Boro Hotel

Hotels
8.8 (1061 reviews)
38-28 27th Street , Queens , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great views
Comfortable beds
Friendly staff
Good value for New York
Cons:
Limited coffee availability in the mornings
Basic hotel features

Categories

Cleanliness
8.81
Rooms were cleaned daily and maintained well.
Service
8.98
Staff was very helpful and friendly.
Location
9.12
Great location with beautiful views of Manhattan.
Room Quality
8.57
Rooms are spacious and well-designed, with good amenities.
Amenities
8.5
Basic amenities available; some aspects could be improved.
Value for Money
8.66
Good value for New York standards despite expensive food.
Food and Beverage
8.91
Recommended food with great cocktails.
Overall Experience
8.88
Overall enjoyable experience; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:33

Property Description

Private Lobby Terrace
Enjoy a unique stay at Boro Hotel in Long Island City with a private lobby terrace for relaxation and stunning views of the city skyline.

Modern Guest Rooms with Views
Indulge in the breathtaking views of Long Island City or the Manhattan skyline from our modern guest rooms featuring large windows, hardwood floors, and custom furnishings.

Convenient Amenities
Experience comfort with air-conditioned rooms, brightly-lit bathrooms with bathrobes and hairdryers, and convenient services like a 24-hour front desk and luggage storage.

Book your stay at Boro Hotel now and immerse yourself in the vibrant city life of Long Island City, just minutes away from Manhattan.

Important information:

Please note, guests must be at least 21 years or older to check in.

Please note, the service fee includes the following: - Unlimited calls within the US - Lobby coffee hour from 6:00 - 7:00 - Wine Hour from 17:00 - 18:00 - In-room bottled water - Seasonal rooftop access - Access to 24-hour fitness center - Luggage storage - Shipped package handling and storage (restrictions apply)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 78.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 1061 reviews
Cleanliness: 8.81
Service: 8.98
Location: 9.12
Room Quality: 8.57
Amenities: 8.5
Value for Money: 8.66
Food and Beverage: 8.91
Overall Experience: 8.88
N
Naqushia • extended_group • us
8
Do it. Well worth it. Select dishes are very very good there's room service.
Pros:

E.V.E.R.Y.T.H.I.N.G

Cons:

Nothing. Period.

2026-03-14 • via Nuitee
R
Raven • couple • us
4
It was ok
Pros:

The shower did not have hot water just kool water.

Cons:

The water should have been warmer. And there wasn't a fride or ice bucket

2026-03-09 • via Nuitee
M
Maggy D. • family_with_children • us
10
I had a view of the Brooklyn bridge
2026-03-08 • via Nuitee
S
Swaby • couple • us
5
The guy at the front desk told us the coffee and wine was complimenty for the guest . That was not true room had no frig
Pros:

View

Cons:

King rooms are small for the price

2026-03-07 • via Nuitee
J
Julie • extended_group • us
10
A wonderful addition to our birthday celebration weekend!!
Pros:

We travelled to Long Island City for a 40th birthday party that was about a mile and a half away. There were several in our group and we all were extremely happy with our choice! The industrial chic decor was lovely and the view from our room …awesome. And we all LOVED Beebe’s - the pizza, Brussels sprouts and beer DELICIOUS !

Cons:

Our stay was too short!

2026-03-06 • via Nuitee
S
Sarah • family_with_children • ky
10
Great hotel
Pros:

Location was fairly close to Subway stations...easy to get into Manhattan.
The view of Manhattan was awesome.
Restaurant was reasonably priced and served good food. There were also other good food options in the surrounding area.

Cons:

All was good

2026-03-01 • via Nuitee
I
Ive • couple • us
10
2026-03-01 • via Nuitee
J
Jaimie • couple • us
8
2026-03-01 • via Nuitee
S
Suzanne • couple • us
9
See you again!
Pros:

We have been staying at the Boro since 2015.
The staff is professional friendly and accommodating.
Location enables use of transit and access to retail/restaurants.
For its age, the Boro is well maintained.
An onsite site bar and restaurant in a small hotel is unique and appreciated. Complimentary morning coffee, how lovely! A shout out to David at Reception and the restaurant servers!

Cons:

The mattress is not comfortable and does not allow for good night's rest.

2026-02-26 • via Nuitee
D
Darensbourg • solo_traveller • us
10
I loved how close it was to the train, the airport, and Manhattan. I love how the environment also.
Pros:

I loved my room. I was able to change my room to a king bed and stil had a nice view. I wish the 10th floor had a king bed.

Cons:

Not applicable.

2026-02-25 • via Nuitee
C
Christine • extended_group • at
10
2026-02-22 • via Nuitee
J
Jones • couple • us
1
2026-02-13 • via Nuitee
R
Ronald • couple • us
9
It was a relaxing and comfortable stay
Pros:

Price and location

Cons:

There was dust in my room and the front of the hotel was unkept

2026-02-10 • via Nuitee
B
Brandi • couple • us
1
NO HEAT IN THE ROOM!! THE ISSUE WAS NEVER RESOLVED
Pros:

The location was perfect for where we were going.

Cons:

Heating conditions.

2026-02-10 • via Nuitee
R
Rinat • couple • il
1
2026-01-31 • via Nuitee
L
Lukas • extended_group • de
9
2026-01-29 • via Nuitee
B
Brigitta • solo_traveller • ca
10
2026-01-28 • via Nuitee
G
Gustavo • couple • us
10
2026-01-28 • via Nuitee
N
Naoum Fares • solo_traveller • us
9
2026-01-26 • via Nuitee
R
Riccardo • couple • it
7
Impossibile riposare bene la notte senza tappi per le orecchie
Pros:

Dimensioni della camera

Cons:

Rumore continuo dell impianto di ventilazione al piano terra

2026-01-25 • via Nuitee