Hotel Castropol

Hotels
•
Independent
8.8 (108 reviews)
Av. Pino Suarez, 58, Col. Centro, Del. Cuauhtemoc, Mexico City, CDMX, 06090 , Mexico City , MX
52-55-55221920

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Breakfast payment issue

Categories

Cleanliness
8.8
Room was spacious and clean.
Service
9.3
Staff were friendly and answered all questions I had.
Location
8.8
Muy buen Hotel buena Ubicación.
Room Quality
8.8
Room was spacious and clean.
Amenities
8.8
Standard quality for this hotel tier.
Value for Money
8.8
Standard quality for this hotel tier.
Food and Beverage
8.3
Only thing, you can't pay for breakfast if you don't book breakfast at time of booking.
Overall Experience
8.8
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:11

Property Description

Discover the vibrant heart of Mexico City at Hotel Castropol, your ideal urban retreat.

Convenient Amenities
Enjoy the ease of complimentary wireless internet access and 24-hour concierge services to enhance your stay. With our vending machine and room service options, comfort is just a call away.

Culinary Delights
Savor delicious meals at Maragatos, featuring a cozy bar/lounge. For those on the go, indulge in cooked-to-order breakfasts available for a small fee.

Modern Comforts
Relax in one of our 80 well-appointed guestrooms, complete with flat-screen TVs and private bathrooms stocked with complimentary toiletries. Enjoy the added convenience of free valet parking and laundry services.

Embrace the essence of Mexico City—book your getaway at Hotel Castropol today!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 108 reviews
Cleanliness: 8.8
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
D
david
8
Pros:

Staff were friendly and answered all questions I had. Room was spacious and clean. Only thing, you can't pay for breakfast of you don't book breakfast at time of booking

2025-10-01 • via Nuitee
M
Mark
10
Pros:

Very nice hotel.

2025-09-26 • via Nuitee
J
Juan
10
Pros:

Muy buen Hotel buena Ubicación

2025-08-25 • via Nuitee
H
Homero • friends
8
Pros:

Limpio, comodo, economico.
Restaurante bueno

2025-07-01 • via Nuitee
R
Roman B
10
Pros:

Clean and friendly reception

2025-06-21 • via Nuitee
A
Alein
10
Pros:

Ça fait plus de 10 ans que je vais à cet hôtel et j’apprécie le service à la clientèle, l’emplacement del hôtel or les matelas commencent à être un peu usées.

2025-05-31 • via Nuitee
A
Anatolia • family
10
Pros:

People was so great very kind always ready to serve

2025-05-14 • via Nuitee
W
WICKENSON
6
Pros:

Place is clean very convenient to restaurant but the hotel have ice no ice machine
no air conditioning no fridge no microwave the view was terrible

2025-05-13 • via Nuitee
M
Miho
10
Pros:

Everything is so close! The room is clean and the staff were very friendly. The subway is a minute away and the bus stop as well.

2025-04-05 • via Nuitee
M
Mario
8
Pros:

Fare

2025-03-25 • via Nuitee
R
RODOLFO
8
Pros:

During the night we were listening moisés like washers. That is what we did not like.

2025-03-21 • via Nuitee
C
Claudia Marín • family
10
Pros:

Excelente ubicación y trato del staff.

2025-03-11 • via Nuitee
P
philip • family
8
Pros:

Perfect location for a base to explore Mexico city. Subway access less than 200 feet from the front door, so all of Mexico city is just a few stops away!

2025-02-10 • via Nuitee
S
Sofia
8
Pros:

It is in a good location. Easy access to the subway and food options.

2025-02-02 • via Nuitee
J
José
10
Pros:

Un buen lugar para quedarse.

2025-01-31 • via Nuitee
L
Linda • family
10
Pros:

Very accommodating

2024-11-30 • via Nuitee
J
Jose • family
8
Pros:

I stay for 4 days in October 2024 no problem everything was excellent, but my last stay for one night on November 4 the room was not as clean as the nights before, I request to change the ventilator to be change because it was doing noises that prevent me to have a good night sleep, and the problem was not solve

2024-11-06 • via Nuitee
E
Elva • partner
8
Pros:

me molesto la unidad del aire, estuvo asiendo mucho ruido toda la noche , muy molesto., la otra cosa no me gusto el parkeadero
lo que si me gusto fue el trato delos empleados, la ubicación y la limpieza

2024-09-04 • via Nuitee
A
Ann
10
Good, reasonably-priced option for the center
Pros:

This was my 2nd stay here. Both times the staff have arranged a driver for me to go to the airport for a very early flight. So that is a reliable service with a safe and punctual driver.

2024-09-03 • via Nuitee
C
Cristina • family
10
Pros:

Me gustó se podía ir caminando a varias partes mucho que comer a su alrededor y de compras no se diga mucho comercio

2024-08-04 • via Nuitee