Holiday Inn Express Spencer by IHG

Hotels
Holiday Inn Express
9.3 (178 reviews)
916 13th Street Southwest , Spencer , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Outstanding breakfast
Great service
Clean rooms
Good location
Cons:
Some amenities not available
Bathroom fan did not work

Categories

Cleanliness
9.41
The room was clean & nice. The staff provided excellent service.
Service
9.88
Great service during a very busy time for the hotel. Impressive service at the front desk.
Location
9.42
Good location; convenient to everything and close to my party venue.
Room Quality
8.87
The room was quiet, though some items did not work properly.
Amenities
8.4
Wish they had a spa; some things in our room did not work.
Value for Money
9.36
The hotel provided a good experience for the price.
Food and Beverage
9.41
The breakfast was outstanding!
Overall Experience
9.68
Enjoyed the stay; staff were helpful and accommodating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 17:02

Property Description

Luxurious Amenities
Holiday Inn Express Spencer offers an indoor pool and a fitness centre for guests to relax and stay active during their stay. The rooms are equipped with air conditioning, a refrigerator, and a coffee machine for added convenience.

Convenient Services
The hotel provides free WiFi access and a 24-hour front desk to assist guests with any needs they may have. Additionally, free parking is available for those arriving by car.

Comfortable Accommodations
Each room at Holiday Inn Express Spencer features a private bathroom with a hairdryer and a desk for work or leisure purposes. Experience a comfortable stay with all the essential amenities provided.

Book your stay at Holiday Inn Express Spencer now for a delightful and convenient hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 178 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.42
Room Quality: 8.87
Amenities: 8.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.68
J
Jason solo_traveller us
10
Pros:

The beds were so comfy. And the staff was amazing. Also the food at the breakfast bar was delicious.

Cons:

I didn't find anything that I didn't like. No complaints from me.

2026-05-25 via Nuitee
J
Johnson couple us
10
2026-05-23 via Nuitee
M
Marsone family_with_children us
8
2026-01-19 via Nuitee
R
Randy couple us
10
2026-01-19 via Nuitee
T
Taneshia solo_traveller us
8
2026-01-19 via Nuitee
J
Junge couple us
10
Pros:

Clean and spacious. GREAT breakfast

Cons:

Beds were a bit too hard but we slept.

2026-01-10 via Nuitee
W
Will couple us
9
2025-12-29 via Nuitee
R
Robert family
10
Pros:

Great location. Excellent friendly staff. Good price.

2025-09-29 via Nuitee
B
Brenda partner
10
Pros:

The breakfast was outstanding snd the service/hospitality was wonderful!

2025-08-31 via Nuitee
A
Angella couple us
10
2025-08-25 via Nuitee
K
Karam
10
Pros:

Super clean nice stuff

2025-08-24 via Nuitee
R
Rick solo_traveller us
10
The room was quiet on the top floor and close to the elevator.
Pros:

Convenient to everything and close to my party venue.

Cons:

I really don’t have any complaints.

2025-08-19 via Nuitee
L
Leclair family_with_children us
8
Pros:

Good location

Cons:

Wish they had a spa
Fan in bathroom did not work

2025-08-18 via Nuitee
T
Theresa family
10
Pros:

Some of the things in our room did not work

2025-08-11 via Nuitee
A
Andrew Natasha
10
Pros:

Great staff!

2025-07-21 via Nuitee
K
Katherine family
10
Pros:

Great service during a very busy time for the hotel. The lobby configuration makes it easy for different groups to meet or gather. Impressive service at the front desk.

2025-07-21 via Nuitee
R
Rick family
10
Pros:

Nice facility

2025-07-14 via Nuitee
P
Patricia partner
10
Pros:

The room was clean & nice. When I asked for a blanket for the bed, they said ‘sure’ and provided one right away. I get really cold due to blood thinners, so that was a big deal for me. Everything was clean & all the staff was nice - the cleaning lady we passed in the hall even wished us a good day.
Your hotel is the kind of place I really appreciate when we need a place to stay. Not all hotels are clean, nor are all staff helpful. I should note here that I booked this stay through Expedia, which has caused friction with other hotel staff. One such hotel’s staff were unhappy with guests that booked through Expedia due to them receiving a reduced rate for the rooms - yes, they told us that. That type of thing should never be cause to treat the hotel guest differently. It should have been handled between the hotel & Expedia. That’s the reason I’m especially happy that the staff at your hotel offered excellent customer service.
So thank you very much for providing a great place to stay and staff that was very willing to help.

2025-07-14 via Nuitee
D
Dave partner
10
Pros:

Enjoy the stay and the late check out

2025-07-05 via Nuitee
R
Robert
10
Pros:

We drove 3+ hours to attend a funeral and they were so kind to let us check in early so we could shower and change clothes.

2025-07-04 via Nuitee