21c Museum Hotel Durham

Hotels
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21c Museum Hotels
8.4 (599 reviews)
111 North Corcoran Street , Durham , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location
Cons:
Issues with room temperature control
Inconsistent cleanliness in some areas

Categories

Cleanliness
8.01
The hotel was clean and comfortable.
Service
8.78
Staff was friendly and responsive to requests.
Location
9.02
Perfectly located in downtown, very walkable.
Room Quality
8.17
Rooms were well-decorated and comfortable.
Amenities
8.4
Good amenities, including a workout room and sauna.
Value for Money
7.96
Overall good value, despite some issues.
Food and Beverage
8.51
Quality food and attentive service.
Overall Experience
8.38
A unique experience with great service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:43

Property Description

Historic Charm and Modern Luxury
Located in the iconic Hill Building, the Durham 21c Museum Hotel seamlessly blends historic charm with modern luxury. Just minutes away from the Durham Performing Arts Center, this hotel offers a unique experience for art and culture enthusiasts.

Upscale Amenities
Indulge in upscale amenities such as contemporary furnishings, a Nespresso® coffee machine, and Malin + Goetz® toiletries in every room. Unwind at the on-site spa, stay active at the fitness centre with a sauna, or explore the rotating art exhibitions within the hotel.

Culinary Delights
Savor modern New American cuisine at The Counting House, known for its focus on local food traditions and seafood. Enjoy artisanal cocktails at the bar and lounge, adding a touch of sophistication to your dining experience.

Experience the perfect blend of history, art, and luxury at Durham 21c Museum Hotel. Book your stay now for an unforgettable getaway.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.

Early check-in is offered based on availability. Contact the property for details.

Contact the property for details.

$2.00 sustainability fee to support our mission to positively impact the planet, including providing every guest with PATH reusable water bottles. Ask our team for the closest water refill station.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for US$0 per person per night when using an existing bed.
    People 17 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 599 reviews
Cleanliness: 8.01
Service: 8.78
Location: 9.02
Room Quality: 8.17
Amenities: 8.4
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.38
N
Natasha • couple • us
9
2026-06-20 • via Nuitee
C
Chrystal • solo_traveller • us
6
A beautiful hotel with outstanding staff and valet service, but the disappointing breakfast service.
Pros:

I want to recognize that the hotel staff and valet service were exceptional. Every interaction I had with them was friendly, professional, and welcoming. They truly deserve recognition for the outstanding service they provided. The food was excellent.

Cons:

Unfortunately, my breakfast experience was extremely disappointing. I waited nearly an hour for my food while multiple parties who arrived after me were seated, served, and finished eating before my order was even taken. I was also left waiting over 30 minutes for a glass of water that was offered when I was seated. The restaurant was not busy, so the lack of attention was inexcusable. It's unfortunate that such poor service overshadowed an otherwise excellent stay.

2026-06-20 • via Nuitee
C
Christian Hans Hauke • solo_traveller • de
1
Kaotisch und unorganisiert.
Cons:

Wirklich schlecht ausgebildetes Personal. Zimmer wurden getauscht, Karten gesperrt, Informationen. Ich weitergegeben. Zu allem Überfluss wurde mit mitgeteilt das das Hotel selbst keine Rechnungen ausstellen kann und dies nur von booking vorgenommen werden kann. Seit dem warte ich auf meine Rechnung.

2026-06-19 • via Nuitee
L
Linda • couple • us
10
Pros:

Location and staff are great

2026-06-12 • via Nuitee
M
Melissa • couple • us
10
2026-06-08 • via Nuitee
L
Laura • family_with_children • us
10
Most unique experience in a hotel to date
Pros:

The vault and the art exhibits are a great addition to an already interesting building, my kids loved taking it all in.

Cons:

No complaints about my stay.

