Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Elegant rooms
Fun activities for kids
Cons:
Limited diversity in the breakfast for local tastes
No special arrangement for celebrations

Categories

Cleanliness
9.21
No negative mentions; standard quality for this hotel tier.
Service
9.67
The staff received multiple praises for their exceptional hospitality and service.
Location
9.72
Convenient access to malls and city attractions; great location.
Room Quality
9.66
Elegant rooms with a spacious upgrade; met expectations.
Amenities
9.69
Good selection of amenities like the Gold Lounge and K22 offerings.
Value for Money
9.65
A good choice considering overall service and location.
Food and Beverage
9.21
Good breakfast variety, though some suggestions for improvement mentioned.
Overall Experience
9.99
An exceptional stay with minor drawbacks; overall satisfaction remains high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:03

Property Description

Luxurious City Getaway
Fairmont Jakarta, nestled in the heart of Jakarta, offers a modern and luxurious escape with an outdoor pool and free WiFi. The on-site spa and wellness center provide ultimate relaxation for guests.

Convenient Location
Just minutes away from Senayan Golf Course and Plaza Senayan Shopping Mall, Fairmont Jakarta also offers easy access to Sentra Senayan office buildings and the iconic National Monument. Airport shuttle service is available for a hassle-free journey.

Elegant Rooms and Amenities
The well-designed rooms feature city views, flat-screen TVs, and plush bedding. Guests can enjoy the 24-hour front desk service, fitness center access, and dining at Spectrum Restaurant offering Indonesian and Western cuisine.

Experience luxury and convenience at Fairmont Jakarta - book your stay now for an unforgettable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for Rp 850,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 579 reviews
Cleanliness: 9.21
Service: 9.67
Location: 9.72
Room Quality: 9.66
Amenities: 9.69
Value for Money: 9.65
Food and Beverage: 9.21
Overall Experience: 9.99
A
Ahmed AL Suqutri • extended_group • om
10
Pros:

كل شيء

Cons:

لا شيء

2026-04-16 • via Nuitee
S
Stephen Wijaya Joy Tabitha Elkana Bryan Cavan Wijaya Edsel Arnan • solo_traveller • id
9
2026-04-15 • via Nuitee
H
hsi wu • solo_traveller • tw
7
2026-04-11 • via Nuitee
M
MiftahF • Family • Bogor, West Java, Java
8
A Thoughtful Birthday Celebration with Notable Highs and Lows
Pros:

We recently visited Fairmont Jakarta for a special family staycation to celebrate my wife’s birthday during the busy post-Lebaran period. It was a stay filled with high points and some learning opportunities for the hotel’s coordination team.

Upon arrival, we were kindly informed that the property was at near-full occupancy. While a twin-bed upgrade was available, the front office team noted that our current room had already been prepared with birthday decorations. In the spirit of the celebration, I opted to stay in the original room. However, there seemed to be a slight misunderstanding of our priorities; while the cake and mirror message were lovely, the kids' play tent we had pre-confirmed was unfortunately missing. Had there been more transparency that the full setup (specifically the tent) wasn't ready, we likely would have prioritized the upgraded room for the family.

The "hard product" of the Fairmont remains a highlight. Even the entry-level rooms are notably spacious and well-appointed, featuring a relaxing deep-soaking tub and a pleasant partial view of the Senayan Stadium.

Our breakfast experience at Spectrum reflected the high holiday demand. There was a brief 5-minute queue, and once seated, the buffet struggled to keep pace with the crowd. Premium items like salmon, sushi, and pastries were often depleted, making it difficult to fully enjoy the usually excellent spread. While my children were happy, my wife found the selection a bit limited due to the slow refills.

The stay was warmly concluded with a generous 2 PM late checkout. I would like to extend a special thank you to Ms. Sherryra for her incredibly thoughtful parting gift—a framed caricature portrait of my wife. It was a truly unique and personalized gesture that we will cherish.

