Boro Hotel

Hotels
8.8 (1276 reviews)
38-28 27th Street , Long Island City , US
+1 718-433-1375

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
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Review Highlights

Pros:
Great views
Comfortable beds
Friendly staff
Good value for New York
Cons:
Limited coffee availability in the mornings
Basic hotel features

Categories

Cleanliness
8.81
Rooms were cleaned daily and maintained well.
Service
8.98
Staff was very helpful and friendly.
Location
9.12
Great location with beautiful views of Manhattan.
Room Quality
8.57
Rooms are spacious and well-designed, with good amenities.
Amenities
8.5
Basic amenities available; some aspects could be improved.
Value for Money
8.66
Good value for New York standards despite expensive food.
Food and Beverage
8.91
Recommended food with great cocktails.
Overall Experience
8.88
Overall enjoyable experience; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:33

Property Description

Private Lobby Terrace
Enjoy a unique stay at Boro Hotel in Long Island City with a private lobby terrace for relaxation and stunning views of the city skyline.

Modern Guest Rooms with Views
Indulge in the breathtaking views of Long Island City or the Manhattan skyline from our modern guest rooms featuring large windows, hardwood floors, and custom furnishings.

Convenient Amenities
Experience comfort with air-conditioned rooms, brightly-lit bathrooms with bathrobes and hairdryers, and convenient services like a 24-hour front desk and luggage storage.

Book your stay at Boro Hotel now and immerse yourself in the vibrant city life of Long Island City, just minutes away from Manhattan.

Important information:

Please note, guests must be at least 21 years or older to check in.

Please note, the service fee includes the following: - Unlimited calls within the US - Lobby coffee hour from 6:00 - 7:00 - Wine Hour from 17:00 - 18:00 - In-room bottled water - Seasonal rooftop access - Access to 24-hour fitness center - Luggage storage - Shipped package handling and storage (restrictions apply)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Property Accessibility

Total Disability Score: 78.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 1276 reviews
Cleanliness: 8.81
Service: 8.98
Location: 9.12
Room Quality: 8.57
Amenities: 8.5
Value for Money: 8.66
Food and Beverage: 8.91
Overall Experience: 8.88
T
Tabitha • couple • us
10
2026-10-17 • via Nuitee
B
Barbara • couple • ro
9
2026-10-16 • via Nuitee
M
Margaret • couple • us
6
Pros:

Room was clean and spacious, bed was comfortable, toiletries were nice.

Cons:

Minimalist design was too extreme - only one hard wood chair in room, no comfy chair to sit in. Paid extra for a balcony which had a high wall around it and no view , only cold metal chairs. No switch by bed to turn off light.

2026-10-11 • via Nuitee
G
Gittemaj Esther Peggy • family_with_children • dk
9
Dejligt
Pros:

Rigtig god mad i det hele taget

Cons:

Syntes det var irriterende at der ikke var læse lamper ved sengen

2026-10-09 • via Nuitee
M
MichMab01 • couple • be
9
Le confort et le style à deux pas de Manhattan pour un prix plus raisonnable.
Pros:

Le Boro Hotel a du caractère, il est stylé. Entre minimaliste et brutaliste. Il offre un grand confort; espace, lits confortables, restauration à deux pas de Manhattan pour un prix légèrement inférieur.
Le personnel est charmant et accueillant avec une réception toujours disponible.
Il est très accessible depuis La Guardia airport, très pratique pour les vols intérieurs. Les chambres aux étages supérieurs offrent une belle vue sur la ville et sont très lumineuses.

Cons:

Le quartier n'est pas très animé, peu/pas de restaurants ou petits commerces de qualité à proximité.

2026-10-09 • via Nuitee
J
Jesus • couple • us
6
Ya need at least a fridge tf lol n fox ya TV
Pros:

Ya need at least a fridge tf lol n fox ya TV

Cons:

Ya need at least a fridge tf lol n fox ya TV

2026-10-07 • via Nuitee
A
Angenette • solo_traveller • us
9
Love Queens, great staff
Pros:

I had a pretty room with a balcony! Giant big bed, great shower, very comfortable. Staff was really, really nice.

Cons:

The edges of the bed frame were sharp and with the black out curtains, watch out! Also, the tv was kind of hard to use, the clicker didn't work very well.

2026-10-07 • via Nuitee
L
laura • solo_traveller • it
9
2026-09-19 • via Nuitee
T
Tudor • extended_group • us
6
Cons:

Kind of an odd experience with checkout time. The front desk emphatically told half of our group that checkout was at 11am. The other half was told 12p. It’s weird to have two different checkout times based on who is checking in.

2026-09-15 • via Nuitee
V
Vincenzo • couple • it
7
2026-09-15 • via Nuitee
B
Biel • couple • es
10
Estada excel·lent!
Pros:

La habitació és bastant gran, amb un llit ample i còmode, unes bones vistes i un lavabo complet i gran. A més, hi ha parada de metro a 5 minuts caminant i a 15 minuts en metro del centre.

2026-09-14 • via Nuitee
K
Kristine • couple • gb
8
great hotel!
Pros:

We were going to the US Open and wanted to find a hotel near the 7. This was it, 10 min walk from the subway. Such a modern hotel, spacious humongus rooms which you would never get it Manhattan!

Theres a gym I used every morning, a coffee shop downstairs and a beautiful rooftop with stunning views of Manhattan.

Few good restaurants nearby and safe & well lit at night. I would def stay there again!

Cons:

Bathroom pocket door was getting jammed sometimes. Small closet space & outlets are far from bed otherwise all good..

2026-09-14 • via Nuitee
J
Janet • couple • us
7
2026-09-14 • via Nuitee
M
Mathis • extended_group • fr
8
Agréable
Pros:

Localisation et chambre tres bien!
Proche de Manhattan avec une belle vue sur le queens !

Cons:

Pas mal de vis a vis
A l’accueil nous avons dû négocier pour avoir la chambre que nous avions booke via Booking car on avait au départ une chambre plus grande mais avec aucune vue sur la ville.
Nous n’avons pas pu utiliser certains plus de l’hôtel comme un verre de vin offert chaque soir comme l’horaire était très restrain (1h en fin de journée)

2026-09-13 • via Nuitee
N
Nigel • couple • gb
9
2026-09-11 • via Nuitee
J
Jaylene • couple • us
10
2026-09-10 • via Nuitee
T
Tommaso • family_with_children • it
7
stop over
2026-09-04 • via Nuitee
J
Jennifer • solo_traveller • us
5
Cons:

Loud slamming door are very heavy.

2026-09-02 • via Nuitee
C
Camilla • couple • br
9
2026-09-02 • via Nuitee
E
Emily • couple • us
10
Great location and comfortable room!
Pros:

Great location - so quiet! And the room was quite large with a great shower!

Cons:

Bed wasn’t the most comfortable but not a dealbreaker

2026-09-02 • via Nuitee