One Cuernavaca

Hotels
•
Grupo Posadas - One Hotels
8.5 (401 reviews)
Carretera México Acapulco KM 88.6 , Cuernavaca , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
Good amenities
Comfortable stay
Cons:
Cleanliness issues
Room size limitations
Noise from the street

Categories

Cleanliness
7.75
Some cleanliness issues were noted, specifically with the room floor not being clean.
Service
9.25
The service was consistently praised as attentive and helpful.
Location
8.25
Location is good but there were complaints regarding access and proximity to desired areas.
Room Quality
7.75
Room quality mentioned as not always comfortable for three people; small rooms were noted.
Amenities
9.25
Amenities like 24-hour coffee and breakfast received positive remarks.
Value for Money
8.75
General comments indicate a good value for comfortable stay.
Food and Beverage
8.25
Food options received mixed reviews; some enjoyed breakfast while others found it limited.
Overall Experience
8.75
Overall experience was good with several positive aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:03

Property Description

Luxurious Accommodation

Experience modern and stylish rooms at One Cuernavaca Acapulco with city views, flat-screen TV, and complimentary toiletries. The white linens and contemporary decor create a chic ambiance for a comfortable stay.

Convenient Amenities

Enjoy a relaxing stay with an outdoor pool, on-site restaurant, and free WiFi. Start your day right with a complimentary breakfast buffet and take advantage of free parking. The 24-hour reception and business center cater to all your needs for a seamless stay.

Ideal Location

Located just 1.5 km from Museo de Ciencias de Morelos, One Cuernavaca offers easy access to nearby attractions like Playa Mojito Tequesquitengo. With Mexico City International Airport only an hour away, your travel convenience is guaranteed.

Book your stay at One Cuernavaca for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 401 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.25
Room Quality: 7.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
J
JUAN ENRIQUE • solo_traveller • mx
8
Cons:

Su ubicación donde no se puede salir si no llevas auto

2026-04-11 • via Nuitee
G
Garcia • family_with_children • mx
9
2026-04-07 • via Nuitee
R
Rocio • family_with_children • mx
9
Pros:

Limpio

Cons:

habitaciones pequeñas, bufet poco variado

2026-04-06 • via Nuitee
C
Camacho • extended_group • mx
9
2026-03-31 • via Nuitee
C
Camacho • extended_group • mx
10
2026-03-31 • via Nuitee
G
Garcia • family_with_children • mx
10
2026-03-30 • via Nuitee
K
krystal amairany • family_with_children • mx
8
2026-03-30 • via Nuitee
P
PABLO • couple • es
6
2026-03-30 • via Nuitee
A
Angel Oscar • family_with_children • mx
9
Pros:

El desayuno y que hicimos el check- in dos horas antes sin problema

Cons:

Un poco la entrada al hotel ya que es por la autopista y está muy escondida

2026-03-28 • via Nuitee
B
Benitez • family_with_children • mx
9
2026-03-27 • via Nuitee
A
Alejandro De Jesus • couple • mx
8
Bien
Pros:

.

Cons:

.

2026-03-24 • via Nuitee
J
Josue • couple • mx
8
Fair enough for the price
Pros:

It is good price for what we receive

Cons:

They need to renew some areas

2026-03-21 • via Nuitee
M
Ma.Antonieta • couple • mx
10
Bien para quedarse un par de noches es excelente es auto servicio asi que si deseas que te atiendan
Pros:

En realidad estuvo muy bien, la habitación cómoda, nos cambiaron al lado del patio que hacía menos ruido, nos pudimos meter a la alberca, todo bien.

Cons:

El desayuno bastante raquítico, de buen sabor 1 sola salsa lo demás insípido y sin opciones, el jugo era mas agua que "jugo" (artificial) y en si es lo único que no nos gustó tanto.

2026-03-18 • via Nuitee
L
Lopez • couple • us
7
Safe, clean and great people but too expensive and small
Pros:

The people were super nice and helpful

Cons:

Rooms were too small, bathrooms too small. No where to walk. Locked in area, restaurant in next door hotel was super expensive about $25.00 dollars for a cheeseburger. Got a special deal for 125.00 dollars a night but sign over hotel advertising for 77.00 dollars a night

2026-03-17 • via Nuitee
A
Angel Oscar • family_with_children • mx
9
Pros:

Que no tuve problema en el check in aunque fuera dos horas antes

2026-03-15 • via Nuitee
B
Bernabé Hernández • family_with_children • mx
10
Pros:

Excelente

Cons:

Todo bien

2026-03-15 • via Nuitee
A
Alberto • extended_group • mx
8
2026-03-10 • via Nuitee
S
Sebastian • solo_traveller • mx
10
all good!
Pros:

friendly staff

Cons:

no flexibility at all for early check ins, not even an hour early

2026-03-09 • via Nuitee
P
patricia • family_with_children • mx
10
en general excelente
Pros:

desayuno rico asimismo la ubicación es muy accesible

Cons:

el tamaño delbaño

2026-03-04 • via Nuitee
G
Gustavo • couple • mx
8
2026-03-03 • via Nuitee