White Rock Castle Suite Hotel & SPA

Hotels
8.2 (1576 reviews)
Resort area “Dvoretsa”, 22 Akad. Daki Jordanov Str , Balchik , bg

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location
Cons:
Inconsistent cleanliness
Additional costs for spa
Poor pool temperature

Categories

Cleanliness
7.34
There were mentions of cleanliness being good in some reviews, but also reports of grime and a lack of upkeep in others.
Service
8.81
The staff was noted as friendly and prompt in reviews, contributing positively to the service experience.
Location
8.85
The location was appreciated as being near the Botanical Garden and tourist attractions.
Room Quality
7.8
Rooms were described as spacious but some were noted to be slightly degraded.
Amenities
7.83
Some amenities like the spa had additional costs and the pool was mentioned as being cold.
Value for Money
8.29
Mixed reviews on value; some found it reasonable while others felt the quality did not meet expectations.
Food and Beverage
7.84
Breakfast received a positive note, but some reviews indicated it lacked variety and quality.
Overall Experience
8.81
Overall sentiment seems positive despite some criticisms, indicating a pleasant experience for many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:59

Property Description

Luxurious Accommodation with Free Amenities

Experience a luxurious stay just a short walk from the beach at White Rock Castle. Indulge in modern rooms and apartments with free WiFi, air conditioning, and flat-screen TVs. Some units offer kitchenettes, balconies, and stunning sea views. Relax by the seasonal outdoor pool, stay active in the fitness centre, and enjoy delicious meals at the on-site restaurant. Families will appreciate the children's room and the free shuttle service to Balchik Central beach. With floor heating, free toiletries, and bathrobes provided, every detail is taken care of for your comfort. Don't miss the chance to stay at this elegant property, book your stay now!

Important information:

The property's coordinates 43.40794, 28.14915

When traveling with pets, please note that an extra charge applies.

- Please note that pets will incur an additional charge of BGN 30 per night, per pet.

- Please note that the property can only accommodate pets with a maximum weight of 10kg or less.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VAR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 3 years old to 13 years old stay for BGN 20 per person per night when using an available extra bed.
    People 14 years old and over stay for BGN 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1576 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.85
Room Quality: 7.8
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.81
I
Irena • couple • bg
7
2026-01-19 • via Nuitee
P
Presiyan • couple • bg
9
Decent stay, breakfast was pretty good, overall happy with it.
Pros:

The room was good, Air con worked well, TV didn't have many channels and sometimes cut out, but we didn't really need/want to watch TV anyway. Breakfast was better than i expected, we went in a bit late, about 30-40 minutes before the end of it, but still things were available.

Cons:

With the breakfast there was a coffee machine which also gave an option of milk and coco, there was not any coco, my guess is it ran out, but that was not a deal breaker, hot milk was pretty nice too.

2026-01-19 • via Nuitee
I
Ivaylo • extended_group • bg
8
2026-01-19 • via Nuitee
C
Cristian • couple • ro
10
O locație care merită văzută .
Pros:

O locație de vis în special multă liniște.

Cons:

Totul a fost foarte frumos.

2026-01-19 • via Nuitee
A
Alina • couple • ro
1
O experiență oribilă!
Pros:

Personalul de la recepție! Atât.

Cons:

Ce nu mi-a plăcut? Păianjenii din camera, micul dejun extrem de prost și faptul ca nu aveam apă curentă !!! Groaznică experiența din păcate !!! NU RECOMAND!!!

2026-01-19 • via Nuitee
E
Eduard • couple • ua
10
Pros:

The hotel left a wonderful impression. The rooms are clean and comfortable, everything is well thought out for a pleasant stay. I especially want to highlight the staff – attentive, friendly, and always ready to help. Thanks to them, my stay was truly excellent. I would definitely come back again! (P.S. Thanks for very tasty breakfasts 😉)

2026-01-19 • via Nuitee
C
Clara Gabriela • couple • ro
10
Pros:

Curățenia, camera si balconul generoase, piscina, sala de forță ( excelentă!!), amabilitatea și promptitudinea fetelor care mențineau ordinea în cameră, WiFi, amplasarea, mancarea și atmosfera la sala de mese...practic, tot. Vom reveni cu drag.

Cons:

Nu este cazul.

2025-10-16 • via Nuitee
D
David • couple • bg
8
2025-10-15 • via Nuitee
B
Balea • extended_group • ro
9
FRUMOS
Pros:

LOCATIE, APARTAMENTUL, MICUL DEJUN, TOATE FOARTE BUNE

Cons:

CA NU FACEU CURATENIE IN CAMERE DECAT DACA SOLICITAI

2025-10-15 • via Nuitee
D
DAN • extended_group • ro
10
2025-10-12 • via Nuitee
V
Viorica • family_with_children • ro
10
2025-10-11 • via Nuitee
Шабан. • couple • bg
8
2025-10-10 • via Nuitee
A
Alexandru • family_with_children • ro
6
Cons:

Trebuie sa plătești extra pentru Spa.

2025-10-10 • via Nuitee
A
Angheloiu • family_with_children • ro
8
Pros:

Locația, personalul camera. Curățenie în fiecare zi

Cons:

Micul dejun, ușa baie scorojită in partea de jos datorită faptului că dusul este amplasat in apropiere și curge apa pe ea.

2025-10-09 • via Nuitee
A
Andrej • couple • bg
6
2025-10-08 • via Nuitee
C
codreanu • couple • ro
9
2025-10-08 • via Nuitee
D
Diana • couple • il
9
Pros:

We stayed for one night. The location is perfect, just across from the Botanical Garden, and there’s free parking available. The room was clean and comfortable. Breakfast could be better, but overall we had a very pleasant stay

2025-10-05 • via Nuitee
A
Antonio • family_with_children • ro
8
2025-10-04 • via Nuitee
E
Elena • family_with_children • ro
6
Nerealist raport calitate preț
Pros:

Foarte aproape de castelul Balcic

Cons:

Nu prea corespunde cu ce e în poze. Camerele sunt ușor degradate, piscina nu arată ca în poze, dezorganizare și nu îți inspiră încredere pentru a face baie de ex cu copil mic. Micul dejun sărac și la fel în fiecare dimineață

2025-09-30 • via Nuitee
C
Cercel Madalin • family_with_children • ro
8
Raport calitate preț ok
Pros:

Mi a plăcut camera foarte spațioasă, micul dejun si parcarea subterana!

Cons:

Apa din piscina a fost rece!

2025-09-30 • via Nuitee