SpringHill Suites by Marriott Houston Downtown/Convention Center

Hotels
•
SpringHill Suites
8.1 (532 reviews)
914 Dallas Street , Houston , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Cleaning issues
Poor breakfast quality
Maintenance problems

Categories

Cleanliness
7.06
Mentioned stains on the sofa and inadequate cleaning.
Service
9.53
The staff was very friendly and provided good service.
Location
9.07
Conveniently located near several attractions.
Room Quality
7.52
Spacious but noted issues with maintenance, such as broken furniture.
Amenities
8.05
Basic amenities; some issues noted with parking.
Value for Money
7.51
Considering the state of the hotel, pricing felt off.
Food and Beverage
7.06
Breakfast options were limited and below expectations.
Overall Experience
9.03
Mixed feelings but good enough to consider returning due to location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:22

Property Description

Modern Comforts and Convenience

Located just 700 meters from the Toyota Center, SpringHill Suites by Marriott Houston Downtown/Convention Center offers a blend of modern comforts and convenience. Each room features a flat-screen TV, mini-refrigerator, microwave, and work desk, ensuring a comfortable stay.

Onsite Fitness Center and Amenities

Guests can stay active at the onsite fitness center or enjoy the 24-hour front desk service. The hotel also boasts a mini-market, daily maid service, and a business center for added convenience.

Nearby Attractions and Accessibility

Conveniently situated within minutes of Minute Maid Park and BBVA Compass Stadium, the hotel offers easy access to key attractions. With a metrorail stop nearby and George Bush Houston Airport just 25 km away, exploring the city is a breeze.

Book your stay at SpringHill Suites by Marriott Houston Downtown/Convention Center for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

8.1
Based on 532 reviews
Cleanliness: 7.06
Service: 9.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 9.03
E
Elias • couple • cr
10
En el centro de todo
Pros:

Excelente ubicación,
Lo volveré a buscar , personal amable

Cons:

Los elevadores parecen de un hotel Marriot

2026-04-01 • via Nuitee
N
NESTOR • family_with_children • co
8
Cons:

Muy costoso para la habitación que tuvimos

2026-03-31 • via Nuitee
P
Patricio • solo_traveller • gb
2
Nightmare.
Pros:

Location was good.

Cons:

The women at the fron desk (young lady) was extremely rude and unhelpful. They should really reconsider who They hire for this job.

The quality of the hotel and cleanliness of rooms is extremely low for the money you charge.

Also, I was held off money for every day of my stay (on top of my full bill fully paid on day one) that will eventually be returned to me and no one could tell how much or when it will be returned. And they where extremely rude to me when I asked this.

I will never stay at US marriott hotels again.

2026-03-29 • via Nuitee
D
Denis Korsunov • solo_traveller • kz
9
2026-03-27 • via Nuitee
P
patricia • couple • ar
7
2026-03-24 • via Nuitee
F
Fabio Aurelio • solo_traveller • it
10
2026-03-24 • via Nuitee
M
McCarthy • couple • us
6
Unusual
Pros:

Pool

Cons:

Random charges for no reason that employees could not explain. Charged two separate times for $120 and $180. When I asked the employees about these, they could not provide an explanation. Very weird and unusual. This was not the $50 a night security deposit, but two random charges for no reason.

2026-03-23 • via Nuitee
J
JANIE • couple • us
10
2026-03-16 • via Nuitee
M
Michael • couple • us
6
Pros:

The staff were friendly, and the location is very good

Cons:

This facility is long overdue for a complete refresh. It is tired.

2026-03-15 • via Nuitee
E
EDUARDO • family_with_children • us
8
Will be back soon.
Pros:

Great stay. You should offer courtesy parking

Cons:

No parking

2026-03-10 • via Nuitee
L
Lindsay • couple • us
10
2026-03-10 • via Nuitee
V
Velda • family_with_children • au
10
2026-02-27 • via Nuitee
M
Maria • couple • us
10
2026-02-26 • via Nuitee
B
Brionna • family_with_children • us
10
2026-02-24 • via Nuitee
S
Silvestre • couple • es
9
Pros:

Localización y confort habitación.

2026-02-22 • via Nuitee
J
Jorge • solo_traveller • mx
8
Pros:

Exelente ubicacion en el centro de Houston. cerca del centro de Convenciones

Cons:

Deberían actualizar los elevadores.

2026-02-10 • via Nuitee
L
Leszek • family_with_children • pl
10
2026-02-10 • via Nuitee
H
Hector • solo_traveller • us
9
2026-02-09 • via Nuitee
F
Frank • extended_group • be
8
2026-01-19 • via Nuitee
E
Edward • couple • us
4
Would not recommend.
Pros:

Buffet break was sparse just cheap food.

Cons:

Understaffed, had issues with room access, phones not working, elevators not running, noise, it was not a good stay.

2026-01-19 • via Nuitee