Hakone Sengokuhara Prince Hotel

Hotels
Prince Hotels
8.6 (131 reviews)
1246 Sengokuhara, Hakone, Kanagawa-ken, JP , Hakone , JP

Facilities

Meeting rooms
Full-service spa
Carport
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Beautiful views
Polite staff
Serene location
Cons:
Musty smell in room
Limited food options nearby

Categories

Cleanliness
7.24
The room had a musty smell, indicating issues with cleanliness.
Service
9.21
The staff were very polite and helpful, contributing positively to the experience.
Location
8.25
Beautiful surrounding environment, but quite far from food options.
Room Quality
8.7
Amazing rooms with incredible space and beautiful views.
Amenities
9.23
The onsen was well maintained and the coffee and tea station was a nice touch.
Value for Money
8.69
Good value considering the amenities and services provided.
Food and Beverage
8.24
Breakfast was reported as delicious with a good variety.
Overall Experience
9.21
Guests expressed a strong desire to return, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:36

Property Description

Indulge in luxury at the Hakone Sengokuhara Prince Hotel, your gateway to relaxation and adventure in beautiful Hakone.

Spa Retreat Immerse yourself in tranquility at our on-site spa, where rejuvenating massages await, providing you with the perfect escape from everyday life.

Culinary Delight Satisfy your culinary cravings with a selection of international cuisine at the Grill, one of our two exquisite restaurants. Enjoy buffet breakfasts and unwind with your favorite drink at the bar/lounge.

Convenient Amenities Enjoy complimentary wireless internet, a 24-hour front desk, and a free shuttle service to nearby attractions, ensuring your stay is as comfortable and seamless as possible.

Don't miss the opportunity to experience unparalleled luxury and convenience. Book your stay at Hakone Sengokuhara Prince Hotel today!

Important information:

  • Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8.6
Based on 131 reviews
Cleanliness: 7.24
Service: 9.21
Location: 8.25
Room Quality: 8.7
Amenities: 9.23
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 9.21
L
lamontravel Couples California
10
Amazing Hotel in Hakone!
Pros:

We chose this hotel after finding out our initial hotel had a shared bathroom and shower facilities (after we had already paid for it). We ended up booking twi premier twin rooms and were placed in rooms 473 and 475. They were amazing rooms with incredible space and beautiful views! The beds were comfortable, all of the amenities for the shower/bath area were great, and there was even a coffee and tea station with hot pot. The staff were very polite and helpful. The onsen was well maintained, and clean. We were able to get the hotel shuttle back to Odowara station, which saved us over 10,000 yen ($70 - U.S.). We didn’t eat at the property, but our kids ate breakfast and said it was delicious with lots of good items from which to choose. We absolutely would stay here again, and highly recommend this hotel!

2025-10-21 via Tripadvisor
K
KAZUKI
6
Pros:

部屋の

2025-10-11 via Nuitee
C
Chantelle family
8
Pros:

It was in the mountains and the surrounding environment was beautiful. However, there was little options for food and it was quite far from other food options.
The onsen was the highlight!
The room had a musty smell in it but the view from our room was incredible.

2025-09-18 via Nuitee
A
Akhtar family
8
Pros:

Old

2025-09-01 via Nuitee
P
PATRICK family
10
Pros:

Amazingly serene and peaceful location. Beautiful mountains around the ancient caldera adds to the uniqueness of the Hotel. Golf driving range as well as a full course is attached to the property.

2025-08-17 via Nuitee
みえこ family
10
Pros:

ゴルフ場が併設されていて、アクティビティ中心でも、隠れ家的に静かに過ごすにも好適。お食事は美味しく、スタッフさんの対応も、お風呂から見た夏空も素晴らしく、日本の夏を好きになれそうな最高のホテルでした。また来年も訪れたいというのが家族全員の一致した意見です。

2025-08-16 via Nuitee
M
Mitsuo family
10
Pros:

とても良い環境、立地だと思います。
料理の質も高くて安心してお勧めできます。

2025-07-20 via Nuitee
C
Cinthia family
8
Pros:

Very secluded. No transportation near by. Great for a golf trip

2025-06-23 via Nuitee
D
DAIKI friends
10
Pros:

部屋がとても綺麗で、温泉もとてもよかった。

2025-06-06 via Nuitee
J
jillsD9785XU Family
6
A peaceful place with a breathtaking view
Pros:

The place is too far from the station but they have their shuttle bus that’ll take you to the hotel, and back to the station. Much better if you have your own car.

The hotel is old so don’t expect too much about the interior, as well as their facility.

They have good breakfast with a breathtaking view.

2025-05-19 via Tripadvisor
A
akihito family
10
Pros:

 周りは自然豊かで静寂、館内も静かで品よく快い。部屋も清潔で快適です。夕食は、半バイキング形式でしたが、品数豊富で、美味しい。朝食はバイキングで、こちらも美味しかった。

2025-05-07 via Nuitee
M
MIHO family
10
Pros:

とても静かで落ち着いた。
食事が美味しく、レストランの雰囲気も良かった。
露天風呂が気持ち良かった。

2025-05-06 via Nuitee
S
SHO family
10
Pros:

とても良かったです。

2025-05-06 via Nuitee
D
David
8
Pros:

Bien Onsen inclus mais chambre un peu daté

2025-05-05 via Nuitee
K
Katherine
4
Isolated and dated
Pros:

If you want to see Hakone and experience nature, this is NOT the hotel for you. I was disappointed to realise it is completely remote from all activities and services. No shuttle or reasonable access to get anywhere other than a corner store and couple of small restaurants on foot.

2025-04-23 via Nuitee
J
Jurgen partner
10
Pros:

well kept facility. Large onsens and suanas. Dining room with beautiful views of nature, lush greenery. Professional and friendly bilingual staff.

2025-04-01 via Nuitee
A
atontao Couples Madrid
6
Hotel that needs renewal
Pros:

Common areas were OK, but the rooms, are tired and a carpet was bit dirty. Lightning unsufficient. Furniture old. Bed was OK. Bathroom was old fashioned. Safety box and coffee maker, OK. TV was not smart.

Dinner at the buffet restaurant was OK. Breakfast was acceptable but eggs cooking station was too slow.

The hotel is in the middle of nowhere (except a golf course) , views are nothing special. Not the best choice in Hakone.

2025-03-31 via Tripadvisor
V
Vanessa
10
Magnifique hôtel
Pros:

L'hôtel est sublime, la chambre également. Très confortable. Le personnel est au petit soin. Attention : tatouages non admis pour les bains.

2025-01-08 via Nuitee
Y
yasuhiro
8
温泉は露天風呂が最高
Pros:

部屋は綺麗で露天風呂も冬の寒い中長湯するのに丁度いい温度。
朝食バイキングは種類も多くて眺めの良いグリルでちょうだいしました。
ただし夕食の前菜バイキングは料理がなかなか出てこない状態で催促が必要でした。

2024-12-31 via Nuitee
?
?? family
8
Pros:

車でないと少し不便かな

2024-12-28 via Nuitee