Ayla Bawadi Hotel & Mall

Hotels
Independent
9.2 (65 reviews)
Zayed Bin Sultan Street, Bawadi Mall Area, Mezyad, Al Ain, 222095 , Al Ain , AE

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Front entrance ramp
Health club
Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent service
Cons:
Limited spa services
Mixed perceptions on value for money
Desire for more food variety

Categories

Cleanliness
8.2
Guests consistently praised the cleanliness of the rooms and common areas.
Service
8.3
The hotel staff was highly commended for their professionalism, friendliness, and helpfulness.
Location
8.3
The hotel's location near Al Bawadi Mall was appreciated for its convenience and proximity to key attractions.
Room Quality
8
Guests found the rooms spacious, comfortable, and well-equipped, although minor maintenance issues were occasionally mentioned.
Amenities
7.6
The amenities, including the gym and pool, were generally satisfactory, but some guests wished for additional spa services.
Value for Money
6.9
Opinions varied on the value for money, with some guests feeling the price was on the higher side for the services offered.
Food and Beverage
7.6
The quality of breakfast and restaurant services received positive feedback, although a few guests desired more variety.
Overall Experience
8.3
The majority of guests had a highly positive experience and expressed a willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 18:23

Property Description

Relaxation at the Spa
Indulge in massages and unwind in the sauna at the hotel's spa.
Recreational Facilities
Enjoy the outdoor pool, health club, and other recreational amenities.
Culinary Delights
Experience dining at Sedra Restaurant, two coffee shops, and 24-hour room service.

Pamper yourself at TOP Ayla Bawadi Hotel & Mall, your luxurious retreat in Al Ain. Book your stay now for a blend of relaxation, recreation, and exquisite dining experiences.

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AAN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

9.2
Based on 65 reviews
Cleanliness: 8.2
Service: 8.3
Location: 8.3
Room Quality: 8
Amenities: 7.6
Value for Money: 6.9
Food and Beverage: 7.6
Overall Experience: 8.3
3
329eeeee Family
10
Good experience
Pros:

Our stay in Ayla Al Bawadi is so nice & memorable…
The room was so clean &the service is good… I need to appreciate specially the reception staff, they r so professional, polite & helpful….
Really good experience…
I loved to come again……………..

2025-06-01 via Tripadvisor
L
larochellep Friends getaway
10
Great hotel, excellent location & Service
Pros:

We are very satisfied staying in Ayla bawadi hotel.Reception staff is incredibly accommodating especially Ms.Rose thank you so much for the fast check in & Check out.place is very clean,convenient and close to the mall.and for sure we will recommend also to our friends.

2025-05-28 via Tripadvisor
M
mariama176 Family
6
Excellent Service and Great Location
Pros:

Thank you, Mustafa, for your excellent assistance during my visit to the hotel. He was friendly and very helpful, which made my stay even more enjoyable. I would love to come again. The hotel’s direct connection to Al Bawadi Mall is also a great convenience!

2025-05-24 via Tripadvisor
K
K5844KGmohammeds Solo travel
10
Amazing hotel
Pros:

The staff are amazing
Special thanks to Yadav and the other staff as well ,they were very helpful
…………………………………………………………………………………………………………………………………………………………………………………..…………………………………………………………………………………………………………………………………..

2025-03-10 via Tripadvisor
S
sandrexv Family
10
The greatest woman employee
Pros:

Hi rose Your work is frequently cited as a model of excellence for the team. You demonstrate high level of proficiency and knowledge in your work, resulting in superior quality outcomes.” The quality of your work is outstanding and consistently exceeds expectation

2025-02-26 via Tripadvisor
A
abrahimy2025 Solo travel
10
Mr Amir at the Ayla Bawadi is outstanding staff. I will stay again
Pros:

This was my second time stay at the Ayla Bawadi hotel. I enjoyed my room, breakfast, and the connection to the Mall. The hotel staff was friendly but I must mention Mr Amir at the reception was made my reservation and made my stay very comfortable. He is very professional in his work and knows his job very well. Because of him I came second time to this hotel. He is very active and without wasting time he handles a lot of groups coming into the hotel handle everyone very efficiently. He deserves acknowledgement.
I am planning to visit Al Ain and stay in the hotel again next month.