2026-06-08 • via Nuitee
C
Celeste • solo_traveller • sg
8
It was a pleasant stay.
Pros:

It is centrally located and within walking distance to DPAC. I like the decor of the room though I hope the lights could be brighter.

Cons:

The reception is not always manned.

2026-06-07 • via Nuitee
H
Holt • solo_traveller • us
8
2026-06-05 • via Nuitee
M
Miriam • couple • us
6
Nice place, mediocre staff, they were not rude but did not go out of their way to assist guests
Pros:

Location cleanliness

Cons:

Slow to clean the room
We had to remind them
Broken coffee machine

2026-05-30 • via Nuitee
V
Vickie • couple • us
9
Would visit again. Very nice room.
Pros:

The art and friendly staff.

Cons:

We had to wait an hour to be served breakfast. We were told the kitchen was backed up with orders. We ate breakfast one day but went somewhere else the next day.

2026-05-25 • via Nuitee
A
Alison • solo_traveller • au
8
I would stay again, it was a good hotel but not great.
Pros:

Great location and my king room was spacious- both the room and bathroom. The attached art gallery and water filling stations are a nice bonus.

Cons:

The properly is tired is some areas - including the hallways to walk to your room which look like a hospital. It’s not inviting nor fitting for a 4 star hotel. I realise it’s a heritage listed building, but the hospital feel brings it down and acoustically makes it loud at times. Nespresso machine in my room was broken and clearly ignored / not replaced. One set of blinds was extremely loud and crunching when you open them and one beside light would not turn off - no matter what switch I used. I had to unplug it from the wall. These are small things but they add up because there is a lack of attention to detail for a 4 star hotel. Also some staff were excellent, others looked like they didn’t care at all.

2026-05-21 • via Nuitee
M
Marsha • couple • us
5
It was just a mediocre place to stay.
Pros:

The museum.

Cons:

I have stayed at other 21c hotels and this one is below par. The room was shabby. It needs a facelift. Nothing special.

2026-05-15 • via Nuitee
M
michelle • solo_traveller • us
9
Fabulous
Pros:

Beautiful luxe property. Very cool vibe nice rooms. Great bar and restaurant. Museum was a very fun addition. Staff was superb.

Cons:

It is pricey. And $35 a night to park.

2026-05-14 • via Nuitee
G
GLENN • solo_traveller • us
5
Great concept for old building renovation
Pros:

Novel presentation of interior with art

Cons:

No hot water. Phone never worked. Communication to valet didn’t happen and resulted in long wait times

2026-05-03 • via Nuitee
S
Shawn • couple • us
10
Great location and such a cool lobby
Pros:

The art in the lobby was so fun and interesting

Cons:

The location in proximity to DPAC couldn’t be better

2026-04-30 • via Nuitee
J
Joyce • solo_traveller • us
8
Pros:

Location and decor

Cons:

No hot water

2026-04-29 • via Nuitee
K
Kay • extended_group • us
9
Nice staff, clean , comfortable, parking a pain
Pros:

Andrew was my valet person, he was so kind and helpful . I was so confused on parking and proximity and Andrew showed up in front of hotel to help me navigate and took great care of my vehicle. Kudos to him.. Miguel our server at the resturant in the hotel was top nodge , efficient and very attentive.

Cons:

The parking is confusing if you are not from the area.. the valet is the only way to go

2026-04-28 • via Nuitee
E
Erin • couple • us
3
2026-04-27 • via Nuitee
B
Brooke • family_with_children • us
10
Fun, different type of space and hotel! Loved the museum. Restaurant was pretty good too
Pros:

Super cool space!

Cons:

Not much

2026-04-27 • via Nuitee
M
Michael • solo_traveller • us
9
Great location and ideal for short stay in Durham for a show.
Pros:

Great location. Cool design. Nice rooms. Very clean. Great staff.

Cons:

Breakfast room. Too fussy and fancy and expensive for breakfast. Better to go out locally.

2026-04-26 • via Nuitee