Boro Hotel

Hotels
8.8 (1102 reviews)
38-28 27th Street , Queens , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great views
Comfortable beds
Friendly staff
Good value for New York
Cons:
Limited coffee availability in the mornings
Basic hotel features

Categories

Cleanliness
8.81
Rooms were cleaned daily and maintained well.
Service
8.98
Staff was very helpful and friendly.
Location
9.12
Great location with beautiful views of Manhattan.
Room Quality
8.57
Rooms are spacious and well-designed, with good amenities.
Amenities
8.5
Basic amenities available; some aspects could be improved.
Value for Money
8.66
Good value for New York standards despite expensive food.
Food and Beverage
8.91
Recommended food with great cocktails.
Overall Experience
8.88
Overall enjoyable experience; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:33

Property Description

Private Lobby Terrace
Enjoy a unique stay at Boro Hotel in Long Island City with a private lobby terrace for relaxation and stunning views of the city skyline.

Modern Guest Rooms with Views
Indulge in the breathtaking views of Long Island City or the Manhattan skyline from our modern guest rooms featuring large windows, hardwood floors, and custom furnishings.

Convenient Amenities
Experience comfort with air-conditioned rooms, brightly-lit bathrooms with bathrobes and hairdryers, and convenient services like a 24-hour front desk and luggage storage.

Book your stay at Boro Hotel now and immerse yourself in the vibrant city life of Long Island City, just minutes away from Manhattan.

Important information:

Please note, guests must be at least 21 years or older to check in.

Please note, the service fee includes the following: - Unlimited calls within the US - Lobby coffee hour from 6:00 - 7:00 - Wine Hour from 17:00 - 18:00 - In-room bottled water - Seasonal rooftop access - Access to 24-hour fitness center - Luggage storage - Shipped package handling and storage (restrictions apply)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 78.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 1102 reviews
Cleanliness: 8.81
Service: 8.98
Location: 9.12
Room Quality: 8.57
Amenities: 8.5
Value for Money: 8.66
Food and Beverage: 8.91
Overall Experience: 8.88
C
chiara • couple • it
8
Comodo pulito ed accogliente, buoni i cocktails
Pros:

Spettacolare il panorama dalla camera

2026-04-11 • via Nuitee
S
Solimar • couple • us
8
Pros:

Its a very nice beautiful hotel, the rooms are spacious and clean

Cons:

I would have liked if there was extra seating as well as a fridge

2026-04-11 • via Nuitee
M
McLaren • couple • us
9
2026-04-10 • via Nuitee
M
Michelle • couple • at
9
2026-04-10 • via Nuitee
J
joanna • couple • us
10
2026-04-06 • via Nuitee
A
Angela • couple • us
8
2026-04-05 • via Nuitee
A
Albulena • solo_traveller • dk
10
Amazing view of Manhattan and amazing service by the staff
Pros:

I love this hotel. Second time I stayed here. The view is amazing, especially from the 11th floor.
Its a clean, modern and spacious hotel. The staff were amazing. Mazz (hope I am spelling it right) greeted me the first night. He was so great throughout my stay. Superb customer service. The same goes for David and Valentina. The staff was lovely and always so helpful.

The hotel is in Queens but like 15 min from Manhattan and definitely worth it. Close to Subways and connections to both Manhattan and the airport.

Cons:

The wifi on the higher floors would not always work properly.

2026-04-05 • via Nuitee
S
Sasha • solo_traveller • it
6
2026-04-04 • via Nuitee
T
Taylor • couple • us
10
Beautiful rooms with the most gorgeous views
Pros:

Beautiful bedroom with the best views no matter where you are. Waking up the sunrise was absolutely unreal.

Cons:

This bedroom was slightly smaller than the last stay but not an issue

2026-04-02 • via Nuitee
S
Shanthi • couple • it
10
2026-04-02 • via Nuitee
S
stephenlG9053XY • Solo travel
10
Winning Spot in Dutch Kills
Pros:

I am so over Manhattan. When I visit NYC, which is often, I like the feel of a real neighborhood. Boro is that kind of place. Staff are warm and thoughtful and the place marches to its own hip beat. Astoria and LIC have tons of great food and bars and there is access to just about every subway line.

2026-04-01 • via Tripadvisor
D
danielbJ4570BB • Couples
10
Would recommend
Pros:

Cool environment, very clean and super friendly staff. Convenient location.

2026-03-30 • via Tripadvisor
R
Rolando • couple • us
10
2026-03-30 • via Nuitee
P
Paul • couple • us
7
2026-03-30 • via Nuitee
W
Wilanda • couple • us
10
2026-03-29 • via Nuitee
F
Freedom25827676873 • Family
10
Great Hotel
Pros:

Beautiful space - comfortable / clean room / nice staff.

2026-03-27 • via Tripadvisor
P
Patryk • couple • pl
9
Overall, we had a really great stay and would happily come back.
Pros:

The location is a huge plus — there are at least three subway stations nearby, which made getting around the city super easy. The hotel itself has a nice, minimalistic design that feels modern and uncluttered. The view of Manhattan was absolutely amazing and definitely one of the highlights.

The room was clean, with a comfortable bed. We also appreciated the thoughtful touches like daily bottles of water and the availability of free tea and coffee in the morning (didn’t try the restaurant, though).

The staff were kind and friendly, which made the experience even better.

Cons:

The only downside for me was the lighting - it was quite dim both in the room and the lobby. While soft lighting can be nice for atmosphere, it should be an option. It was really frustrating when I actually needed to see properly.

2026-03-26 • via Nuitee
J
Justin • couple • us
10
2026-03-25 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-03-24 • via Nuitee
E
Edwina • couple • ie
10
2026-03-22 • via Nuitee