Boro Hotel

Hotels
8.8 (1181 reviews)
38-28 27th Street , Queens , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great views
Comfortable beds
Friendly staff
Good value for New York
Cons:
Limited coffee availability in the mornings
Basic hotel features

Categories

Cleanliness
8.81
Rooms were cleaned daily and maintained well.
Service
8.98
Staff was very helpful and friendly.
Location
9.12
Great location with beautiful views of Manhattan.
Room Quality
8.57
Rooms are spacious and well-designed, with good amenities.
Amenities
8.5
Basic amenities available; some aspects could be improved.
Value for Money
8.66
Good value for New York standards despite expensive food.
Food and Beverage
8.91
Recommended food with great cocktails.
Overall Experience
8.88
Overall enjoyable experience; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:33

Property Description

Private Lobby Terrace
Enjoy a unique stay at Boro Hotel in Long Island City with a private lobby terrace for relaxation and stunning views of the city skyline.

Modern Guest Rooms with Views
Indulge in the breathtaking views of Long Island City or the Manhattan skyline from our modern guest rooms featuring large windows, hardwood floors, and custom furnishings.

Convenient Amenities
Experience comfort with air-conditioned rooms, brightly-lit bathrooms with bathrobes and hairdryers, and convenient services like a 24-hour front desk and luggage storage.

Book your stay at Boro Hotel now and immerse yourself in the vibrant city life of Long Island City, just minutes away from Manhattan.

Important information:

Please note, guests must be at least 21 years or older to check in.

Please note, the service fee includes the following: - Unlimited calls within the US - Lobby coffee hour from 6:00 - 7:00 - Wine Hour from 17:00 - 18:00 - In-room bottled water - Seasonal rooftop access - Access to 24-hour fitness center - Luggage storage - Shipped package handling and storage (restrictions apply)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 78.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 1181 reviews
Cleanliness: 8.81
Service: 8.98
Location: 9.12
Room Quality: 8.57
Amenities: 8.5
Value for Money: 8.66
Food and Beverage: 8.91
Overall Experience: 8.88
G
Guide699457 • Family
10
This One's a Winner
Pros:

I loved it! Comfy, easy, lovely. It's my new go to in the neighborhood!

2026-06-06 • via Tripadvisor
G
Goce • solo_traveller • mk
9
2026-06-06 • via Nuitee
L
Lee Ann • extended_group • us
10
I’d definitely stay here again!
Pros:

The breakfast was really good! That surprised me lol and the staff was great! Everything went smooth and it was cleannnn!

2026-06-06 • via Nuitee
K
Konrad • couple • de
8
2026-06-06 • via Nuitee
K
Khelia • couple • us
10
2026-06-05 • via Nuitee
N
Nicole • extended_group • us
5
2026-06-05 • via Nuitee
M
Maira • couple • us
8
2026-06-04 • via Nuitee
D
Diuly • couple • us
8
2026-06-02 • via Nuitee
S
Sugiyama • couple • us
7
Pros:

Safe members were friendly

Cons:

No fan in the bathroom. Poor air blockage of balcony door so you can hear drift comes in

2026-06-01 • via Nuitee
R
Rob • extended_group • nl
9
2026-06-01 • via Nuitee
M
Manuela • extended_group • de
7
zum Schlafen reicht es, würde ich allerdings nicht wieder buchen.
Pros:

Wir waren in der 5. Etage. Das Zimmer war nicht schön. Die Decke der reine Beton, es sah nicht schön aus. Es wirkt sehr kühl. Es gibt Schalter, wo man nicht weiß was für eine Funktion sie haben. Die Deckenlampe war ein 4eckiger Kasten, was man kein Licht nennen kann. Es war sehr laut, der Straßenlärm ist gut zu hören. Die Betten waren durchgelegen, es waren keine Kingbetten, wie gebucht,

Cons:

es gibt keinen Wasserkocher, den haben wir uns dann im Target gekauft, nix. Kühlschrank auf Anfrage, aber auch nur naja, wenn es denn sein muss, obwohl es vorher bereits zugesagt wurde. Für ein 4 Sterne Haus habe ich mehr erwartet. Der Servicemitarbeiter wollte uns 4 Personen ein Zimmer verkaufen mit einem Bett, obwohl wir ein Zimmer, mit 2 Schlafzimmern gebucht haben und bereits bezahlt hatten. Es war sehr mühselig, bis er es verstanden hatte. Er war auch sehr genervt und wirkte dadurch unfreundlich.

2026-05-31 • via Nuitee
E
Elisa • couple • de
10
2026-05-30 • via Nuitee
M
Markus • family_with_children • de
10
2026-05-30 • via Nuitee
L
Luis • couple • us
10
2026-05-28 • via Nuitee
E
Evanguelos • couple • fr
10
2026-05-28 • via Nuitee
S
Sir-Frederick Douglas • solo_traveller • us
5
It was OK just OK.
Pros:

I like how comfortable the bed was. Also, the airflow in the room when you open the door to go outside the airflow in the room was really nice. Also, I liked the minimalistic style of the room coupled with the industrial aspect of the room was really nice.

Cons:

what I didn’t like about the property was that you had to call to get your room cleaned. If there’s some type of regulation or no rule or law that that doesn’t allow a room to be clean that’s one thing. But even in that towels, washcloths should be refreshed daily.

2026-05-27 • via Nuitee
E
Emma • couple • gb
10
2026-05-26 • via Nuitee
M
Mona 23 • solo_traveller • de
10
2026-05-26 • via Nuitee
U
Ulrich • solo_traveller • de
8
Cons:

Kein Kühlschrank

2026-05-25 • via Nuitee
L
Ludovica • couple • it
10
2026-05-25 • via Nuitee