Hotel Four Seasons

Hotels
•
Independent
7.8 (169 reviews)
18 Ruthven Road, Kingston, Saint Andrew , Kingston , JM
1-876-9268805

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Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Concierge service
Wheelchair accessible
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Review Highlights

Pros:
Exceptional service from staff
Great central location
Good food quality
Warm and friendly atmosphere
Cons:
Tight parking spaces
Uncomfortable mattress
No microwave in the room
Lack of luxurious amenities

Categories

Cleanliness
7.13
There were mentions of cleanliness as satisfactory, but some comments reflect concerns like the uncomfortable mattress.
Service
8.6
Multiple reviews highlight exceptional and warm service from the staff.
Location
8.14
The location is appreciated for its centrality and convenience, though some tourists mention it not being luxury.
Room Quality
7.09
Feedback suggests mixed sentiments, with mentions of an uncomfortable mattress.
Amenities
7.62
Amenities are mentioned as decent but not luxurious, with a notable lack of microwaves.
Value for Money
8.08
General consensus suggests the property offers decent value considering the price.
Food and Beverage
8.13
There are positive notes on the food quality, though some mention disappointment regarding breakfast options.
Overall Experience
7.6
Reviews show a generally positive experience, but mixed comments on certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:17

Property Description

Luxurious Amenities

Dive into one of the 2 outdoor swimming pools or relax at the 24-hour fitness center for a premium experience. Unwind with a drink at one of the 3 bars/lounges or 2 poolside bars after enjoying a meal at the hotel's restaurant.

Exceptional Services

Benefit from complimentary wireless and wired internet access, concierge services, and wedding services. The hotel also offers a roundtrip airport shuttle, event facilities, and a computer station for your convenience.

Prime Location

Located in Kingston's New Kingston area, Hotel Four Seasons is near major attractions like the Bob Marley Museum and Devon House. Explore the vibrant neighborhood and immerse yourself in the rich culture of Jamaica.

Book now for an unforgettable stay at Hotel Four Seasons!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 169 reviews
Cleanliness: 7.13
Service: 8.6
Location: 8.14
Room Quality: 7.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 7.6
K
Karen
10
Pros:

Clean room, quiet hotel

2025-10-11 • via Nuitee
J
Janice • partner
6
Pros:

The room was very clean, staff very quiet, shop very close by , didn’t use the hot tub but it looked good

2025-10-03 • via Nuitee
K
Kelvin
10
Pros:

Everything was great and I enjoyed my stayed. I love it there!

2025-10-01 • via Nuitee
L
Laura
6
Pros:

The staff was exceptionally friendly, and the property was beautifully maintained. I truly enjoyed my stay at The Four Seasons.

2025-09-29 • via Nuitee
O
Oneil
10
Pros:

everything was on point

2025-09-28 • via Nuitee
D
Devon
10
Pros:

Parking space are too tight

2025-09-24 • via Nuitee
J
Jamie
8
Pros:

Good

2025-09-10 • via Nuitee
M
Marlene • family
10
Pros:

I recommend this place

2025-09-03 • via Nuitee
Y
Yvonne • family
10
Pros:

The staff were exceptional, warm, welcoming, knowledgeable, and eager to help with any questions you might have. From the front office staff, restaurant staff, housekeeping staff and grounds staff, all were courteous and friendly. I enjoyed the family atmosphere in a smaller hotel compared to a large hotel where you are just a number. I highly recommend this hotel and will definitely chose to stay there again, when next I visit. Jamaica.

2025-09-02 • via Nuitee
C
Crystal M
10
Pros:

This is my fourth time and my second home,had an excellent experience !!!

2025-09-01 • via Nuitee
P
Pauline • family
8
Pros:

Great central location. Room had everything we needed and a lovely balcony, no complaints.

2025-08-29 • via Nuitee
D
Dalrie • partner
8
Pros:

Its ok.

2025-08-22 • via Nuitee
J
Jorge
8
Pros:

I was traveling for Business and its ok. You have some touristic stops near, like the Bob Marley Museum and "Devon House", a nice place to Dinner, Ice Cream and fun. Also you have some fast Food Restaurants near the hotel. But always used Uber for Transportation, its safe and chip.

2025-08-21 • via Nuitee
D
DENSTON
10
Pros:

Private, clean and friendly environment

2025-08-21 • via Nuitee
T
Triffina • family_with_children
10
Pros:

Everything about the property was okay

2025-08-20 • via Nuitee
M
maverine
8
Pros:

Ac caise me to have sore throat

2025-08-20 • via Nuitee
S
Sandra
8
Pros:

Mattress uncomfortable

2025-08-20 • via Nuitee
S
Simeon • family
8
Pros:

Decent property, especially for the price

2025-08-18 • via Nuitee
O
Ophelia • partner
10
Pros:

I like that a tour driver is attached to the hotel which is very convenient once he available. The property is surrounded by trees which we really liked.

2025-08-17 • via Nuitee
M
Michelle • family
8
Pros:

We vist Jamaica for the local food and fun
Why is the continental breakfast American food and we are charge for the local dishes. The jacuzzi is advertised but does work

2025-08-15 • via Nuitee