Hilton Garden Inn Rochester - University & Medical Center

Hotels
•
Hilton Garden Inn
9 (442 reviews)
30 Celebration Drive , Rochester , US
+1 585-424-4404

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Convenient amenities
Cons:
Poor breakfast options
Unresponsive service at times
Issues with cleanliness

Categories

Cleanliness
8.64
Some concerns about hairs in the tub and lack of cleaning supplies.
Service
9.11
Mixed feedback; some staff were friendly and helpful, while others were unresponsive.
Location
9.65
Consistently praised for convenience, especially near universities.
Room Quality
8.6
Some rooms found comfortable but issues with dated interiors and uncomfortable bedding.
Amenities
9.63
Features like pool and gym received positive comments, but missing items noted.
Value for Money
9.09
Overall value acknowledged but some felt price was high for services offered.
Food and Beverage
7.64
Breakfast buffet scored poorly in reviews; options were limited.
Overall Experience
9.61
Most reviewers enjoyed their stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:10

Property Description

Convenient Location
Located just 1.8 km from the University of Rochester, Hilton Garden Inn Rochester - University & Medical Center offers a comfortable stay with easy access to nearby attractions.

Modern Amenities
Enjoy air-conditioned rooms with a terrace, a restaurant, free shuttle service, and room service. Stay connected with free WiFi throughout the property and make use of the 24-hour front desk and ATM.

Delicious Dining Options
Start your day right with an American breakfast available every morning. All guest rooms feature a coffee machine, bed linen, and towels for a relaxing stay.

Ready to experience comfort and convenience? Book your stay at Hilton Garden Inn Rochester - University & Medical Center now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROC

Location

Guest Reviews

9
Based on 442 reviews
Cleanliness: 8.64
Service: 9.11
Location: 9.65
Room Quality: 8.6
Amenities: 9.63
Value for Money: 9.09
Food and Beverage: 7.64
Overall Experience: 9.61
M
Marc • solo_traveller • us
8
I'll be back. Always my favorite place to stay.
Pros:

Great location

Cons:

Shower caulking moldy and ceiling in the shower area peaking. Didn't feel as clean as it usually does. Missed the tub this time.

2026-10-27 • via Nuitee
R
Robert • couple • us
10
2026-10-21 • via Nuitee
K
Kristy • couple • us
9
Pros:

Clean, great location, great staff, excellent breakfast

2026-10-10 • via Nuitee
B
Bina • couple • us
10
We had a comfortable stay in a clean and friendly place.
Pros:

Cleanliness and friendly staff

Cons:

Restaurant closed very early

2026-09-19 • via Nuitee
C
Christina • couple • us
10
I loved it specially the fire pit
Pros:

It was clean and nice

Cons:

It was nice i love the room

2026-09-09 • via Nuitee
C
Chasity • solo_traveller • us
10
2026-09-08 • via Nuitee
G
Gauthier • family_with_children • us
8
2026-09-07 • via Nuitee
K
Keith • couple • us
9
Great location and friendly staff
Pros:

Very nice staff and very clean

2026-09-06 • via Nuitee
S
SHANIQUE • solo_traveller • us
10
Pros:

Everything about the Hotel and how convenient it was to get to Everything. It seemed as if Everything was no more than 11 mins away. I will definitely try to book here when I'm visiting my son. We were very comfortable.

2026-09-03 • via Nuitee
B
Beth • couple • us
10
Pros:

Staff exceptional

2026-09-02 • via Nuitee
J
Jennifer • couple • us
10
Lovely hotel, great location, and friendly staff
Pros:

I love this hotel and try to stay every time I visit my son at U of R

2026-08-30 • via Nuitee
X
Xinyi • solo_traveller • cn
10
Nice
2026-08-27 • via Nuitee
H
Harris • solo_traveller • us
10
2026-08-18 • via Nuitee
S
Sarah • couple • us
8
2026-08-14 • via Nuitee
M
Manning • solo_traveller • us
8
2026-08-13 • via Nuitee
R
Robert • couple • us
10
2026-08-12 • via Nuitee
B
Bridgette • couple • us
8
2026-08-10 • via Nuitee
A
Ann • couple • us
10
Lovely
Pros:

Convenient great food

Cons:

Could be cheaper,
Not charging for service animals

2026-07-14 • via Nuitee
J
joanne • couple • us
10
2026-07-04 • via Nuitee
R
Rachel • family_with_children • us
8
2026-06-28 • via Nuitee