While there is some room for more seamless coordination during peak periods, the staff’s genuine hospitality was evident. We look forward to a more consistent experience on our next visit.

2026-04-01 • via Tripadvisor
直樹 • solo_traveller • jp
6
Pros:

清潔、高級感

Cons:

スタッフの対応

2026-04-01 • via Nuitee
R
rieko • solo_traveller • jp
9
2026-03-31 • via Nuitee
J
Jose • extended_group • us
9
No complaints
2026-03-31 • via Nuitee
S
Stephen Wijaya Joy Tabitha Elkana Bryan Cavan Wijaya Edsel Arnan • solo_traveller • id
10
2026-03-29 • via Nuitee
R
Rizky • couple • id
8
2026-03-23 • via Nuitee
S
Samara • family_with_children • au
10
Looking forward to stay more in the future
Pros:

Close to plaza senayan and senayan city very convinece

Cons:

Nothing I like everything about it

2026-03-21 • via Nuitee
A
Aldy • solo_traveller • id
10
2026-03-21 • via Nuitee
G
GoPlaces06127705200 • Family
10
All good very good
Pros:

Food are all delicious, and we met the server name Khadafi who is really gave the best services during our breakfasting time!

2026-03-18 • via Tripadvisor
2
225fernands • Family
10
Iftar Ramadhan at Spectrum Fairmont
Pros:

Food is super delicious, beef, lamb, fish, perfect, Service by Mas Jalal was excellent

2026-03-15 • via Tripadvisor
R
Rachel • family_with_children • id
10
Pros:

Bed and the amenities all good

Cons:

Nope

2026-03-15 • via Nuitee
W
WorldWideTravel88 • Family • Bangkok
10
Loved the Fairmont Gold Lounge
Pros:

For this trip we tried Fairmont Jakarta for the first time with a short 2-night stay. We were upgraded proactively as Accor Diamond to a suite. While I appreciated the suite upgrade, it was possibly the weaker point of our stay: this suite was a bit boring, dark, and only one toilet despite being spacious. It was functional but I did not like it much especially not in a city shock full of great luxury hotel.

The strong point of the hotel is by far the Gold lounge. It was super quiet, stylish, and fantastic service. For happy hour we could choose between the roof top bar (drinks only) or the lounge (food and drinks) and for breakfast we could choose between the restaurant or the lounge. So we could get variety of venues even if the stay had been long. As an example of good service in the lounge, I asked for spicy sauce in the lounge during breakfast. When I make such a request, 99% of hotels bring, unsurprisingly, spicy sauce. But here they brought 4 kinds which was thoughtful. They frequently anticipated our needs or tried to go above and beyond.

I would be happy returning to this hotel and would recommend it particularly if booking a Gold room.

2026-03-14 • via Tripadvisor
E
Emile • couple • id
9
2026-03-10 • via Nuitee
R
Rahardjo • Family • Jakarta, Java
10
Enjoyable short staycation
Pros:

From booking to communicating via whatsapp to checkin and checkout. The experience is smooth. Quick reply on whatsapp checkin was smooth despite busy time.
I would say the room is spacious. Saw some review say the room was old. I did not find that. A noisy from traffic outside but still managable. I can sleep toward the night for 3 nights.
My only criticism is probably the kids club. Nothing was there and I find the staff there very ignorant as when we ask questions, they don’t show the same friendliness as others. But because the hotel is close to mall, i can always bring my kids to mall to play. The location is top notch. Will definitely come back again. Enjoy staying there.

2026-03-09 • via Tripadvisor
P
Patrick • couple • nl
9
Great hotel, location and friendly staff
Pros:

Great breakfast, excellent service and facilities

2026-03-09 • via Nuitee
T
tosinb2015 • Business • Lagos, Lagos State
10
Excellent stay
Pros:

Excellent service. I forgot my dollar deposit and they made it very easy for me to get same back. Thank you to all the team.

2026-03-07 • via Tripadvisor
K
Kirsten • couple • nz
9
2026-03-05 • via Nuitee