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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Valet parking
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Lockers
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Electric vehicle charging station
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Toilet with grab rails
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Kid-friendly buffet
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Open-air bath
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Kids' pool
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Steam room
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Fitness/spa locker rooms
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Yoga classes
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Fitness classes
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Personal trainer
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Live music/performance
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Temporary art galleries
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious City Getaway
Fairmont Jakarta, nestled in the heart of Jakarta, offers a modern and luxurious escape with an outdoor pool and free WiFi. The on-site spa and wellness center provide ultimate relaxation for guests.
Convenient Location
Just minutes away from Senayan Golf Course and Plaza Senayan Shopping Mall, Fairmont Jakarta also offers easy access to Sentra Senayan office buildings and the iconic National Monument. Airport shuttle service is available for a hassle-free journey.
Elegant Rooms and Amenities
The well-designed rooms feature city views, flat-screen TVs, and plush bedding. Guests can enjoy the 24-hour front desk service, fitness center access, and dining at Spectrum Restaurant offering Indonesian and Western cuisine.
Experience luxury and convenience at Fairmont Jakarta - book your stay now for an unforgettable getaway!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People 3 years old and over stay for Rp 850,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
2-night stay (30 July 2026 – 1 August 2026)
Accor Platinum Member
✅ Complimentary room upgrade to a Fairmont Gold Suite.
✅ Complimentary breakfast.
❌ No early check-in or late check-out (late check-out was only extended until 1:00 PM).
❌ No complimentary access to the Fairmont Gold Lounge.
❌ No welcome amenity in the room.
As an Accor Platinum member, the elite recognition here felt incomplete. Perhaps this was due to the high number of elite members checking in during my stay, but several expected benefits were not provided.
The highlight of the stay was definitely the complimentary suite upgrade—special thanks to Mr. Tri at the Front Office for making that happen. However, aside from the upgrade, the overall Platinum recognition felt rather mediocre. I was also surprised that no welcome amenity was provided in the room, which added to the feeling that the elite experience was inconsistent.
P.S. It also took quite a while to get a reply via WhatsApp regarding my late check-out request. In the end, I had to go down to the Front Office to ask in person. Honestly, that’s quite uncommon by Indonesian hospitality standards—even Ibis usually replies faster. 😂
-We stayed at the suite
-Outdated rooms that shows age, especially the bathroom
-Living room areas behind sofa were dirty
-Very noisy at night with motorcycle noise
-Staff could have better English
-Towels were visibly old. Honestly, the most worn down towel I have ever used at a 5 star hotel
-Hotel breakfast at 400K IDR was not worth the price at all, especially when compared to the quality of the food at the other outlets at the hotel.
-Staff were generally very helpful, which is a plus.
-It's overall a solid 3 star business hotel, but no where near 5 star standards.
-I don't normally complain about a hotel, but this hotel is not reflecting the Fairmount standards.
Very professional and great concierge services
Breakfast buffet could be better with more variety to choose from
I would like to express my sincere appreciation to the wonderful team at Fairmont Jakarta for making my boss’s recent visit to Indonesia truly memorable.
He came to Jakarta to participate in HYROX, and the team kindly helped us prepare a special surprise to encourage and support him for the event. A heartfelt thank you to the Front Office team, especially Yolanda and Sherry, as well as the Concierge, Guest Services, Reservations teams, and everyone else involved.
The room decoration was beautifully prepared, and the thoughtful HYROX-themed cake & video made the surprise even more special. While I may not be able to mention everyone by name, every person involved contributed to creating such a seamless and memorable experience.
What impressed me most was the genuine hospitality, attention to detail, and dedication shown by the entire team. It truly felt like they cared about making the occasion special, and that level of thoughtfulness made all the difference.
Thank you for going above and beyond. Exceptional service like this is what makes Fairmont Jakarta stand out. Please keep up the amazing work, and we look forward to returning in the future.
كل شي ممتاز
لاشي
Kemarin stay di Fairmont untuk perayaan ulang tahun saya, di bantu dari awal oleh Mas Charlie reception, Mas Titis dan Pak Otay. Sangat worth it menginap disini, great with every assistance they are offered. Thank you for making my day special
i liked everything about the hotel, room, breakfast, location and the attention to detail.
not applicable
Good Hotel with ecellent facility and location
The atmosphere itself, very calm and serene even located in the city. Able to get my morning jog at the nearby stadium..it was great. Only a walking distance to the stadium and full of activity which my husband n I enjoy so much. The attentiveness of all the staff during the whole stay and breakfast.. aahh the most luxurious spread ever. Thank you.
Had a very short stay there..
Good location for going to concerts at GBK.
Facilities and location
Noisy corridors
Banging doors
Noisy tourists
Uncomfortable bed and pillows
The staff make our stay enjoyable
Nah
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