Hotel Amparo

Please note that this review is for the Hotel Solar do Bom Jesus in Santa Cruz - I was asked to move to this hotel when Hotel Amparo requested that I move to their sister hotel due to short-notice issues with the hotel. This was fine for me and it was handled very well by both hotels.

Rapporto qualità prezzo perfetto

Friendly helpful staff. Our stay was in an apartment, quite large but dated.

Easy parking and convenient to airport

Hôtel à un prix raisonnable, à proximité du centre (restaurants, magasins, bus…) et du front de mer. Personnel chaleureux. Il faut trouver une place de stationnement dans la ville.

Matelas qui doit avoir quelques décennies et qu’il faut remplacer de toute urgence 😱😱😱!!!! Nous n’y reviendrons pas pour cette raison !!!

Todo bastante bien, lo único malo es que al grifo de la ducha le faltaba el cambiador de grifo a alcachofa y no pude ducharme.

Estadia confortável.
Limpo.
Bom pequeno almoço.

Propre mais ancien, les lits ne sont pas très confortables, la télé ne fonctionne pas, une des lumières des toilettes ne fonctionne pas, mais l'hôtel est très propre, la dame du petit déjeuner est très serviable et agréable.

TERRIBLE!!! I couldn’t check in because there is no one at the reception for late check in and also was told that they would leave a key to enter but it was nowhere to be found!!

Never had such a bad hotel, almost everything was so much used an very everything was so dirty. Even insects in the food… very disgusting. Never ever again.

Great for one night near the airport

This might be the worst hotel l've ever stayed in. The room was so filthy it looked like Helen Keller had been in charge of cleaning. There's no way anyone could see the state it was in and think it was acceptable. Stains, dirt, BLACK MOLD and a smell that made us question if the place had ever been cleaned. My girlfriend and I had to black out just to survive the night.
Free Parking is a joke-it's a 10-minute walk away, which makes dragging your luggage through a sketchy area even worse. Honestly, you'd be better off sleeping on the streets with the homeless. At least you'd know what you're getting into.
Stay anywhere else. This place is a nightmare.

Hotels.com says its a 3star Hotel. But its a 2star hotel. Very close to the beach.

I pleased with both hotel and it's staffing. A simple, well dwelling exactly what I was looking for.

Tolle Lage im Ortskern, am Wasser,
Preis- Leitungs-Verhältnis war in Ordnu g, Bett leider durchgelegen.

Très bien situé, nous y avons passé 2 nuits discontinues durant les vacances. La première chambre était mieux que la deuxième dans les combes (mais cette dernière était moins chère) , sdb vielle et pas faite pour les personne de plus de 1m75 !

Nice room, helpfull staff

Instalaciones mejorables, desayuno y atención top, sin problemas para hacer checking antes de la hora.

Bon rapport qualité/prix

Terrible, ni en la casa del terror. Lo único salvable fue el desayuno.
La habitación olía a cañería, en la serie Cuéntame eran más modernas las instalaciones, el secador no funcionaba, se escuchaban ruidos de todas las habitaciones, la cama de muelles es de lo mas incómodo de las estancias donde he estado alojado. No lo recomiendo con todos estos factores.