Hotel La Laguna Galapagos

Hotels
8.9 (264 reviews)
Av. Los Flamingos , Puerto Villamil , ec

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Helpful staff and decent breakfast
Cons:
Issues with cleanliness in shared areas
Service delays with ferry tickets and hot tub requests

Categories

Cleanliness
8.34
The rooms appeared clean but left feet filthy after walking barefoot. Could use improvement.
Service
9.31
Staff were helpful but had issues with ferry ticketing and unfulfilled requests for hot tub.
Location
8.85
Convenient to beach and restaurants, though the walk from the airport can be challenging.
Room Quality
8.8
Rooms were spacious and comfortable, with good air conditioning.
Amenities
8.73
Basic amenities provided, but lacking some features like mini fridges in rooms.
Value for Money
8.99
Generally good value with a decent breakfast, though some guests felt overcharged.
Food and Beverage
8.94
Breakfast was satisfactory and served fresh.
Overall Experience
9.21
Mixed experiences but overall satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:25

Property Description

Luxurious Accommodations
Hotel La Laguna Galapagos boasts rooms with private bathrooms, hot water, and air conditioning, ensuring a comfortable stay for guests. The great location provides stunning views of the Flamingos Lagoon.

Culinary Delights
Indulge in a delicious continental breakfast with a variety of options served daily. The on-site restaurant offers local specialties and refreshing drinks. BBQ facilities are also available for a delightful dining experience.

Nature Immersion
Immerse yourself in the beauty of the Galapagos Islands by observing local animal species in their natural habitat. Relax in the garden, hot tub, or lounge area, and don't miss the chance to explore the surrounding attractions.

Book now to experience a perfect blend of luxury, culinary delights, and nature immersion at Hotel La Laguna Galapagos!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 09:00 AM
Airport code: GPS

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 264 reviews
Cleanliness: 8.34
Service: 9.31
Location: 8.85
Room Quality: 8.8
Amenities: 8.73
Value for Money: 8.99
Food and Beverage: 8.94
Overall Experience: 9.21
T
Tom • couple • be
9
Modern and comfortable hotel with view on the lagoon
Pros:

Large bed, comfortable room with A/C, seating area, modern bathroom. Our room had a balcony with comfy seats and a table, overlooking the laguna. Excellent breakfast served and also breakfast box available on request.

Cons:

Hot water in the shower can sometimes take a few minutes.

2026-05-22 • via Nuitee
W
Wendelien • couple • nl
8
Pros:

Fijn hotel, grote kamer met een goed bed.

Cons:

Helaas was het zwembad tijdens ons verblijf leeg. Hier hadden wij niet op gerekend. Het ontbijt is elke ochtend hetzelfde.

2026-05-22 • via Nuitee
I
Inga • couple • gb
10
A lovely stay with a great location near the beach, friendly and helpful staff, clean comfortable rooms, and a peaceful
Pros:

The location was very good — close to a beautiful beach, nice restaurants, the town centre, and other beaches within walking distance. Our room had a lovely view over a pond with flamingos, and it was beautifully decorated for our anniversary.

The staff were very friendly, communicative, and always ready to help with any questions or requests. They helped us organise tours, laundry service, bicycle rental, and also assisted with online payment without charging an extra card fee, which is often common in the country.

The room was clean and comfortable, with a large bed, air conditioning, and mosquito screens on the windows. Drinking water coolers were available in the corridors, which was very convenient. The hotel also had a small pool with a shower nearby.

Cons:

The hotel does not have a sea view and is not directly on the beachfront, which may be important for some guests. However, the area was quiet, and overall we had a very pleasant stay.

2026-05-21 • via Nuitee
E
Emmelie • solo_traveller • de
9
2026-05-21 • via Nuitee
C
Cesar Edgardo • solo_traveller • sv
8
Pros:

Bien ubicado, instalaciones muy cuidadas y desayuno rico

Cons:

En la parte de la recepción era complicado encontrar quien atendiera

2026-05-19 • via Nuitee
A
Aline • solo_traveller • br
10
Pros:

O quarto era ótimo! Super espaçoso, limpo e arejado. Boa localização e funcionários mto educados.

