Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Cons:
Cleanliness issues
Slow service during busy times
Inconsistent room features

Categories

Cleanliness
7.76
Issues with shower sealing and hallway cleanliness noted in multiple reviews, affecting overall perception.
Service
9.23
Staff were described as friendly and helpful across multiple reviews.
Location
9.27
Great location close to the tube, providing convenience for guests.
Room Quality
8.72
Spacious rooms were mentioned, but some issues with room layout and shower noted.
Amenities
8.75
Good amenities including free snacks and breakfast, but some complaints about service accessibility.
Value for Money
8.71
Generally considered good value for money based on room quality and amenities.
Food and Beverage
8.26
Breakfast was praised, although evening snacks were criticized for being sparse.
Overall Experience
8.93
Overall satisfaction was notable despite some issues, reflecting positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:30

Property Description

Luxurious Accommodation and Exclusive Services

The Level at Melia White House, a historic Grade II listed property in central London, offers a unique and high-end experience. Each stylish room is equipped with modern amenities and a personalized touch, ensuring a comfortable stay.

Premium Benefits and Personalized Experiences

Guests can indulge in spa treatments in-room, personal trainer sessions, and exclusive Lounge access with complimentary breakfast and evening tapas. The hotel caters to the needs of every guest, providing a luxurious and tailored experience.

Dining Excellence and Prime Location

The on-site bar and restaurant offer a Mediterranean-influenced menu for all-day dining, complemented by a variety of beverages. Situated near Regent's Park and London Zoo, the hotel is conveniently located for both leisure and business travelers.

Experience luxury and personalized service at The Level at Melia White House - book your stay now for an unforgettable London getaway.

Important information:

Please note that the card used to make the booking has to be present upon arrival.

All day dining is served from midday to 22:30 every day.

All cots are subject to availability.

When booking 9 rooms or more, different policies and additional supplements may apply

Breakfast: Monday to Friday, 7:00 a.m. to 10:30 a.m.; Saturdays and Sundays, from 07:00 to 11:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 35 per day.

Location

Guest Reviews

8.7
Based on 747 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.93
G
gerard • family_with_children • gb
6
2026-04-04 • via Nuitee
C
Christopher • family_with_children • gb
4
Nice hotel, great location, very over hyed descriptions. Smell of drains in two out of three rooms.
Pros:

Breakfast choice and quality were outstanding. Staff were super helpful.

Cons:

Very busy at breakfast time, ran out of cups for coffee. Aweful smell of drains in two rooms we booked. Corridor floor coverings looking worn and trim on corrodor wooden panel detached and lay on floor for two days. Mouse running around in bar questions hygiene.

2026-04-04 • via Nuitee
J
Janette • family_with_children • gb
10
Exceptional, staff super friendly
Pros:

Excellent location, really clean, excellent room facilities

Cons:

Nothing

2026-04-01 • via Nuitee
K
Ken • couple • gb
10
A very good hotel in a great neighbourhood.
Pros:

Club lounge was very good and the bedrooms were very well equipped. Staff were polite and professional.

Cons:

Nothin

2026-04-01 • via Nuitee
K
Kerryn • family_with_children • sa
10
Most comfortable stay within walking distance to most amenities!
Pros:

Loved everything about this hotel!
The room was lovely and spacious. Even a comfortable sofa bed for our son. The travel cot was extra long which was perfect for our 2 year old.
The breakfast is amazing. Loved the cava!
The staff were super friendly from check in to checkout! We will be back!
So close to tube stops too.

Cons:

The only issue we had was the curtain to the bathroom was broken.

2026-03-31 • via Nuitee
L
Lev • family_with_children • cz
9
2026-03-29 • via Nuitee
P
Paul • couple • gb
10
2026-03-29 • via Nuitee
J
Julia • solo_traveller • gb
8
Nice but could be improved
Pros:

Lounge was good.
Bedroom was attractive
Staff were very helpful

Cons:

No night light in toilet /bathroom area
No ladies magnifying make up mirror
No USBC or 3 pin plugs by the bed

2026-03-29 • via Nuitee
A
Andrea • solo_traveller • us
9
Cons:

Glass walls for the bathrooms.

2026-03-26 • via Nuitee
K
Karin • couple • nl
9
Goede locatie - super ontbijt - vriendelijk personeel - ruime kamers - heerlijke bedden!
Pros:

Wij vonden "the level" geweldig. Super uitgebreid ontbijt met verse producten. Vriendelijk en behulpzaam personeel. Ruime hotel kamer met ramen die open kunnen. Heerlijke bedden. Goede locatie voor als je met de eurostar trein aankomt en vlakbij een metrostation. Naast het Regent Park. Toegang tot de lounge is ook leuk om na een drukke dag in alle rust even te borrelen en te knabbelen (of als je in de middag bent: van de thee met lekkers te genieten).

Cons:

Niets.

2026-03-25 • via Nuitee
M
Max • couple • gi
8
Pros:

Good location

2026-03-23 • via Nuitee
D
Dionysios • couple • gr
9
2026-03-22 • via Nuitee
A
Andrea • solo_traveller • us
9
2026-03-22 • via Nuitee
L
Linda • couple • us
10
Memorable and noteworthy.
Pros:

Everything. The attention to detail that created a cohesive exceptional experience.

Cons:

The large clean rooms set up for comfort and a relaxing experience to the executive lounge that offers delectable treats and full breakfast service.

2026-03-21 • via Nuitee
A
alessandro • family_with_children • lu
10
2026-03-21 • via Nuitee
B
Beatrice • solo_traveller • gb
10
My stay was exceptional; so good, I am considering holding my next course here.
Pros:

Beautiful , pristine, incredibly lovely staff, food was delicious.

Cons:

Nothing

2026-03-20 • via Nuitee
P
Pia • solo_traveller • gb
8
Great location and comfortable stay
Pros:

Access to the Level Lounge with the amenities.

Cons:

Housekeeping could be better. Pet-friendly but you can tell the hotel is not use to have pets. Maybe a pet"food"menu would be just a nice little gesture.

2026-03-18 • via Nuitee
B
Birgit • couple • nl
9
Pros:

Prima

2026-03-17 • via Nuitee
N
Nazlı • family_with_children • tr
8
Cons:

The only downside for me was the lack of wardrobes in the rooms and the limited number of drawers. Since we were staying as three people, we had difficulty organizing our clothes and opening our suitcases.

2026-03-17 • via Nuitee
S
Susan • couple • gb
4
2026-03-17 • via Nuitee