DIAMOND INN & SUITES

Hotels
5.5 (244 reviews)
1600 Robinhood Road , Richmond , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Car hire
Fire extinguishers
Key card access
Television in common areas
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable beds
Cons:
Dirty rooms
Bad service
Safety concerns

Categories

Cleanliness
3.5
Multiple reviews mention dirty rooms and unclean facilities.
Service
6.5
Customer service was mentioned negatively, particularly with a disrespectful front desk.
Location
7.5
Positive mentions for nearby amenities and location convenience.
Room Quality
4
Issues with bugs, old facilities, and damaged items in the room.
Amenities
5.5
Limited amenities mentioned; some good reviews about the breakfast.
Value for Money
4.5
General sentiment suggests overpriced for quality once evident issues are noted.
Food and Beverage
8
Positive comments regarding breakfast but concerns about dining options.
Overall Experience
4.5
Mixed experiences with safety issues and overall dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:18

Property Description

Convenient Location
Located just a short distance from Greater Richmond Convention Centre and Virginia Commonwealth University School of the Arts, DIAMOND INN & SUITES offers a prime location for both business and leisure travelers.

Modern Amenities
Enjoy modern amenities such as free WiFi, a flat-screen TV, air conditioning, and a 24-hour front desk at our 2-star hotel. Whether you're here for work or relaxation, we have everything you need for a comfortable stay.

Explore Nearby Attractions
With the Museum of Confederacy and University Stadium just a few kilometers away, there's plenty to explore near DIAMOND INN & SUITES. Take advantage of our free private parking and car hire services to make the most of your visit.

Book your stay at DIAMOND INN & SUITES now for a memorable experience in Richmond!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.5
Based on 244 reviews
Cleanliness: 3.5
Service: 6.5
Location: 7.5
Room Quality: 4
Amenities: 5.5
Value for Money: 4.5
Food and Beverage: 8
Overall Experience: 4.5
S
Stefanie • solo_traveller • us
4
It was quiet and comfy
Pros:

Well it was quiet and the room was just what you need. Comfortable clean. I just stopped in for a nap from long drive.

Cons:

Parking wasn't the best. But that was 22 people staying in the wrong spot from the room.

2026-02-09 • via Nuitee
B
Barbara • solo_traveller • us
1
Awful
Pros:

Nothing

Cons:

No heat when we got to the room. Took forever to warm it up. Room was in dire need for renovations

2026-01-29 • via Nuitee
H
Hugo • extended_group • us
4
2026-01-19 • via Nuitee
B
Brian • solo_traveller • us
10
2026-01-19 • via Nuitee
B
Brian • solo_traveller • us
10
2026-01-19 • via Nuitee
D
David • couple • us
1
2026-01-14 • via Nuitee
A
Alejandro • solo_traveller • cr
8
Buenas ubicación.
Pros:

La ubicación.

Cons:

No habia jabón ni shampoo en la habitación.

2026-01-07 • via Nuitee
D
Delicia • solo_traveller • us
1
2026-01-04 • via Nuitee
A
Arlicia • solo_traveller • us
10
Pros:

Love it

2025-12-19 • via Nuitee
E
Eric • couple • us
3
2025-12-18 • via Nuitee
A
Arlicia • solo_traveller • us
10
Pros:

Loved it

2025-12-16 • via Nuitee
J
Jefferson • couple • us
2
Pros:

It was a quiet stay.

Cons:

No phone in room. Low sink water pressure. Curtains were ragged. Light fixture in bathroom falling off. Button on microwave inoperable. TV remote changes channel in one direction. Very few favorable movie channels. If I was a drug addict, I would've been right at home.

2025-12-14 • via Nuitee
L
Lavonte • couple • us
2
2025-12-04 • via Nuitee
M
Minnicks • couple • us
7
2025-12-04 • via Nuitee
R
Robinson • couple • us
1
Pros:

Gas station near

Cons:

Front desk man real bad attitude also demand me to not have guess also the disrespect 😤 towards me when im trying to get shower and food after long day of work will never ever go again!!!! didnt clean room or toilet bad smell...its worth $25 a week if i ask me...

2025-11-04 • via Nuitee
D
David • couple • us
8
2025-10-17 • via Nuitee
A
Annette • solo_traveller • us
7
Short stay
Pros:

Location. Budget friendly. Quiet

Cons:

TV didn't work.

2025-10-09 • via Nuitee
T
Tells • solo_traveller • us
3
Pros:

The beds were comfortable

Cons:

Bugs were in the bathroom and the floor was sticky for unknown reasons.

2025-10-06 • via Nuitee
M
Matthews • solo_traveller • us
9
2025-10-05 • via Nuitee
M
Mike
2
Pros:

Over priced for what it is

2025-09-27 • via Nuitee