LRH Viña del Mar and Convention Center

Hotels
•
Independent
7.2 (68 reviews)
Arlegui 273, Vina del Mar, Valparaiso, 2520000 , Vina del Mar , CL
56-32-2321500

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Facilities

Free breakfast
Newspapers in lobby (surcharge)
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Elevator
See all facilities

Review Highlights

Cons:
Old and stained carpets
Unsafe area for walking at night
Poor check-in service

Categories

Cleanliness
5.3
The review mentions old, stained carpets and dirty access roads, indicating a poor level of cleanliness.
Service
6.8
Issues with check-in processes and unreasonable guarantees negatively affect the perceived service quality.
Location
6.3
Walking at night feels unsafe, which is a significant concern for the location.
Room Quality
7.3
The review mentions old bathrooms from the 90s, reflecting a need for modernization.
Amenities
8.3
Amenities were not specifically mentioned but can be assumed to be adequate for the rating.
Value for Money
7.8
Expectations based on historical performance versus present condition lead to a moderate value perception.
Food and Beverage
8.3
Food and beverage quality isn't criticized, assumed to be standard for this hotel tier.
Overall Experience
7.5
Mixed feelings about the hotel with a nostalgic view but current poor condition leads to modest overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:40

Property Description

Discover the perfect getaway at Gala Hotel & Centro de Eventos, where comfort meets convenience in the heart of Viña del Mar.

Relax and Unwind
Enjoy breathtaking views from our terrace, while indulging in complimentary amenities like high-speed wireless internet access.

Delicious Dining Options
Savor delightful meals at our on-site coffee shop/cafe or unwind with your favorite drink at the bar/lounge. Don’t miss our daily complimentary buffet breakfast served fresh from 7:00 AM to 10:30 AM.

Ideal Location and Services
With attractions like Jardín Botánico Nacional just minutes away, explore the area effortlessly with our shuttle services. Enjoy luxury amenities, including a 24-hour front desk and business center conveniences.

Your perfect escape awaits—book your stay at Gala Hotel & Centro de Eventos now!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.2
Based on 68 reviews
Cleanliness: 5.3
Service: 6.8
Location: 6.3
Room Quality: 7.3
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 8.3
Overall Experience: 7.5
W
Washington Oswaldo • family_with_children • ec
9
Tranquila
Pros:

Servicio

Cons:

Bañera

2026-07-10 • via Nuitee
C
CAROLA • family_with_children • cl
5
Cons:

ubicación del hotel
debí pedir cambio de habitación
la habitación no tenia toallas

2026-07-10 • via Nuitee
A
Ana Maria • family_with_children • cl
8
2026-07-09 • via Nuitee
C
Cristian • solo_traveller • lt
10
2026-07-08 • via Nuitee
P
Priscilla • family_with_children • cl
10
Excelente estadia familiar
Pros:

El personal muy amable y atentos, nos respondieron todas las consultas que hicimos en distintos momentos de la estadia y fueron muy amables con mi hijo invitandolo a recorrer el lugar. El desayuno muy rico y completo. tienen buenas camaras para vigilar el estacionamiento. el restaurant y bar tienen buen horario para ir un ratito a la noche antes de domir y una vista hermosa. Definitivamente volveremos a quedarnos aqui.

Cons:

el papelito del QR del wifi no nos funcionó, pero nos dieron la contraseña en recepcion.

2026-07-07 • via Nuitee
R
Raúl • solo_traveller • cl
7
Pros:

La ubicación y la vista.

Cons:

Nos tuvimos que cambiar de habitación por mal olor.

2026-07-06 • via Nuitee
Y
Yildiz • solo_traveller • cl
10
2026-07-05 • via Nuitee
T
Tomas • solo_traveller • cl
7
2026-07-05 • via Nuitee
A
Angélica • family_with_children • cl
7
Bueno, acorde al precio
Pros:

Ubicación, desayuno

Cons:

Sistema de calefacción

2026-07-04 • via Nuitee
I
Iris • solo_traveller • cl
10
Pros:

La atención del personal

Cons:

La Tv, estaba con problema en su parlante, el audio

2026-07-04 • via Nuitee
R
Rodrigo • family_with_children • cl
9
BIEN
Pros:

Lugar, atención del personal.

Cons:

Camas muy mejorables, colchón muy blando

2026-07-03 • via Nuitee
R
Ricardo Cardenas Sarmiento • solo_traveller • co
8
Pros:

La Ubicación

Cons:

La Modernización

2026-07-03 • via Nuitee
Y
Yanina Julieth • couple • cl
8
Muy acogedora y el personal muy atento y agradable
Pros:

El trato del personal y las instalaciones limpias

Cons:

Quizás la entrada un poco escondida

2026-07-02 • via Nuitee
O
Oscar • family_with_children • co
10
Un lugar de paso
Pros:

La ubicación y atención

Cons:

Es un hotel muy viejo y no está bien aseado

2026-07-02 • via Nuitee
G
Gonzalez Martinez • solo_traveller • cl
7
2026-07-02 • via Nuitee
R
Roldan • solo_traveller • cl
10
Pros:

La ubicación y las dependencias

Cons:

El corte de agua que se produjo

2026-07-01 • via Nuitee
C
Carolina • family_with_children • cl
10
Excelente
Pros:

La atención, la sala de juegos y el desayuno

Cons:

La entrada x calle arlegui un poco sucio y con personas durmiendo en ese pasaje

2026-07-01 • via Nuitee
C
colarte • couple • cl
7
Pros:

Infraestructura y limpieza

Cons:

El personal a la hora de realizar check in no fui muy grato, y para ir a tomar desayuno el personal es poco amable.

2026-06-30 • via Nuitee
V
Valentina • extended_group • cl
10
2026-06-30 • via Nuitee
L
LUIS ALBERTO • solo_traveller • cl
8
agradable
Pros:

desayuno muy bueno y completo

Cons:

todo bien

2026-06-30 • via Nuitee