2026-05-16 • via Nuitee
S
Seth • solo_traveller • us
8
2026-05-14 • via Nuitee
S
Stanislav • extended_group • bg
10
Amazing hospitality and care – highly recommended!
Pros:

We were a group of 5 and were deeply impressed by the hospitality at Hotel La Laguna. They surprised us with a complimentary shuttle from the pier upon arrival and even took us back the next day. A special thanks to Emanuel for being so kind and professional. After a difficult road accident we had experienced earlier, he allowed us a late check-out, which was much needed. While two of us did the Sierra Negra trekking, the rest of the group could rest according to medical advice. The staff was incredibly caring and the service was 10/10. Thank you for making a tough situation so much better!

2026-05-11 • via Nuitee
C
Camila • couple • cl
8
Gran lugar para quedarse en Isabela!!!
Pros:

Muchas cosas!! La habitación era muy amplia y con una vista preciosa. Además, la cama era demasiado cómoda así que el descanso era profundo, lo que se valora principalmente después de un día con tantas actividades. El uso de la tinaja es muy recomendable y le da un plus al hotel. La televisión era smartv y podíamos ver películas. Por último, pero no menos importante, el staff fue muy amable con sus recomendaciones y atenciones, sobre todo Emmanuel, quien nos permitió hacer el checkout late para aprovechar la mañana en la playa. La ubicación increíble.

Cons:

Una de las lámparas de noche de la habitación no se prendía y el aire acondicionado nos falló en un momento, pero lo resolvieron de inmediato.

2026-05-10 • via Nuitee
P
Piotr • couple • pl
10
Pros:

Wspaniały pobyt! Najlepszy hotel na wyspie! Lokalizacja, wygoda, czystosc! Do tego recepcja ktora organizuje wspaniale wycieczki. Sniadania pyszne i wystarczajace aby sie najjesc. Polecamy !!!

2026-05-10 • via Nuitee
J
Jim • couple • us
10
Great hotel
Pros:

Great!

Cons:

No

2026-05-06 • via Nuitee
M
María del Carmen • solo_traveller • pe
9
Pros:

El hotel es más acogedor de lo que se ve en las fotos. Las habitaciones son amplias y cómodas. El desayuno estuvo bien y la ubicación es excelente, justo al frente de los flamingos, a un paso de la playa y cerca de todo. El personal fue muy amable y atento. Nuestra lancha de regreso a Santa Cruz salía a las 3pm, nos guardaron el equipaje y nos dejaron seguir utilizando las instalaciones del hotel hasta que nos fuimos. Incluso me habilitaron el jacuzzi de la azotea con vistas hermosas.

Cons:

No pudimos usar la piscina porque estuvo en mantenimiento durante toda nuestra estadía.

2026-04-28 • via Nuitee
T
Tukano • solo_traveller • pl
10
2026-04-23 • via Nuitee
M
Matt • couple • gb
10
Great quality and great service
Pros:

Great location, very accommodating staff, comfortable room, great service and great price

2026-04-22 • via Nuitee
N
Nirit • extended_group • il
8
מלון נחמד נקי ומרווח באיזבלה 🦩
Pros:

חדרים מרווחים ונוחים ומיטות גדולות המזגן מצויין !
המיקום של המלון מאוד נוח - קרוב ללגונה ו - 3 דקות מחוף הים וממרכז העיירה.
הבריכה קטנה - אבל נחמדה מאוד להתרעננות אחרי טיול !

Cons:

הג׳קוזי על הגג (שמאוד רצינו להנות ממנו ) לא ממש עבד וגם היה קפוא …

2026-04-21 • via Nuitee
J
Jenifer • couple • es
9
2026-04-18 • via Nuitee
D
Daphna • extended_group • il
9
Well located, nice staff
Pros:

Excellent location, clean rooms, nice breakfast.
Staff were very helpful, especially Emanuel!
We had rooms overlooking the lagoon and enjoyed the view - beautiful sunset, the flamingos as well as other water birds.

Cons:

WiFi connection was inconsistent

2026-04-11 • via Nuitee
J
Jie • solo_traveller • at
9
Pros:

Cálido y acogedor. Trata a esta persona como si fuera de la familia. Limpio y bien ubicado. Muy recomendable.

2026-04-10 • via Nuitee
J
JULIA • family_with_children • co
9
Pros:

Excelente ubicación, cerca a la playa, habitaciones cómodas y limpias. Buen desayuno. Linda vista a la laguna con los flamingos.

2026-04-09 • via Nuitee
S
Sergi • couple • es
10
Pros:

L’habitació, la terrassa que pots veure flamencs, l’esmorzar està molt bé i els treballadors molt agradables

Cons:

Res

2026-04-08 • via Nuitee