Four Points by Sheraton Puchong

Hotels
•
Four Points by Sheraton
8.3 (1014 reviews)
1201, Tower 3, Puchong Financial Corporate Centre (PFCC), Jalan Puteri 1/2, Bandar Puteri , Puchong , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Low quality bedding and pillows
Renovations ongoing
Breakfast quality issues

Categories

Cleanliness
7.96
Some reviews mentioned cleanliness, but complaints about leaks and renovations lowered the score.
Service
9.13
Staff are often described as friendly and helpful, providing a warm welcome.
Location
9.17
Great location with many nearby amenities such as restaurants and shops.
Room Quality
7.12
Low quality bedding was reported, and some rooms are described as aged.
Amenities
8.15
Amenities are generally good, but renovations were mentioned affecting comfort.
Value for Money
8.61
Many guests felt they received good value, although some expressed concerns about the breakfast quality.
Food and Beverage
7.66
Concerns about the breakfast spread and issues with room service orders affected the rating.
Overall Experience
8.63
Despite some issues, most guests state they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 06:47

Property Description

Four Points by Sheraton Puchong offers elegant and modern accommodation in Puchong Financial Corporate Centre. Luxurious Rooms, Convenient Services, and Tantalizing Dining options make it the perfect choice for business and leisure travelers alike. Book your stay now to experience a seamless blend of comfort and sophistication.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Food and beverage services at this property are available for dine-in with strict guidelines measures.

The property is currently undergoing rooms renovation until mid-February 2027. We appreciate your understanding and apologize for any inconvenience caused. For further queries, please contact the property directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for MYR 120 per person per night when using an existing bed.
    People 7 years old and over stay for MYR 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1014 reviews
Cleanliness: 7.96
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.63
M
Mei Shan • solo_traveller • sg
9
2026-05-02 • via Nuitee
K
Kee • couple • sg
9
2026-05-01 • via Nuitee
C
Candice • extended_group • sg
6
basic
Pros:

The housekeeping staff, Fahim did a great job. he was attentive the cleaning instructions that I told him.

Cons:

The room was basic and there is not enough tables to place my laptop bag and bag.

2026-04-27 • via Nuitee
K
kim Voon • family_with_children • my
10
Pros:

干净

Cons:

电梯好热

2026-04-26 • via Nuitee
R
RAYMOND • solo_traveller • id
7
Pros:

Location is great

Cons:

Hotel a bit old

2026-04-25 • via Nuitee
T
Team kim • solo_traveller • my
10
Pros:

非常好

2026-04-25 • via Nuitee
A
Ahmad Emmyl • couple • my
9
Satisfied
Pros:

Receptionist was attentive and staff’s friendly. Room clean and worth the price

Cons:

Just only the parking a bit outskirt from hotel lobby

2026-04-24 • via Nuitee
D
Daniel • solo_traveller • my
10
2026-04-21 • via Nuitee
L
Lin • extended_group • cn
6
Cons:

The way waiter talking to my guest was rude.

2026-04-17 • via Nuitee
L
Lin • couple • cn
6
Cons:

The waiter was rude

2026-04-17 • via Nuitee
B
Bing Hing • couple • sg
9
2026-04-16 • via Nuitee
B
Bing Hing • couple • sg
8
2026-04-16 • via Nuitee
J
John • couple • sg
10
Greatly proud.
Pros:

Dear Management Team of Four Points by Sheraton Puchong,


I hope this email finds you well.
I am writing to express my sincere appreciation for the excellent service I received during my recent stay at Four Points by Sheraton Puchong. Overall, my vacation experience at your hotel was truly pleasant, comfortable, and memorable, thanks to the professionalism and dedication of your staff.
I would like to especially commend Miss Parames for her outstanding professionalism, dedication, and exceptional sense of duty. Throughout my stay, she consistently demonstrated a high level of courtesy, efficiency, and genuine care for guests. Her attentiveness, calm professionalism, and willingness to go the extra mile made a significant positive impact on my experience at the hotel.
Miss Parames represents the true spirit of hospitality and reflects the high standards of service that Four Points by Sheraton is known for. Please extend my heartfelt thanks to her and also to the entire team for their hard work and excellent service.
Thank you once again for making my stay such a wonderful one. I look forward to returning to Four Points by Sheraton Puchong in the future and will gladly recommend your hotel to others.
Warm regards,

Thanks 
John Pui
373419360 (Bonvoy Member )
jonpeili@hotmail.com

2026-04-14 • via Nuitee
L
Lin • solo_traveller • jp
9
もう一回宿泊する
Pros:

朝食は美味しい、周辺も店が多くて便利です。

2026-04-13 • via Nuitee
L
LIDYA • family_with_children • my
8
2026-04-12 • via Nuitee
K
Kee • solo_traveller • sg
10
2026-04-12 • via Nuitee
T
Trivedi • extended_group • in
9
Pros:

Overall it was good

Cons:

Some Indian Breakfast items should be added. Indian Masala tea should also be included

2026-04-06 • via Nuitee
M
Mark • extended_group • sg
9
2026-04-05 • via Nuitee
D
Dana • family_with_children • my
10
2026-03-30 • via Nuitee
A
ASHVIN BENILDUS • family_with_children • my
9
Pros:

Room
Staff
Pool
Facilities

Cons:

Aircon takes too long to get cool and shower is not long to gft hot

2026-03-29 • via Nuitee