SHILAT Avenue Pattaya Hotel

Hotels
•
Independent
7.6 (75 reviews)
198/30 Moo 9, Nongprue, Banglamung, Pattaya, Chonburi, 20150 , Pattaya , TH
66-38-723900

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Designated smoking area
Concierge service
Wheelchair accessible
Steam room
See all facilities

Review Highlights

Pros:
Excellent/central location
Friendly and helpful staff (kitchen and front-line)
Kosher dining options, synagogue and Shabbat services
Clean rooms and attentive cleaners (many comments)
Comfortable beds / decent room size for some guests
Cons:
Strong/unpleasant smell in reception and garbage on access path
Outdated rooms; property needs renovation
Pool poorly maintained and too few sun loungers
Basic gym and neglected rooftop
Isolated reports of rude/unhelpful reception staff

Categories

Cleanliness
7.1
Rooms and public areas are generally reported as clean and cleaners are praised, but there are recurring complaints about a strong smell in reception, garbage on the access path and an unkempt rooftop/pool area.
Service
7.8
Staff and kitchen team are frequently described as friendly and helpful; several guests praise attentive staff. However there are isolated negative reports of rudeness/unhelpfulness at reception and comments about some cleaning staff attitude.
Location
8.8
Many reviews highlight an excellent, convenient location; repeatedly listed as a key positive. A few notes mention difficult access via a trash-lined alley and nearby street garbage affecting approach.
Room Quality
6.8
Mixed impressions: comfortable beds and adequate room size for some, but rooms are described as dated, in need of renovation and not particularly large or modern.
Amenities
6.6
Property offers distinctive amenities (on-site synagogue, kosher services, Shabbat meals) which are valued by many, but the pool is poorly maintained with too few loungers, gym is very basic and the rooftop is neglected.
Value for Money
7.6
Standard quality for this hotel tier.
Food and Beverage
6.9
Kosher food availability and staff effort are appreciated; however multiple guests find the food basic and not comparable to proper hotel restaurants — service often feels informal and limited.
Overall Experience
9.2
Many guests report pleasant stays, repeat visits and recommend the hotel, praising location, staff and the kosher/shabbat offerings; despite some facility issues the overall sentiment for returning guests is strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-30 22:47

Property Description

Recreational Opportunities: Take advantage of the outdoor pool, sauna, and fitness center for relaxation and fun activities.

Dining Experience: Indulge in a satisfying meal at Kosher Restaurant offering delicious dishes to guests.

Convenient Amenities: Benefit from services like dry cleaning, a 24-hour front desk, and multilingual staff for a seamless stay.

Escape to Centara Life Avenue Hotel Pattaya, just a short stroll away from Pattaya Beach and Walking Street. Book now for an unforgettable experience!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 75 reviews
Cleanliness: 7.1
Service: 7.8
Location: 8.8
Room Quality: 6.8
Amenities: 6.6
Value for Money: 7.6
Food and Beverage: 6.9
Overall Experience: 9.2
K
Kfir • solo_traveller • il
7
2026-05-20 • via Nuitee
S
Stephane • solo_traveller • ch
5
It would be appropriate to carry out a serious renovation and updates.
Pros:

The bed is comfortable, although the room is a bit dated.

Cons:

Access to the hotel is complicated, and you have to follow a foul-smelling alley with trash bins lining the entire path. In addition, the pool is not well maintained, and there are only two worn-out sun loungers available. The gym is very basic, and the equipment provided is simply not appealing.

2026-05-18 • via Nuitee
M
Moores • solo_traveller • gb
10
Pros:

Stayed many times.

2026-05-18 • via Nuitee
K
Kfir • solo_traveller • il
7
Pros:

מה שטוב שיש שם בית כנסת ומארחים ברמה גבוהה

Cons:

המלון צריך להשתפר במתקנים וחדרים יותר נוחים.

