
The hotel is located in close proximity to many key landmarks and public transport, which was highly appreciated by guests.
Room Quality
8.1
Rooms were spacious, comfortable, and well-equipped, although some guests mentioned maintenance issues.
Amenities
6.9
Mixed reviews on amenities, with some guests praising the gym and pool while others mentioned the lack of certain services like spa facilities.
Value for Money
6.6
Guests had mixed feelings about the value for money, with some finding it slightly expensive for the services provided.
Food and Beverage
8.3
Breakfast and restaurant services received positive feedback, with the variety and quality of food being highlighted.
Overall Experience
8.3
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 02:16

Property Description

Indulge in a luxurious escape at JW Marriott Hotel Sanya Dadonghai Bay, where breathtaking surroundings meet unmatched comfort.

Rejuvenating Spa Experience
Relax at our full-service spa, offering massages, body treatments, and rejuvenating facials. Let our skilled therapists melt your stress away in a tranquil environment designed for pure relaxation.

Culinary Delights
Savor international cuisine at JW Kitchen or order 24-hour room service for a cozy in-room dining experience. With various dining options, including a poolside bar, snacks, and daily buffet breakfasts, your taste buds will be thoroughly delighted.

Recreational Amenities
Dive into leisure with 3 stunning outdoor swimming pools, a modern health club, and an arcade/game room to keep everyone entertained. Our complimentary area shuttle makes exploring nearby attractions effortless.

Elevate your vacation experience by booking your stay with us today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Location

Guest Reviews

8.6
Based on 75 reviews
Cleanliness: 8
Service: 7.5
Location: 8.5
Room Quality: 8.1
Amenities: 6.9
Value for Money: 6.6
Food and Beverage: 8.3
Overall Experience: 8.3
H
Henry • family
10
Pros:

Excellent accommodations with a close proximity to beaches and restaurants.

2024-11-08 • via Nuitee
H
Henry • family
10
Pros:

We loved the size of the hotel and its luxury amenties. Truly world class excellence.

2024-05-27 • via Nuitee
J
Jacob
4
Pros:

Room was not as described/pictured on Expedia (family room, there wasnt even a desk to work at).
Staff were unable to communicate in English.
Staff attempted to charge for breakfast that was included with booking.
While the facilities are nice, the overall experience was unbecoming of the JW Marriott brand.

2024-03-24 • via Nuitee
L
Lan
10
Amazing hotel
Pros:

A nice resort with amazing facilities. We enjoyed the stay

2024-01-22 • via Nuitee
S
Shaun Young • family
10
Pros:

It was great. Thx

2023-04-07 • via Nuitee
V
Verified traveler
10
Third time and still Love it
Pros:

My third time at this property - still very impressed. Location is on a beautiful sandy beach coast line, with lovely blue water. My room with balcony offered a sweeping view of the ocean, and the bed was very comfortable, and overall quality very good. Thanks to the staff as well, for their support and service, keeping me happy and safe, the whole stay. Back again soon. A+++

2021-08-12 • via Nuitee
C
Carlos E.
8
Muy recomendable para viaje con Familia
Pros:

Nos fue muy bien en general! En el desayuno podrían mejorar un poco en la estación de los huevos al gusto.
omelets y huevos fritos muy crudos!

Es una lastima que el hotel no tenga playa, ya que para nosotros es prioridad cuando viajamos al mar.

2021-05-09 • via Nuitee
P
pingping
10
Pros:

前台服务人员邓萍服务周到，热情细致

2021-04-16 • via Nuitee
I
I
6
Good hotel with frustrating avoidable issues
Pros:

The Premier Room Premier Sea View was only available if you went out to the balcony. I understand sea view is often in the general direction of the sea but a Premier sea view suggests something special and as the room was not cheap we were not impressed. The staff changed our room to Executive with full sea view for Rmb200 more per night but this included use of the Executive area where drinks, snacks and a simple dinner were included. We were happy with this deal. Breakfast buffet is huge but the western items by the egg station, such as bacon, beans, tomatoes, mushrooms etc were cold. Also the pancakes and waffles were stone cold unless there when being made. We thought it may just be an off day but on the 2nd day with great omelette and cold sides we mentioned this and the next day they added heat lamps over the food. It helped a little and the food was then lukewarm. The staff fussed over us each morning but as I said this really is something that affects all guests. Chinese guests would never accept anything other than fresh food. The staff ttied their best. We paid Rmb300 each for Christmas dinner but it was very disappointing. There was Turkey and Ham but no vegetables, not even potatoes. The meat was just added to the traditional evening buffet so we spent $100 to get some Turkey and Ham. Finally, the pool is great but is in shadow after lunchtime. At the end of the day this may be a Marriott but it is a Chinese hotel. Super staff let down by avoidable issues. V.Clean

2020-12-29 • via Nuitee
M
Melinda • partner
8
Pros:

It was very nice. Our room was big and comfortable. A large tub besides the shower was nice.
Since it is a Western hotel there were a few English news station and HBO.
Disappointed that there was not a beach to walk directly onto from the hotel. The pool area was very nice and big.
The breakfast buffet was awesome! We liked the large variety of food both Western and Chinese.
It is a very nice hotel! JW Marriott didn't disappoint us!

2020-05-04 • via Nuitee
V
Verified traveler
10
Pros:

完美的体验！

2020-01-30 • via Nuitee
V
Verified traveler
10
Pros:

PERFECT!

2020-01-30 • via Nuitee
V
Verified traveler
4
Pros:

I’m a premium business globe trotter and I booked with high expectations of JW with myself Staying in a single bed with my family in other 2 rooms. Although Service was satisfactory, the room furniture has aged with Low premium experience. Aside, air conditioning is disappointing which malfunctions in middle of night and This happened to all 3 rooms. Further, Hotel beverage and cafe is ridiculously high with a standard sandwich at 10usd and an ice cream at 5usd. I don’t mind paying for quality but the prices defied business logic unexpected from a global hotel operator. I question if there is a global quality audit carried out.

2020-01-12 • via Nuitee
M
MEILING
8
Pros:

櫃檯辦理入住手續實在是慢...

2020-01-10 • via Nuitee
V
Verified traveler
6
國際品牌美中不足
Pros:

國際品牌酒店舒適整潔及服務態度,但安排酒店景觀太開揚,私穩度低. 加上自助餐食物雖然種類多,但不太好吃. 而且酒店位置不太方便, 又沒有免費按駁車出市中心, 比較美中不足.

2019-11-29 • via Nuitee
C
Chan
10
Beautiful hotel
Pros:

Very beautiful property! The service of the staff is good. Except for the F&B staff need to improve on the attentiveness. Need to ask for coffee/tea during breakfast. Suggest making it self-service. Front Office staff Kelly is very helpful!

2019-11-26 • via Nuitee
V
Verified traveler
10
Will look to stay again
Pros:

Great location, great and well maintained property.

2019-11-18 • via Nuitee
V
Verified traveler • friends
10
Pros:

We enjoyed our stay in the hotel and everything was wonderful

2019-11-06 • via Nuitee
V
Verified traveler • partner
8
Pros:

都幾多設施用，spa幾舒服，因為旅行途中有d小意外，半夜落去reception問front desk邊度有藥賣有醫院，都好熱心答我，同埋都肯幫我買一d旅遊景點嘅門票同介紹我有咩好食，而房間都幾大幾好住

2019-11-02 • via Nuitee
V
Verified traveler • family
10
Pros:

員工服務態度很好早餐種類很多。不過房間廁所有異味，不過房間整理得10分整潔，而且風景都10分良好，大致上都很滿意

2019-10-21 • via Nuitee