One Cuernavaca

Hotels
•
Grupo Posadas - One Hotels
8.5 (388 reviews)
Carretera México Acapulco KM 88.6 , Cuernavaca , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
Good amenities
Comfortable stay
Cons:
Cleanliness issues
Room size limitations
Noise from the street

Categories

Cleanliness
7.75
Some cleanliness issues were noted, specifically with the room floor not being clean.
Service
9.25
The service was consistently praised as attentive and helpful.
Location
8.25
Location is good but there were complaints regarding access and proximity to desired areas.
Room Quality
7.75
Room quality mentioned as not always comfortable for three people; small rooms were noted.
Amenities
9.25
Amenities like 24-hour coffee and breakfast received positive remarks.
Value for Money
8.75
General comments indicate a good value for comfortable stay.
Food and Beverage
8.25
Food options received mixed reviews; some enjoyed breakfast while others found it limited.
Overall Experience
8.75
Overall experience was good with several positive aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:03

Property Description

Luxurious Accommodation

Experience modern and stylish rooms at One Cuernavaca Acapulco with city views, flat-screen TV, and complimentary toiletries. The white linens and contemporary decor create a chic ambiance for a comfortable stay.

Convenient Amenities

Enjoy a relaxing stay with an outdoor pool, on-site restaurant, and free WiFi. Start your day right with a complimentary breakfast buffet and take advantage of free parking. The 24-hour reception and business center cater to all your needs for a seamless stay.

Ideal Location

Located just 1.5 km from Museo de Ciencias de Morelos, One Cuernavaca offers easy access to nearby attractions like Playa Mojito Tequesquitengo. With Mexico City International Airport only an hour away, your travel convenience is guaranteed.

Book your stay at One Cuernavaca for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 388 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.25
Room Quality: 7.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
A
Alberto • extended_group • mx
8
2026-03-10 • via Nuitee
S
Sebastian • solo_traveller • mx
10
all good!
Pros:

friendly staff

Cons:

no flexibility at all for early check ins, not even an hour early

2026-03-09 • via Nuitee
P
patricia • family_with_children • mx
10
en general excelente
Pros:

desayuno rico asimismo la ubicación es muy accesible

Cons:

el tamaño delbaño

2026-03-04 • via Nuitee
G
Gustavo • couple • mx
8
2026-03-03 • via Nuitee
C
Cyntia • family_with_children • mx
10
2026-03-02 • via Nuitee
A
ALEJANDRO • couple • mx
8
Es para pasar una o dos noches porque es muy sencillo
Pros:

El desayuno rico, pero no había nadie limpiando las mesas

Cons:

las almohadas muy malas

2026-02-25 • via Nuitee
C
CARLOS • family_with_children • mx
7
Cons:

Nadie supervisa que los huedpedes sigan reglas

2026-02-25 • via Nuitee
A
ALFREDO • couple • mx
8
Pros:

bien, se acaba muy rapido lo bueno

2026-02-23 • via Nuitee
L
Luis Javier • family_with_children • mx
8
2026-02-23 • via Nuitee
V
Vargas Gómez • couple • cr
5
Cons:

el desayuno, nos pareció muy triste y tieso

2026-02-09 • via Nuitee
M
Mariana Villamil Andreu • family_with_children • mx
7
Pros:

Todos son muy amables

Cons:

Demasiado ruido no se puede dormir, cuartos demasiado pequeños

2026-01-31 • via Nuitee
Ángel Caraveo • family_with_children • mx
9
Pros:

Excelente ubicación y lugar para descansar después de una larga jornada de trabajo

2026-01-28 • via Nuitee
G
garrido • family_with_children • mx
10
Bien Todo
Pros:

La alberca

Cons:

El desayuno

2026-01-27 • via Nuitee
C
Cesar Hernández • family_with_children • mx
9
Olvide mis llaves
Pros:

La ubicación , olvide mis llaves ayer en el cuarto 438 trae una cadena y una figura de goku sayayin se las pueden entregar a mi novia q vive en Cuernavaca

Cons:

La colcha estaba sucia con marca oscuras

2026-01-26 • via Nuitee
C
Catalina • family_with_children • us
8
2026-01-25 • via Nuitee
A
Adrian • family_with_children • mx
10
2026-01-25 • via Nuitee
L
Luz Maria • extended_group • mx
8
Pros:

Ubicación y limpieza.

Cons:

Según Booking tiene gimnasio y cuando llegamos nos dijeron que era en otro hotel y tenía que pagarse extra, de igual forma la hora de check-out en el hotel es distinta a la que aparece en el anuncio. Hay ruido por los autos de la autopista.

2026-01-23 • via Nuitee
D
Diego Sebastián • solo_traveller • id
9
Pros:

Buena ubicación, muy limpia y el personal muy cordial

Cons:

Poca variedad de desayuno

2026-01-20 • via Nuitee
H
Héctor Mauricio • couple • mx
5
Bien para llegar a dormir
Pros:

Muy limpio
El personal muy amable y atentos
El café las 24 hrs

Cons:

Lo único que no me gusto el que las habitaciones no tienen ni una sola ventilación, están muy encerrado sumando a que son habitaciones muy pequeñas. Con una ventana con ventilación seria suficiente.

2026-01-20 • via Nuitee
R
Rosa • solo_traveller • mx
9
Satisfecha pero NO conforme
Pros:

Se que es un hotel ejecutivo, pero el barrio no es nada agradable, como para salir a caminar o dar un paseo ya que está la carretera No hay jardines

Cons:

No hay lugar para dar un paseo, caminar o descansar. El mantenimiento (habitación) deja mucho que desear para el costo de la habitación, así como su diseño y decoración.

2026-01-19 • via Nuitee