2026-05-18 • via Nuitee
E
ERAN • solo_traveller • il
8
Pros:

המלון עצמו בסדר, אבל לא יותר מזה. החדר בגודל סביר...לא גדול מאוד. היה מקרר קטן וקומקום. הניקיון בסדר.
אבל שימו לב !!! לגבי המיסעדה הכשרה במלון והאוכל הכשר ביכלל ( שזה בעצם מה שמוביל הרבה ישראלים להזמין שהיה במלון ), אז נכון שיש אוכל כשר, קידוש ביום שישי , בית כנסת וכו'... שאני לא מכחיש שזה פרוייקט מאוד יפה של אדם בשם מרציאנו , שהבנתי שהוא נישען הרבה על תרומות וכו'... אבל זו לא ממש מיסעדה, ולא ממש חדר אוכל. זה יותר ניראה ביומיום כמו כמה שולחנות וכסאות פשוטים שפזורים בלובי הקטן של המלון ואיזושהיא פינת מיטבחון קטן שבו מכינים תאוכל. ולדעתי האוכל שקיבלנו בכמה פעמים שרכלנו שם היה ברמה בסיסית ביותר וממש לא ניתן להשוואה לשום מיסעדה שאכלנו בה בתאילנד וגם לא לבית חב"ד בבנקוק או אפילו בצ'אנג מאי וגם בקוסמוי ובקופנגן.
בקיצור כל שרותי האוכל דומים יותר למשהו כמו שולחנות אוכל באיזשהו בית כנסת קטן או ישיבה קטנה בבני-ברק, או משהוא כזה... אז מי שמצפה למסעדה או חדר אוכל נורמלי של מלון....שישכח מזה.

2026-05-11 • via Nuitee
D
Dene • couple • gb
10
Excellent location
Pros:

Excellent location

2026-05-09 • via Nuitee
S
Sebastian • solo_traveller • ie
9
2026-05-04 • via Nuitee
R
Roberto • couple • es
8
2026-05-01 • via Nuitee
R
Roberto • couple • es
8
Está bien
Pros:

Todo en general

Cons:

Las mujeres de la limpieza están amargadas

2026-05-01 • via Nuitee
D
DONALD • solo_traveller • gb
8
2026-04-29 • via Nuitee
I
israel • solo_traveller • il
8
2026-04-25 • via Nuitee
D
DONALD • solo_traveller • gb
8
Good stay overall
Pros:

Staff in this hotel are so friendly and helpful

Cons:

No balcony

2026-04-24 • via Nuitee
P
Peter • solo_traveller • gb
8
2026-04-23 • via Nuitee
R
Rex • solo_traveller • no
7
2026-04-22 • via Nuitee
R
Rolf • solo_traveller • de
1
Jedes Jahr wird das Haus schlechter weil nichts investiert wird.
Cons:

Klimaanlage zu laut .
Der Rooftop ist ungepflegt!

2026-04-19 • via Nuitee
M
Mike • solo_traveller • gb
10
Pros:

Great hotel

2026-04-12 • via Nuitee
I
Ian • solo_traveller • gb
9
2026-04-12 • via Nuitee
S
Stewart • couple • gb
3
Barr the smell and the rudeness of the reception staff it’s in a good location
Pros:

The room was a decent size and the cleaners done a amazing job

Cons:

The smell in reception was that bad I even contacted booking to ask to rebook me somewhere else as the smell was there for 5/6 days, I lost my bad on my travel down I asked reception if they could help me to which they refused, there was a large gathering of what seems like a dinner service all the way through reception to way this couldn’t be held in the restaurant on second floor I don’t know it made it awkward walking past people while they were eating

2026-04-08 • via Nuitee
K
Kristijan • solo_traveller • hr
7
Pros:

Great location!

Cons:

Garbage in the strret towards hotel.

2026-04-06 • via Nuitee
P
PIERRE CLAUDE • solo_traveller • fr
9
Séjour agréable
Pros:

Hôtel agréable, chambre très calme.

Cons:

Rien à signaler.

2026-03-24 • via Nuitee