Four Points by Sheraton Puchong

Hotels
•
Four Points by Sheraton
8.3 (1044 reviews)
1201, Tower 3, Puchong Financial Corporate Centre (PFCC), Jalan Puteri 1/2, Bandar Puteri , Puchong , my

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Low quality bedding and pillows
Renovations ongoing
Breakfast quality issues

Categories

Cleanliness
7.96
Some reviews mentioned cleanliness, but complaints about leaks and renovations lowered the score.
Service
9.13
Staff are often described as friendly and helpful, providing a warm welcome.
Location
9.17
Great location with many nearby amenities such as restaurants and shops.
Room Quality
7.12
Low quality bedding was reported, and some rooms are described as aged.
Amenities
8.15
Amenities are generally good, but renovations were mentioned affecting comfort.
Value for Money
8.61
Many guests felt they received good value, although some expressed concerns about the breakfast quality.
Food and Beverage
7.66
Concerns about the breakfast spread and issues with room service orders affected the rating.
Overall Experience
8.63
Despite some issues, most guests state they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 06:47

Property Description

Four Points by Sheraton Puchong offers elegant and modern accommodation in Puchong Financial Corporate Centre. Luxurious Rooms, Convenient Services, and Tantalizing Dining options make it the perfect choice for business and leisure travelers alike. Book your stay now to experience a seamless blend of comfort and sophistication.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Food and beverage services at this property are available for dine-in with strict guidelines measures.

The property is currently undergoing rooms renovation until mid-February 2027. We appreciate your understanding and apologize for any inconvenience caused. For further queries, please contact the property directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for MYR 120 per person per night when using an existing bed.
    People 7 years old and over stay for MYR 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1044 reviews
Cleanliness: 7.96
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.63
H
HISHAM • solo_traveller • my
7
Great experience with excellent service and a relaxing atmosphere, but the bed was not comfortable.
Pros:

good

Cons:

room

2026-07-22 • via Nuitee
M
Mr Dharmalingam • solo_traveller • my
10
2026-07-22 • via Nuitee
P
Poh Peng • family_with_children • my
8
2026-07-20 • via Nuitee
A
Abdul • extended_group • my
6
Nothing impressive to talk about
Pros:

Bed was comfy and room service food were good and generous in portions.

Cons:

I was not informed aware that this hotel was under revocation, else I would have booked another place. When i called to inform that I would be late checking in at 6pm instead of 5pm, the room was not even ready. Imagine if i came early at 3pm. The room looks rundown and old, TV very difficult to navigate with limited channel, power socket near bed were not able to use until maintenance came with adaptor to sort it out. Pool with a breathtaking view of an old building which was soo pity to see. Breakfast was moderate, nothing to talk about with limited selection. I could find better food and choices nearby your hotel. Overall, i felt it was a waste of money and my time staying there.

2026-07-19 • via Nuitee
M
Mateusz • solo_traveller • ch
8
2026-07-18 • via Nuitee
S
Siew Chue • solo_traveller • my
9
2026-07-07 • via Nuitee
S
Siew Chue • solo_traveller • my
9
Recommended
Pros:

Good Location

Cons:

Clean

2026-07-07 • via Nuitee
K
Kok Khen • couple • my
9
2026-07-06 • via Nuitee
O
Onnie • solo_traveller • sg
6
Need to improvise the pillows and check the bidet, to keep the toilet dry and we dnt get wet too.
Pros:

Nice bed and clean room

Cons:

Pillows not comfy, bidet leaked badly.

2026-07-05 • via Nuitee
L
Lydia Fiza • extended_group • my
10
2026-07-04 • via Nuitee
P
PEY XIAN • solo_traveller • my
3
Cons:

shower place should have extra rak for putting my own bathing tools, and the room light too dark...should have more extra lights

2026-07-04 • via Nuitee
V
Valerio F. • solo_traveller • it
9
Ottima scelta se dovete soggiornare a Puchong
Pros:

Staff molto disponibile. Ho dovuto cambiare la mia prenotazione in corso d'opera e si sono dimostrati attenti e orientati alla soddisfazione del cliente.

Cons:

Nell'hotel è in corso una riqualifica di alcuni piani. Non è nulla di grave ma si avverte un po' il senso di "lavori in corso".

2026-07-04 • via Nuitee
S
Steven • couple • ca
8
Comfortable stay
Pros:

Stayed here for a concert at Bukit Jalil and was a good location with food options around. Reasonably close to the LRT. Room was comfortable and clean.

2026-06-28 • via Nuitee
P
PINK • couple • my
10
2026-06-24 • via Nuitee
C
Chiang Tong • couple • my
9
Good convenient hotel
Pros:

Easy to reach. Close to eateries and shopping areas. Bed is comfortable and air conditioning works well.

Cons:

Bath towels look a bit outdated. Breakfast buffet not enough varieties.

2026-06-22 • via Nuitee
T
TEH • extended_group • my
10
2026-06-19 • via Nuitee
Y
yoong • couple • my
7
2026-06-15 • via Nuitee
T
Thiam chin • couple • my
8
2026-06-14 • via Nuitee
T
Tan • solo_traveller • my
4
Cons:

very noisy, i still can hear people singing in my room at 2am. the sound insulation is very poor, im staying at 3rd floor.

2026-06-08 • via Nuitee
K
Kazuhisa • solo_traveller • jp
6
観光で泊まる場所ではない
Pros:

朝食

Cons:

場所

2026-06-07 • via Nuitee