Tyng Garden Hotel

Hotels
7.3 (551 reviews)
Lot 19, Ground Floor, Bdr Tyng, Batu 5, Jalan Utara , Sandakan , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness of rooms
Spacious rooms
Cons:
Cleanliness issues
Lack of basic amenities
Old facilities

Categories

Cleanliness
6.38
Multiple mentions of stains and issues with the bathroom indicate cleanliness concerns.
Service
8.35
Welcoming staff and helpful service were noted in multiple reviews.
Location
7.89
Convenient location for accessing attractions, although some found it a bit far from the city.
Room Quality
7.34
Rooms were described as spacious but with some issues such as stained towels and an unworking air conditioner.
Amenities
6.87
Amenities like Wi-Fi and clean beds were appreciated, but some stated the lack of a cafeteria and issues with lacking items.
Value for Money
7.33
Price was described as reasonable, though cleanliness issues affected perception.
Food and Beverage
6.88
Limited food options noted, though there were mentions of nearby eateries.
Overall Experience
7.35
Generally good stays mentioned despite several individual issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:16

Property Description

Modern Comfort
Stay in our stylish, fully air-conditioned rooms with all the essential amenities for a comfortable stay.

Convenience and Connectivity
Enjoy free Wi-Fi access throughout the property and make use of the tea/coffee making facilities in your room.

Exceptional Services
Benefit from our 24-hour front desk, meeting facilities, and complimentary parking during your stay.

Book your stay at Tyng Garden Hotel now for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDK

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 551 reviews
Cleanliness: 6.38
Service: 8.35
Location: 7.89
Room Quality: 7.34
Amenities: 6.87
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 7.35
M
Mary family_with_children my
7
2026-02-09 via Nuitee
S
Samsuddin extended_group my
8
Value for money
Pros:

Parking lot, location good

Cons:

Water flush not very functional

2026-01-25 via Nuitee
N
NISA couple my
9
Cons:

don’t have a breakfast

2026-01-21 via Nuitee
N
NISA couple my
9
Cons:

don’t have breakfast

2026-01-21 via Nuitee
N
NISA couple my
9
Cons:

don’t have a breakfast

2026-01-21 via Nuitee
N
Norlirhan solo_traveller my
8
Enjoy
Pros:

Besar dan selesa

Cons:

Lampu bilik agak malap sedikit.

2026-01-19 via Nuitee
A
Afnizar solo_traveller my
10
2026-01-19 via Nuitee
M
Muhammad Nazri solo_traveller my
8
2026-01-19 via Nuitee
F
Farah Adibah family_with_children my
1
Cons:

The room that was given to us was an old room with broken AC and when I called the receptionist they only told me to just keep waiting for them to find a new remote for the AC which is stupid and very rude of her because she hung up the phone on me. Then I suggested to give new room because we come from far away and was so tired only then they do that and when asked for bell boy the receptionist told us to take the hotel trolley and push it ourself once again very rude of her. The hotel facilities are very poor and the towel are old and yellow. Please don't come this hotel again.

2026-01-17 via Nuitee
N
Norlirhan couple my
8
2026-01-16 via Nuitee
S
Sarah family_with_children de
2
2026-01-16 via Nuitee
S
SITI FARIDAH couple my
5
Kebersihan dlm bilik..air..tuala perlu di perbaiki lg..klau boleh stiap bilik ada siaran asto /njoi baru la tdk memb
Pros:

Berdekatan dgan dobi dan servay express

Cons:

Kebersihan kurang memuaskan lebih2 lagi tuala mndi nmpk tidak bersih…air pun tidak bersih ..kwsan dlm bilik berhabuk…klau boleh setiap koridor sediakan penyapu untuk memudahkan tetamu membersihkan bilik masing2 tnpa menyuruh cleaner..dan beberapa kali sy mnginap d sana tv tdk berfungsi dgn baik..

2026-01-09 via Nuitee
M
Mohd Firrus Japar family_with_children my
10
2026-01-05 via Nuitee
R
Rafie family_with_children my
4
2026-01-03 via Nuitee
S
Sonney family_with_children my
8
2026-01-02 via Nuitee
A
Azizi solo_traveller my
9
2026-01-02 via Nuitee
S
Sonney family_with_children my
8
2026-01-02 via Nuitee
K
Kenny family_with_children my
5
2025-12-27 via Nuitee
A
Airina family_with_children my
7
2025-12-23 via Nuitee
A
azimi family_with_children my
7
Mr
Pros:

Location.

Cons:

Parking

2025-12-21 via Nuitee