White Rock Castle Hotel & Wellness Club

Hotels
8.2 (1624 reviews)
Resort area “Dvoretsa”, 22 Akad. Daki Jordanov Str , Balchik , bg

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location
Cons:
Inconsistent cleanliness
Additional costs for spa
Poor pool temperature

Categories

Cleanliness
7.34
There were mentions of cleanliness being good in some reviews, but also reports of grime and a lack of upkeep in others.
Service
8.81
The staff was noted as friendly and prompt in reviews, contributing positively to the service experience.
Location
8.85
The location was appreciated as being near the Botanical Garden and tourist attractions.
Room Quality
7.8
Rooms were described as spacious but some were noted to be slightly degraded.
Amenities
7.83
Some amenities like the spa had additional costs and the pool was mentioned as being cold.
Value for Money
8.29
Mixed reviews on value; some found it reasonable while others felt the quality did not meet expectations.
Food and Beverage
7.84
Breakfast received a positive note, but some reviews indicated it lacked variety and quality.
Overall Experience
8.81
Overall sentiment seems positive despite some criticisms, indicating a pleasant experience for many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:59

Property Description

Luxurious Accommodation with Free Amenities

Experience a luxurious stay just a short walk from the beach at White Rock Castle. Indulge in modern rooms and apartments with free WiFi, air conditioning, and flat-screen TVs. Some units offer kitchenettes, balconies, and stunning sea views. Relax by the seasonal outdoor pool, stay active in the fitness centre, and enjoy delicious meals at the on-site restaurant. Families will appreciate the children's room and the free shuttle service to Balchik Central beach. With floor heating, free toiletries, and bathrobes provided, every detail is taken care of for your comfort. Don't miss the chance to stay at this elegant property, book your stay now!

Important information:

The property's coordinates 43.40794, 28.14915

When traveling with pets, please note that an extra charge applies.

- Please note that pets will incur an additional charge of BGN 30 per night, per pet.

- Please note that the property can only accommodate pets with a maximum weight of 10kg or less.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VAR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 3 years old to 13 years old stay for BGN 20 per person per night when using an available extra bed.
    People 14 years old and over stay for BGN 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1624 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.85
Room Quality: 7.8
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.81
M
Marian • solo_traveller • ro
10
Pros:

Totul, curățenie,mic dejun,personal....

Cons:

curățenie la piscină

2026-07-10 • via Nuitee
F
Felix • couple • il
8
2026-07-08 • via Nuitee
L
Laurentiu • solo_traveller • ro
9
2026-07-01 • via Nuitee
M
Mădălina • extended_group • ro
10
2026-06-30 • via Nuitee
G
Geageac Ionut • solo_traveller • ro
10
Vacanță perfectă.
Pros:

Staff ul este foarte primitor.
Hotelul are camere mari și curate iar piscina e perfecta ca și lungime și este curată. Micul dejun variat și suficient.

2026-06-30 • via Nuitee
A
Apreutesei • extended_group • ro
9
O experiență plăcută.
Pros:

Micul dejun și locația sunt ok

Cons:

Aerul condiționat din dormitor nu funcționa.

2026-06-29 • via Nuitee
K
Krasteva • family_with_children • bg
10
2026-06-29 • via Nuitee
L
Luminita • couple • ro
9
2026-06-27 • via Nuitee
D
dvoinik • solo_traveller • bg
8
Cons:

По- голяма част от оборудването в баните беше повредено
Телевизорът също не работеше

2026-06-25 • via Nuitee
C
Catalin • solo_traveller • ro
10
Pros:

Very clean hotel, good breakfast, nice pool, nice people at reception and restaurant, I recommend it. Got an free upgrade on the room and they also let is keep the car for free a few ours after the check out in their underground parking lot

2026-06-25 • via Nuitee
C
Cristian • solo_traveller • ro
8
2026-06-24 • via Nuitee
Георги Георгиев • couple • bg
10
Дворец и градина
Pros:

Мястото на хотела е в близост до Ботаническата градина и до Двореца. Персонала е вежлив и усмихнат. Закуската бе на ниво. Стаята ни изненада много добре, с чистотата и гледка към басейна.

Cons:

Ресторант в хотела не работеше, но в близост до хотела има две-три чудесни заведения с уникални предложения и кухня.

2026-06-24 • via Nuitee
R
Radu • couple • ro
10
2026-06-20 • via Nuitee
T
Tsvetina • couple • bg
8
2026-06-15 • via Nuitee
C
Christina • solo_traveller • nl
10
Pros:

Location

Cons:

Matrass really soft

2026-06-10 • via Nuitee
Віта • family_with_children • ua
10
Pros:

Все

Cons:

Все

2026-06-10 • via Nuitee
R
Ratoi • family_with_children • ro
10
2026-06-07 • via Nuitee
N
NeluBv • couple • ro
10
2026-06-03 • via Nuitee
S
Stan • solo_traveller • ro
10
2026-06-01 • via Nuitee
N
Negut • couple • ro
7
Pros:

The view.

Cons:

I think that the hotel needs restoration and a deep cleaning. Also, the room where breakfast is served has dirty walls. The spa looked pretty nice. Beds are really comfortable. Overall experience was good.

2026-05-31 • via Nuitee