Amaris Hotel Gorontalo

Hotels
•
Amaris
7.5 (47 reviews)
Jl. Sultan Botutihe No. 37 , Gorontalo , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
First aid kit available
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Nice breakfast
Good location
Cons:
No jug in the room

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, with minor maintenance issues mentioned.
Amenities
7.2
Satisfactory amenities with some guests highlighting the gym and pool, while noting the lack of spa services.
Value for Money
6.9
Mixed reviews on price, some felt it was high for services offered while others found it reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received with some suggestions for more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 08:20

Property Description

Convenient Location
Situated right in front of Mall Gorontalo Shopping Centre, Amaris Hotel Gorontalo offers modern accommodation for guests looking for comfort and convenience.

Comfortable Rooms
Each room is equipped with essential amenities such as a TV, air conditioning, and a private bathroom with complimentary toiletries. Guests can also enjoy the convenience of a desk, safety deposit box, and cozy bed linen during their stay.

Dining Experience
Indulge in delicious Indonesian dishes served at the on-site A Express Restaurant for breakfast and dinner.

Experience a seamless stay with 24-hour front desk assistance and complimentary WiFi and parking. Book your stay at Amaris Hotel Gorontalo for a memorable and hassle-free visit.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GTO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    Children 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.5
Based on 47 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
Agus Alex • family_with_children • id
8
2026-01-10 • via Nuitee
D
Douglas • extended_group • us
5
2026-01-07 • via Nuitee
B
Burrows • group • au
8
Very good
Pros:

Nice breakfast. Good location.

Cons:

it would have been nice to have a jug in the room.

2025-03-09 • via Nuitee
F
Florian • solo traveller • de
8
Probably the best hotel in Gorontalo
Pros:

Friendly staff and free drinking water provided
Decent breakfast buffet
Good location in the city

Cons:

The furniture in the room is quite worn for a hotel and needs to be replaced.
Awkward stains on bed sheets

2024-12-14 • via Nuitee
R
Rama • solo traveller • qa
7
Good
2024-11-01 • via Nuitee
J
Jeanmichel • family with young children • id
8
good value for the money
Pros:

The hotel was alright. There was a very large group of young people/workers. It took a couple of nights to get everyone quiet at the floor.

Cons:

Non smoking policy was not enforced on my floor. The internet is very slow, really poor. The internet for the meeting rooms was OK, different network.

2024-10-27 • via Nuitee
M
Merryl • family with young children • fr
10
A good place to stay in Gorontalo
Pros:

Central, the team was very kind ans helpful.

Cons:

All was perfect

2024-09-08 • via Nuitee
A
Aga • family with young children • id
6
Pleasant
Pros:

reasonable price.We were late check-in nearly midnight unfortunately the were building contruction beside our room which they worked untill at the small hours of the day so noisy.

Cons:

Wifi didn't work well

2024-08-17 • via Nuitee
M
Marie • group • fr
7
A nice break during our travel.
Pros:

It was nice to have a good rest after the ferry from Tongian. The breakfast was very good and diversified

Cons:

The laundry was not so clean and the free water made us sick.

2024-07-30 • via Nuitee
S
Selvya • review category business travellers • id
8
Very good
2024-05-27 • via Nuitee
K
Koster • family with young children • nl
9
Superb
Pros:

Nice IBIS budget style hotel.Very tasty breakfast

Cons:

none

2024-02-05 • via Nuitee
M
Mohammad • young couple • my
8
Excellent
Pros:

Location and value for money

2023-12-10 • via Nuitee
A
Alex • family with young children • de
7
Good
2023-10-17 • via Nuitee
L
Lotte • young couple • de
7
Good
2023-10-07 • via Nuitee
R
Robert • solo traveller • ca
9
My stay very enjoyable and the entire staff was very friendly.
Pros:

The staff was super friendly and helpful. Not all of the staff spoke English but translate apps we were always able to get to a solution or simply provide information.

Cons:

The only thing I didn't like was that they didn't have fresh juice for breakfast.

2023-09-22 • via Nuitee
M
Maas • young couple • nl
6
Pleasant
Pros:

The staff was very friendly.

Cons:

There were blood stains in the sheets and the bed smelled like smoke.

2023-09-15 • via Nuitee
E
Elsa • young couple • nl
8
Good place to stay in Gorontalo
Pros:

- Good location
- Friendly staff
- Breakfast was very big (buffet style)
- The room and bathroom were clean

Cons:

- The room smelled a bit like someone had been smoking in there but after opening the window we did not notice the smell again.

2023-07-30 • via Nuitee
P
Prasetio • review category business travellers • id
9
Superb
2023-06-28 • via Nuitee
B
Burrows • group • au
9
Very enjoyable stay. Friendly and helpful staff. Id stay there again.
Pros:

Excellent variety, both western and Indonesian.

Cons:

If there was a kettle to make own tea or coffee it would have been nice,
.

2023-03-28 • via Nuitee
C
Catharina • review category business travellers • id
5
Passable
2023-03-17 • via Nuitee