2025-02-26 via Tripadvisor
N
NorthStar52621605523 Solo travel
10
Wonderful experience
Pros:

the staff was friendly especially Ms. Rose. the room was beyond comfortable. The room was spacious and comfortable, and the amenities were top notch. i recommend the hotel to all especially traveling with your love ones.. more power to your hotel

2025-02-26 via Tripadvisor
V
vinuss2025 Couples
10
i love to stay in ayla is a great experience speacially rose the staff receptionist she is beautiful
Pros:

i love all staff speacially rose the receptionist she is beautiful and giving u great accomudating loving all the ambiance the food and room is super clean the toilet the sourounding all is soo nice is best hotel in al ain so better to stay all the time if i
visit i choose ayla hotel bawadi

2025-02-26 via Tripadvisor
V
Voyager60749936125 Friends getaway
10
Absolutely amazing experience
Pros:

I have enjoyed my stay here at the hotel,from the reception,to the security,house keeping and the staff in the hotel who made sure we get excellent meals.
Thank you so much,The services exceeded our expectation
Thank you so much and I look forward to seeing you again soon.

2025-02-26 via Tripadvisor
T
Tourist07476049472 Business
10
Thank you Mr Osama
Pros:

I would like to thank the hotel team members for their warm hospitality, led by Mr. Osama. He received me warmly and provided me with the best services. Thank you very much, Mr. Osama. It was a great experience and from now on it will be my favorite hotel in Al Ain. Thank you very much

2025-01-17 via Tripadvisor
M
mubarakaZ3931OS Solo travel
10
Good experience
Pros:

One of the best hotels around. Good locations, comfy rooms at good price. Very considerate and friendly staff (esp. the receptionist Ms. Imane), good restaurant service although with limited food options, good housekeeping service. Definitely recommended.

2024-10-28 via Tripadvisor
R
ronalynl963 Friends getaway
10
Receptionist Jean Rose of bawadi she is very nice,very helpful and very profesional🤍❤️
Pros:

Very helpful and kind staff.Good service.Nice and extremely clean rooms.Highly recommendable hotel❤️❤️the staff throughout the hotel were very professional,friendly and extremely helpful…We really do have a good stay in the hotel..

2024-08-16 via Tripadvisor
V
Venture643310 Friends getaway
10
Amazing stay
Pros:

The staff and the manager are very helpful and really nice they’re accommodating the price is reasonable and the room is very clean and it has hig space thank you for giving us excellent stay its very relaxing we stay in executive suite and its good for family we will definitely come back here :) God Bless you all we are very happy

2024-06-22 via Tripadvisor
A
abigaila651 Friends getaway
8
Friends get together
Pros:

Staffs are very accommodating to us when we come, the rooms are big enough for us friends to enjoy, everything is very clean, beds are very soft and nice to sleep well, washroom is clean…. They give us what we need like water that we requested..

2024-06-22 via Tripadvisor
N
noufalm751 Couples
10
Thanks
Pros:

We loved the location and the ambiance of the beautiful i historic hotel. We spent some time in the upstairs bar and enjoyed the views while sampling amazing drinks and appetizers. Our whole experience was memorable!

I would like to express my thanks to ms rose the

2024-06-14 via Tripadvisor
A
Angela
8
Pros:

Kettle was not cleaned
Needs more attention to cleaning tub
Toilet etc
Looks a bit dingy

2024-04-18 via Nuitee
G
Glen
6
Pros:

A few issues with the room which took a while to sort out, the bed was a double, not the queen we booked and breakfast was very poor.

2023-04-23 via Nuitee
J
justin
10
Pros:

Very clean. Nice location. Friendly staffs.

2022-04-27 via Nuitee
B
Bassam family
8
Pros:

Booked a room with two single beds. Got giving 1x Queen bed, asked to change it. Was told everything was booked and they didn't have anything left. But then contacted me the next day, and wanted to charge me 450 Dirhams to change.

2022-04-11 via Nuitee
N
Naome
10
Pros:

Im grateful to Rose and Roxanne (receptionist) They are friendly and very accomodating

2022-04-04 via Nuitee