Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Elegant rooms
Fun activities for kids
Cons:
Limited diversity in the breakfast for local tastes
No special arrangement for celebrations

Categories

Cleanliness
9.21
No negative mentions; standard quality for this hotel tier.
Service
9.67
The staff received multiple praises for their exceptional hospitality and service.
Location
9.72
Convenient access to malls and city attractions; great location.
Room Quality
9.66
Elegant rooms with a spacious upgrade; met expectations.
Amenities
9.69
Good selection of amenities like the Gold Lounge and K22 offerings.
Value for Money
9.65
A good choice considering overall service and location.
Food and Beverage
9.21
Good breakfast variety, though some suggestions for improvement mentioned.
Overall Experience
9.99
An exceptional stay with minor drawbacks; overall satisfaction remains high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:03

Property Description

Luxurious City Getaway
Fairmont Jakarta, nestled in the heart of Jakarta, offers a modern and luxurious escape with an outdoor pool and free WiFi. The on-site spa and wellness center provide ultimate relaxation for guests.

Convenient Location
Just minutes away from Senayan Golf Course and Plaza Senayan Shopping Mall, Fairmont Jakarta also offers easy access to Sentra Senayan office buildings and the iconic National Monument. Airport shuttle service is available for a hassle-free journey.

Elegant Rooms and Amenities
The well-designed rooms feature city views, flat-screen TVs, and plush bedding. Guests can enjoy the 24-hour front desk service, fitness center access, and dining at Spectrum Restaurant offering Indonesian and Western cuisine.

Experience luxury and convenience at Fairmont Jakarta - book your stay now for an unforgettable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Property Video

Guest Reviews

9.6
Based on 632 reviews
Cleanliness: 9.21
Service: 9.67
Location: 9.72
Room Quality: 9.66
Amenities: 9.69
Value for Money: 9.65
Food and Beverage: 9.21
Overall Experience: 9.99
M
Muhsin • couple • bn
10
2026-09-14 • via Nuitee
J
Johan • family_with_children • my
10
Epitome of luxury hotel services
Pros:

Exceptional services

Cons:

Nothing

2026-09-05 • via Nuitee
Y
Yohannes M Sutrisno • solo_traveller • id
9
2026-09-03 • via Nuitee
J
John Patrick • solo_traveller • my
8
Very good and beautiful comfortable bed
Pros:

Close to plaza senayan and near the stadium you could go for your morning run there FOC

Cons:

The lighting in the evening is not very good to put your makeup on

2026-08-25 • via Nuitee
M
MOHAMMED • couple • sa
10
Pros:

فندق فخم معروف من افضل فنادق جاكرتا

2026-08-16 • via Nuitee
M
Mohammad Rozainee • solo_traveller • my
10
2026-08-13 • via Nuitee
E
Erwin • couple • id
8
2026-08-13 • via Nuitee
T
TOMOKO • family_with_children • jp
10
Pros:

便利でした。

2026-08-11 • via Nuitee
M
Muhammad • couple • pk
9
great place to stay in jakarta
Pros:

amazing hotel , great location , nice spacious rooms

2026-08-04 • via Nuitee
D
David • couple • gb
10
Great
Pros:

Close to stadium great food and drink

Cons:

Nothing

2026-08-03 • via Nuitee
R
Road26529695768 • Friends getaway
8
Great Suite Upgrade, But Inconsistent Platinum Recognition ⭐
Pros:

2-night stay (30 July 2026 – 1 August 2026)
Accor Platinum Member

✅ Complimentary room upgrade to a Fairmont Gold Suite.
✅ Complimentary breakfast.
❌ No early check-in or late check-out (late check-out was only extended until 1:00 PM).
❌ No complimentary access to the Fairmont Gold Lounge.
❌ No welcome amenity in the room.

As an Accor Platinum member, the elite recognition here felt incomplete. Perhaps this was due to the high number of elite members checking in during my stay, but several expected benefits were not provided.

The highlight of the stay was definitely the complimentary suite upgrade—special thanks to Mr. Tri at the Front Office for making that happen. However, aside from the upgrade, the overall Platinum recognition felt rather mediocre. I was also surprised that no welcome amenity was provided in the room, which added to the feeling that the elite experience was inconsistent.

P.S. It also took quite a while to get a reply via WhatsApp regarding my late check-out request. In the end, I had to go down to the Front Office to ask in person. Honestly, that’s quite uncommon by Indonesian hospitality standards—even Ibis usually replies faster. 😂

2026-07-31 • via Tripadvisor
L
llG6239WD • Family
4
Poor stay.
Pros:

-We stayed at the suite
-Outdated rooms that shows age, especially the bathroom
-Living room areas behind sofa were dirty
-Very noisy at night with motorcycle noise
-Staff could have better English
-Towels were visibly old. Honestly, the most worn down towel I have ever used at a 5 star hotel
-Hotel breakfast at 400K IDR was not worth the price at all, especially when compared to the quality of the food at the other outlets at the hotel.
-Staff were generally very helpful, which is a plus.
-It's overall a solid 3 star business hotel, but no where near 5 star standards.
-I don't normally complain about a hotel, but this hotel is not reflecting the Fairmount standards.

2026-07-25 • via Tripadvisor
J
Jessica • solo_traveller • id
9
It lived up to my expectations for a five star hotel
Pros:

Very professional and great concierge services

Cons:

Breakfast buffet could be better with more variety to choose from

2026-07-25 • via Nuitee
R
ReiHino12345 • Couples
10
A Memorable HYROX Surprise at Fairmont Jakarta
Pros:

I would like to express my sincere appreciation to the wonderful team at Fairmont Jakarta for making my boss’s recent visit to Indonesia truly memorable.

He came to Jakarta to participate in HYROX, and the team kindly helped us prepare a special surprise to encourage and support him for the event. A heartfelt thank you to the Front Office team, especially Yolanda and Sherry, as well as the Concierge, Guest Services, Reservations teams, and everyone else involved.

The room decoration was beautifully prepared, and the thoughtful HYROX-themed cake & video made the surprise even more special. While I may not be able to mention everyone by name, every person involved contributed to creating such a seamless and memorable experience.

What impressed me most was the genuine hospitality, attention to detail, and dedication shown by the entire team. It truly felt like they cared about making the occasion special, and that level of thoughtfulness made all the difference.

Thank you for going above and beyond. Exceptional service like this is what makes Fairmont Jakarta stand out. Please keep up the amazing work, and we look forward to returning in the future.

2026-07-23 • via Tripadvisor
S
Salim • couple • sa
10
ممتازه
Pros:

كل شي ممتاز

Cons:

لاشي

2026-07-23 • via Nuitee
S
shalilaat • Family
10
Birthday occasion
Pros:

Kemarin stay di Fairmont untuk perayaan ulang tahun saya, di bantu dari awal oleh Mas Charlie reception, Mas Titis dan Pak Otay. Sangat worth it menginap disini, great with every assistance they are offered. Thank you for making my day special

2026-07-20 • via Tripadvisor
M
Marseli • couple • id
10
2026-07-17 • via Nuitee
M
Mian Ammar • solo_traveller • pk
10
2026-07-13 • via Nuitee
S
Sindawati • couple • id
10
2026-07-10 • via Nuitee
S
Sven • solo_traveller • sg
10
Pros:

i liked everything about the hotel, room, breakfast, location and the attention to detail.

Cons:

not applicable

2026-07-08 • via Nuitee