J Suites Hotel

Hotels
7.8 (914 reviews)
Lot 3762-3763 & Lot 3766-3769, Jalan Kota Lama , Kuala Terengganu , my

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Friendly service
Comfortable bed
Cons:
Room size limitations
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.86
Some reviews mentioned cleanliness issues such as poor odors and dirty floors.
Service
8.83
Many reviews highlighted good service and helpful staff.
Location
8.87
The hotel is conveniently located near town, making it easy for guests to access amenities.
Room Quality
7.02
Many guests felt rooms were smaller than expected and had various limitations.
Amenities
7.55
Basic amenities were present, but some guests remarked on the lack of certain facilities.
Value for Money
7.61
Value perceived as average; some guests felt the cost was not justified.
Food and Beverage
7.36
Reviews indicated limited food and beverage options and additional steps needed to obtain them.
Overall Experience
8.33
Overall positive sentiment, but with several caveats regarding cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:27

Property Description

Convenient Location
J Suites Hotel is centrally located, making it easy to explore popular attractions such as Kuala Terengganu Turtle Sculpture and Kuala Terengganu Waterfront within walking distance.

Modern Amenities
Enjoy comfortable stays in air-conditioned rooms equipped with flat-screen TVs, coffee/tea making facilities, and complimentary bottled water. The hotel also offers free WiFi throughout the property.

Exceptional Service
Our dedicated 24-hour front desk staff is available to assist you with luggage storage and tour arrangements, ensuring a hassle-free stay for all guests.

Ready to experience the best of Kuala Terengganu? Book your stay at J Suites Hotel now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Following the announcement by Malaysian Government, hotel will host and accept guests whom are categorized as “Low Risk” or “Casual Contact with No Symptoms” status in the MySejahtera application to mitigate the risk of Covid-19 infections and help to flatten the curve.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 914 reviews
Cleanliness: 6.86
Service: 8.83
Location: 8.87
Room Quality: 7.02
Amenities: 7.55
Value for Money: 7.61
Food and Beverage: 7.36
Overall Experience: 8.33
A
Ahmad Firdaus • family_with_children • my
4
2026-05-22 • via Nuitee
H
Hasnavi Jotthi • solo_traveller • my
10
2026-05-21 • via Nuitee
M
Mahamad Fadzil • couple • my
9
2026-05-19 • via Nuitee
E
Ezzuan • couple • my
8
2026-05-16 • via Nuitee
K
KianChung • couple • my
10
Pros:

location, parking, facilities

Cons:

sound of corridoor not that good, footstep is loud

2026-05-15 • via Nuitee
M
Mohd Zulilah • solo_traveller • my
8
I keep repeating staying here mainly because of it’s cleanliness especially the towel which was super clean like brand n
Pros:

Cleanliness

Cons:

Limited parking

2026-05-15 • via Nuitee
M
Mohd • solo_traveller • my
8
2026-05-15 • via Nuitee
J
Josephine • solo_traveller • my
6
2026-05-14 • via Nuitee
M
Mohd Azril • solo_traveller • my
10
2026-05-13 • via Nuitee
N
Nabilah • extended_group • my
8
2026-05-11 • via Nuitee
E
Eyrah • couple • my
7
so far okay worth money
Pros:

okay je
cuma bilik agak kecil
space utk solat ngam2 je

Cons:

sedikit bising
bunyi orang lalu lalang depan pintu

2026-05-09 • via Nuitee
N
Nurul • couple • my
10
-
Pros:

Murah dan selesa

Cons:

Parking

2026-05-08 • via Nuitee
A
Anthony • couple • my
9
2026-05-06 • via Nuitee
S
SARA • couple • my
4
Pros:

Hair dryer rosak , bilik tk betul2 kemas bnyk habuk . Tv pon biasa2 je .

2026-05-06 • via Nuitee
A
Anthony • couple • my
9
2026-05-06 • via Nuitee
G
guansheng • couple • my
10
2026-05-05 • via Nuitee
A
AnnaAshraf • solo_traveller • my
10
Pros:

Love the bed. Love the location. Love the facilities. The wifi connection superb

Cons:

The television channels and the television itself. It doesn't work on it. Other than that everything perfect

2026-05-05 • via Nuitee
T
Théo • couple • fr
10
2026-05-05 • via Nuitee
H
Haslida Mamat • family_with_children • my
5
No more repeat.
Pros:

Easy parking

Cons:

Once entered the lobby can smell very bad moldy oddur. Same also in room.

2026-05-04 • via Nuitee
N
Nooramelia • couple • my
9
2026-05-01 • via Nuitee