Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Cons:
Cleanliness issues
Slow service during busy times
Inconsistent room features

Categories

Cleanliness
7.76
Issues with shower sealing and hallway cleanliness noted in multiple reviews, affecting overall perception.
Service
9.23
Staff were described as friendly and helpful across multiple reviews.
Location
9.27
Great location close to the tube, providing convenience for guests.
Room Quality
8.72
Spacious rooms were mentioned, but some issues with room layout and shower noted.
Amenities
8.75
Good amenities including free snacks and breakfast, but some complaints about service accessibility.
Value for Money
8.71
Generally considered good value for money based on room quality and amenities.
Food and Beverage
8.26
Breakfast was praised, although evening snacks were criticized for being sparse.
Overall Experience
8.93
Overall satisfaction was notable despite some issues, reflecting positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:30

Property Description

Luxurious Accommodation and Exclusive Services

The Level at Melia White House, a historic Grade II listed property in central London, offers a unique and high-end experience. Each stylish room is equipped with modern amenities and a personalized touch, ensuring a comfortable stay.

Premium Benefits and Personalized Experiences

Guests can indulge in spa treatments in-room, personal trainer sessions, and exclusive Lounge access with complimentary breakfast and evening tapas. The hotel caters to the needs of every guest, providing a luxurious and tailored experience.

Dining Excellence and Prime Location

The on-site bar and restaurant offer a Mediterranean-influenced menu for all-day dining, complemented by a variety of beverages. Situated near Regent's Park and London Zoo, the hotel is conveniently located for both leisure and business travelers.

Experience luxury and personalized service at The Level at Melia White House - book your stay now for an unforgettable London getaway.

Important information:

Please note that the card used to make the booking has to be present upon arrival.

All day dining is served from midday to 22:30 every day.

All cots are subject to availability.

When booking 9 rooms or more, different policies and additional supplements may apply

Breakfast: Monday to Friday, 7:00 a.m. to 10:30 a.m.; Saturdays and Sundays, from 07:00 to 11:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 35 per day.

Location

Guest Reviews

8.7
Based on 845 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.93
H
Helene couple us
10
It was very nice
Pros:

Every thing

Cons:

Loud doors

2026-06-05 via Nuitee
H
Helen couple gb
10
Excellent
Pros:

Beautiful

2026-06-05 via Nuitee
H
Henrik family_with_children se
10
Amazing!
2026-06-04 via Nuitee
V
Veronique couple us
8
Good value and great location
Pros:

Breakfast was amazing.

Cons:

I didn’t find the decor very appealing.

2026-06-04 via Nuitee
C
Christine solo_traveller fr
10
Pros:

J'ai bien aimé le concept avec le petit salon qui sert aussi au petit déjeuner qui est très copieux.
Idéalement situé, je reviendrai

Cons:

Le lit était moins top car il avait trop vécu

2026-06-03 via Nuitee
S
Sarah family_with_children au
9
A very special stay.
Pros:

The hotel was perfect for my children and I. We enjoyed the lounge daily and breakfast was outstanding.

Cons:

There was nothing we did not like.

2026-06-02 via Nuitee
S
Sameera couple us
8
I really like this hotel, but I also think it needs refurbishment and some upgrades
Pros:

Liked the access to the lounge, the staff were very helpful and nice, my requests were promptly taken care of, thank you

Cons:

The room and hallways were in need of refurbishment, the food at the lounge can use an upgrade, it seems they are always running out of things!! Also the sink in the bathroom is very tiny, didn't like that at all.

2026-06-02 via Nuitee
Y
Youssef extended_group ma
5
Doesn't worth it's value
Pros:

Calm safe area

Cons:

The bathroom wasn't confortable for à family of 4 at all or a small suit ut was really frustrarting..the room wasn't clean enough dust my daghter rubbed her eyes all the stay we expected à beautiful room from what we see on booking but in fact it wasn't

2026-06-01 via Nuitee
K
Krovoll couple no
10
2026-05-31 via Nuitee
L
Lorraine couple gb
7
A very lovely hotel,very clean,good facilities & a great club room,
Pros:

We really enjoyed our stay at the Level Melia White House, the club room facilities were very good & the little outside terrace was a lovely bonus on a very warm afternoon,
I would definitely recommend this hotel when visiting London it’s easy to reach from Euston Station & Marylebone,tubes are very near,probably a five mins walk away,we will definitely be back😆😆

Cons:

If I’m really picky,I’m a light sleeper,our room was on a low floor on the corner of a busy junction,as always in major cities you could hear emergency sirens & supercars in the night,ask for a higher room,or maybe a room located more on the side,

2026-05-31 via Nuitee
T
Tom solo_traveller gb
8
2026-05-31 via Nuitee
S
Sheridan family_with_children gb
9
2026-05-30 via Nuitee
F
Fuad solo_traveller bh
10
2026-05-30 via Nuitee
O
Ornella family_with_children fr
9
J’ai adoré !
Pros:

L’emplacement est très avantageux pour se promener facilement à Londres, à pieds ou en métro selon l’endroit que l’on souhaite rejoindre. Les chambres sont belles et propres, le petit déjeuner est très bien également. Mention spécial au personnel, dont un jeune homme se nommant « Unni » ou « Unique » qui nous a aidé avec nos bagages dans le métro, alors qu’il n’était plus en service.

Cons:

Il ne dispose pas de plan de change pour bébés, c’est un peu embêtant si vous attendez votre chambre ou votre départ dans l’hôtel. À part ça, tout est vraiment bien.

2026-05-30 via Nuitee
H
halit family_with_children tr
10
Pros:

Personele çok teşekkürler.

2026-05-29 via Nuitee
H
halit extended_group tr
10
Şahane
Pros:

Resepsiyondaki Nihan hn ve tüm personel çok yardımcıydı. Teşekkürler.

2026-05-29 via Nuitee
R
Richard family_with_children gb
10
Fantastic - will seek out this brand hotel again
Pros:

Overall value, extended lounge access and private reception. Staff proactive and friendly

2026-05-28 via Nuitee
R
robert couple gb
10
Great location and comfortable with great food options
Pros:

Great location and comfortable with grwat food options

Cons:

Everyting was good

2026-05-26 via Nuitee
M
Maja couple hr
10
Bukirajte, necete pozaliti.
Pros:

Lokacija je super, krevet je jako udoban, uzivali smo

Cons:

Ne bi rekla da mi se nije svidjelo, ali dorucak bi mogao biti raznovrsniji, tu ima mjesta za poboljsanje iako moram napomenuti da nitko nece ostati gladan.

2026-05-25 via Nuitee
H
hila extended_group il
10
Great
Pros:

Lovely people. Close to the train station. Free beverages all day.

2026-05-24 via Nuitee