Hotel La Joya

Convenient to two bus stations and Mi Teleferico. Close to restaurants, shops, and markets. Safe and secure, bustling neighborhood.
Great staff!

Convenient location, easy food shopping nearby, warm shower, comfortable bed, welcoming employee and owner. CLEAN

Increíble la atención, la solidaridad y empatía de todos en el hotel. Está en una ubicación donde puedes llegar a distintos sitios a pie, aunque pasan prácticamente todos los medios de transporte. Hay farmacias y puestos de comida saliendo, así que no hay de qué preocuparse.

First of all I did not stay because the cab driver told me the hotel was inoperable for the last 6 or 7 months. He took me there to the hotel to see and there were no lights on at all. Terrible. I would not recommend this hotdl to my worst enemie.

Péssima, o WC estava entupido, o serviço de limpeza não existe, em alguns quartos não pega internet, o desaiuno é muito simples....

They BENT OVER BACKWARDS, to help and please us, Even to the point of loaning me the kitchen to cook a soup for my wife who was not feeling well.

very bad service very dirty rooms the bathroom covered a bad experience

Hotel located close to red line cable car, cemetery and bus terminal. Friendly staff.

Besides two people at the front desk who were nice, the rest was bad. They only want you for your money, and you feel that way. Hair in the sink and shower. Minimalist breakfast with no choice at all (you either have breakfast or you don't). I'm rather tall and had to pay extra for a queen bed. I mentioned it as a preference that I had already paid for and they had it available, but refused to give it to me unless I paid more. Simply keep away.

Online it said there was wifi in the room... well there wasn't. Apart from that it was ok and quite cheap.

I paid for a room for one person with a queen bed for 9 nights. When I checked in, despite having clear documentation of my purchase, and a translator with me, I was denied what I had already paid for. I was told that I would have to pay more if my translator were allowed upstairs, although I was given a room with 2 single beds, I was also told that I would have to pay twice as much as I had already paid, to get what I already paid for, a queen bed. The hotel wasn't nearly full, and they could have easily given me the queen bed, but they, especially Luz, the granddaughter of the owner, were determined to get more money from me. It also seemed to annoy them that I had a local with me that understood the situation and attempted to advocate for me. They told me that I needed to leave them the room key so that they could clean the room, which I did after cautiously removing my belongings. After returning, I was told that my key was missing, and they were quite persistent about getting more money from me, because how else could it go missing if not my fault??? Although somehow the room was clean and empty of my things.... I was thoroughly sick of all the shenanigans, including standing in 8" of trap water to take a shower, and I expressed that all I wanted was to check out without paying more, Then they had to send someone up to make sure the remote control was there!! i stayed 2 of 9 nights and never got any refund, but didn't pay more either, beware of scammers!!

La Paz is quite ugly in general. In the middle of the dirt and chaos, Hotel La Joya stuck out as what appeared to be the nicest place one could find in the area. The breakfast area is nice with good views of the city while the staff and owners were pleasant, helpful, and spoke great English.

I suffered from altitude sickness my first day, and the staff were very helpful, bringing me maté de coca and sorojchi pills. Thanks to their care, I was able to take a 3-hour walking tour of La Paz the next day!

We made some requests to the hotel staffs, then they were willing to answer our requests. The hotel room cleanliness is so-so.

I had a great experience here, the girls at the desk speak English and are very helpful to show you how to get where you want to go. A saviour for me as my Spanish is horrible. They are available 24 hours, I arrived at 4:30am from the night bus, rang the doorbell and they let me in and checked me in. The hotel itself is old and worn, but has big rooms and bathrooms, hot water with good pressure, good wifi in the room, and a good basic free breakfast with eggs, bread, coffee and juice. It's a lively neighborhood, 10 minutes walk to San Fran square, main bus terminal and red line telefirico. 5 minute walk to a great little cafe called Tia Gladys at Ave Illampu and calle Santa Cruz. Expect bs40 from the airport and bs80 to go back to the airport

La zona no nos gustó. El hotel dice tener restaurante y al llegar me dijeron que no tenían.